HHS Awards $17.5M for E-Gov Travel Services 2.0 to Concur Technologies
Contract Overview
Contract Amount: $17,552,075 ($17.6M)
Contractor: Concur Technologies, Inc.
Awarding Agency: Department of Health and Human Services
Start Date: 2013-03-15
End Date: 2026-06-08
Contract Duration: 4,833 days
Daily Burn Rate: $3.6K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: IGF::CT::IGF E-GOV TRAVEL SERVICE 2.0
Place of Performance
Location: ROCKVILLE, MONTGOMERY County, MARYLAND, 20857
State: Maryland Government Spending
Plain-Language Summary
Department of Health and Human Services obligated $17.6 million to CONCUR TECHNOLOGIES, INC. for work described as: IGF::CT::IGF E-GOV TRAVEL SERVICE 2.0 Key points: 1. Contract value of $17.5M over its period of performance. 2. Concur Technologies, Inc. is the sole awardee. 3. The contract is for scheduled passenger air transportation services. 4. The contract has a long duration, ending in June 2026.
Value Assessment
Rating: fair
The contract value is substantial, but specific pricing details and benchmarks for per-unit costs are not provided in the data. Further analysis would be needed to compare pricing against similar government travel contracts.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a competitive bidding process. However, the data does not specify the number of bids received or the pricing discovery mechanisms used during the award.
Taxpayer Impact: The use of full and open competition is generally beneficial for taxpayers by promoting competitive pricing. The total value of $17.5M represents a significant federal expenditure.
Public Impact
Federal employees rely on this service for booking and managing air travel. The contract supports the government's operational efficiency in travel management. Potential for cost savings through optimized travel booking and reporting.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Long contract duration may limit flexibility for future technology adoption.
- Lack of detailed cost breakdown makes it difficult to assess value for money.
- Dependence on a single vendor for a critical service.
Positive Signals
- Awarded under full and open competition.
- Utilizes a firm fixed price contract type.
- Supports government travel operations.
Sector Analysis
This contract falls under the IT and administrative services sector, specifically related to travel management. Government spending on travel services is substantial, with benchmarks often focusing on cost per traveler or per booking.
Small Business Impact
The data does not indicate any specific set-asides for small businesses. Further investigation would be needed to determine if small businesses had opportunities to participate as subcontractors.
Oversight & Accountability
Oversight would typically involve monitoring contract performance, adherence to terms, and financial reporting by the vendor. The long duration necessitates ongoing review to ensure continued value and compliance.
Related Government Programs
- Scheduled Passenger Air Transportation
- Department of Health and Human Services Contracting
- Office of the Assistant Secretary for Administration Programs
Risk Flags
- Potential for vendor lock-in due to long contract duration.
- Lack of detailed cost data hinders value assessment.
- Risk of service becoming outdated without clear adaptation clauses.
- Dependence on a single provider for a critical function.
Tags
scheduled-passenger-air-transportation, department-of-health-and-human-services, md, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Health and Human Services awarded $17.6 million to CONCUR TECHNOLOGIES, INC.. IGF::CT::IGF E-GOV TRAVEL SERVICE 2.0
Who is the contractor on this award?
The obligated recipient is CONCUR TECHNOLOGIES, INC..
Which agency awarded this contract?
Awarding agency: Department of Health and Human Services (Office of the Assistant Secretary for Administration).
What is the total obligated amount?
The obligated amount is $17.6 million.
What is the period of performance?
Start: 2013-03-15. End: 2026-06-08.
What is the average cost per traveler or per booking under this contract, and how does it compare to industry benchmarks?
The provided data does not include per-unit cost metrics such as cost per traveler or per booking. To assess value for money, a comparison with industry benchmarks and historical government travel data would be necessary. This would involve analyzing actual usage patterns and associated costs over the contract's life.
What are the specific performance metrics and service level agreements (SLAs) in place to ensure the effectiveness of the E-Gov Travel Service 2.0?
The data does not detail the specific performance metrics or SLAs associated with this contract. Effective oversight would require clearly defined metrics for uptime, customer support, booking accuracy, and reporting capabilities, along with mechanisms for tracking and enforcing these standards.
Given the long contract duration, what provisions exist for incorporating new technologies or adapting to evolving travel management needs?
The contract data does not specify provisions for technological adaptation or evolving needs. A long-term contract like this carries a risk of obsolescence if not managed proactively. Future contract actions or modifications would likely be required to integrate new features or address changing government requirements.
Industry Classification
NAICS: Transportation and Warehousing › Scheduled Air Transportation › Scheduled Passenger Air Transportation
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Solicitation ID: QMADJM100001D
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: SAP SE
Address: 601 108TH AVE NE STE 1000, BELLEVUE, WA, 98004
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $17,611,175
Exercised Options: $17,552,075
Current Obligation: $17,552,075
Actual Outlays: $4,466,200
Contract Characteristics
Multi-Year Contract: Yes
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: GS33FY0026
IDV Type: IDC
Timeline
Start Date: 2013-03-15
Current End Date: 2026-06-08
Potential End Date: 2027-06-03 00:00:00
Last Modified: 2025-06-12
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