FEMA Awards $14.9M for NNOC Support Services to AT&T Enterprises, LLC
Contract Overview
Contract Amount: $14,934,683 ($14.9M)
Contractor: AT&T Enterprises, LLC
Awarding Agency: Department of Homeland Security
Start Date: 2005-09-01
End Date: 2010-03-31
Contract Duration: 1,672 days
Daily Burn Rate: $8.9K/day
Competition Type: COMPETITIVE DELIVERY ORDER
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: NNOC SUPPORT SERVICES
Place of Performance
Location: MOUNT WEATHER, CLARKE County, VIRGINIA, 20135
State: Virginia Government Spending
Plain-Language Summary
Department of Homeland Security obligated $14.9 million to AT&T ENTERPRISES, LLC for work described as: NNOC SUPPORT SERVICES Key points: 1. Contract value of $14.9 million for IT support services. 2. AT&T Enterprises, LLC is the sole awardee. 3. Risk of vendor lock-in and potential for cost overruns. 4. Sector: Information Technology (IT) services.
Value Assessment
Rating: fair
The contract value of $14.9 million for IT support services appears reasonable given the duration and scope. However, without specific performance metrics or benchmarks for similar 'Other Computer Related Services', a precise value assessment is difficult.
Cost Per Unit: N/A
Competition Analysis
Competition Level: unknown
This was awarded as a competitive delivery order, indicating that multiple vendors likely had an opportunity to bid. The competitive nature should have driven price discovery, but the final price relative to market rates requires further analysis.
Taxpayer Impact: Taxpayer funds are being used for essential IT support services. The competitive award process aims to ensure value for money, but ongoing monitoring is needed to prevent waste.
Public Impact
Ensures continuity of critical IT operations for FEMA. Supports emergency response and disaster management capabilities. Potential impact on federal IT infrastructure modernization efforts.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Lack of detailed performance metrics.
- Potential for scope creep.
- Limited transparency on pricing breakdown.
Positive Signals
- Competitive award process.
- Firm Fixed Price contract type.
Sector Analysis
This contract falls within the IT services sector, specifically 'Other Computer Related Services'. Spending in this area is substantial across the federal government, supporting a wide range of agency functions. Benchmarks for similar services vary widely based on complexity and duration.
Small Business Impact
The awardee, AT&T Enterprises, LLC, is a large business. There is no indication of small business participation in this specific contract, which could be an area for improvement in future solicitations.
Oversight & Accountability
Oversight would typically be managed by FEMA's contracting officers and program managers. Regular performance reviews and audits are crucial to ensure contract compliance and accountability for taxpayer funds.
Related Government Programs
- Other Computer Related Services
- Department of Homeland Security Contracting
- Federal Emergency Management Agency Programs
Risk Flags
- Potential for vendor lock-in.
- Lack of detailed service level agreements.
- Limited visibility into subcontractor usage.
- Absence of small business subcontracting goals.
Tags
other-computer-related-services, department-of-homeland-security, va, do, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Homeland Security awarded $14.9 million to AT&T ENTERPRISES, LLC. NNOC SUPPORT SERVICES
Who is the contractor on this award?
The obligated recipient is AT&T ENTERPRISES, LLC.
Which agency awarded this contract?
Awarding agency: Department of Homeland Security (Federal Emergency Management Agency).
What is the total obligated amount?
The obligated amount is $14.9 million.
What is the period of performance?
Start: 2005-09-01. End: 2010-03-31.
What specific IT support services are included under NNOC support, and how do they align with FEMA's core mission requirements?
NNOC support services likely encompass a range of IT functions critical to FEMA's operations, such as network management, system maintenance, cybersecurity, and help desk support. These services are essential for maintaining the technological infrastructure that enables FEMA to respond to disasters, manage recovery efforts, and communicate effectively with stakeholders.
What are the key performance indicators (KPIs) used to measure the success of AT&T Enterprises, LLC in delivering these support services?
Key performance indicators would typically include metrics like system uptime, response times for technical issues, resolution rates, cybersecurity incident response times, and adherence to service level agreements (SLAs). Effective KPIs ensure that the services delivered meet the required standards and contribute to FEMA's operational effectiveness.
How does the pricing structure of this contract compare to industry benchmarks for similar IT support services, considering the firm-fixed-price nature?
A firm-fixed-price contract provides cost certainty. However, comparing pricing requires detailed service level agreements and scope of work. Benchmarking against industry standards for comparable IT support contracts, adjusted for scale and complexity, would reveal if the $14.9 million award represents good value or if it's potentially inflated.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: MAINT, REPAIR, REBUILD EQUIPMENT › MAINT, REPAIR, REBUILD OF EQUIPMENT
Competition & Pricing
Extent Competed: COMPETITIVE DELIVERY ORDER
Solicitation Procedures: SIMPLIFIED ACQUISITION
Solicitation ID: HSFEMW05Q0010
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: AT&T Inc. (UEI: 108024050)
Address: 2020 K ST NW STE 700, WASHINGTON, DC, 98
Business Categories: Category Business, Not Designated a Small Business
Financial Breakdown
Contract Ceiling: $15,039,248
Exercised Options: $15,039,248
Current Obligation: $14,934,683
Parent Contract
Parent Award PIID: GS35F0249J
IDV Type: FSS
Timeline
Start Date: 2005-09-01
Current End Date: 2010-03-31
Potential End Date: 2010-03-31 00:00:00
Last Modified: 2013-03-11
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