DoD's $44.4M Microsoft Premier Services Contract: A 3-Year Deal with Limited Competition

Contract Overview

Contract Amount: $44,372,206 ($44.4M)

Contractor: Microsoft Corporation

Awarding Agency: Department of Defense

Start Date: 2013-06-30

End Date: 2016-11-30

Contract Duration: 1,249 days

Daily Burn Rate: $35.5K/day

Competition Type: NOT COMPETED

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: IGF::CT::IGF MICROSOFT PREMIER SERVICES

Place of Performance

Location: REDMOND, KING County, WASHINGTON, 98052

State: Washington Government Spending

Plain-Language Summary

Department of Defense obligated $44.4 million to MICROSOFT CORPORATION for work described as: IGF::CT::IGF MICROSOFT PREMIER SERVICES Key points: 1. Significant spending on IT services, primarily for Microsoft software support. 2. Sole-source nature raises questions about price competitiveness and value. 3. Long-term contract duration (over 3 years) suggests ongoing need. 4. Focus on Computer Facilities Management Services indicates critical infrastructure support.

Value Assessment

Rating: questionable

The contract value of $44.4M over 3 years for Microsoft Premier Services appears high, especially given the lack of competition. Benchmarking against similar sole-source Microsoft support contracts would be necessary to determine true value for money.

Cost Per Unit: N/A

Competition Analysis

Competition Level: sole-source

This contract was not competed, indicating a sole-source award to Microsoft Corporation. This limits price discovery and potentially leads to higher costs compared to a competitive environment.

Taxpayer Impact: Taxpayers may be overpaying due to the absence of competitive bidding for essential IT support services.

Public Impact

Essential IT infrastructure support for the Air Force, impacting operations. Potential for inflated costs due to lack of competitive pressure. Reliance on a single vendor for critical software and services.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Positive Signals

Sector Analysis

This contract falls within the IT sector, specifically for computer facilities management services. Spending benchmarks for similar government-wide Microsoft Premier Support agreements are often high, but the lack of competition here warrants scrutiny.

Small Business Impact

This contract was awarded directly to Microsoft Corporation and does not appear to have provisions for small business participation. The sole-source nature limits opportunities for small businesses to compete for these services.

Oversight & Accountability

The lack of competition and sole-source nature of this contract suggest a need for enhanced oversight to ensure fair pricing and value for taxpayer dollars. Future contract actions should explore competitive alternatives.

Related Government Programs

Risk Flags

Tags

computer-facilities-management-services, department-of-defense, wa, definitive-contract, 10m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $44.4 million to MICROSOFT CORPORATION. IGF::CT::IGF MICROSOFT PREMIER SERVICES

Who is the contractor on this award?

The obligated recipient is MICROSOFT CORPORATION.

Which agency awarded this contract?

Awarding agency: Department of Defense (Department of the Air Force).

What is the total obligated amount?

The obligated amount is $44.4 million.

What is the period of performance?

Start: 2013-06-30. End: 2016-11-30.

What is the justification for awarding this Microsoft Premier Services contract on a sole-source basis?

The justification for a sole-source award typically stems from unique capabilities, proprietary technology, or urgent requirements where only one vendor can meet the need. For Microsoft Premier Services, it often relates to the vendor's exclusive rights to provide support, updates, and specialized technical assistance for their software products. However, agencies are generally required to justify why a competitive process is not feasible or advantageous.

How does the lack of competition impact the overall risk profile of this contract?

The lack of competition significantly increases the risk profile. Without competitive bidding, there's a reduced incentive for the contractor to offer the best possible price, potentially leading to cost overruns and inefficient use of funds. It also limits the agency's ability to explore alternative solutions or vendors that might offer better value or innovation, increasing reliance risk on a single provider.

What measures can be taken to ensure the effectiveness and value of this sole-source contract?

To ensure effectiveness and value, the agency should conduct rigorous market research to identify potential future competitive opportunities. Robust performance monitoring, regular price reasonableness checks against industry benchmarks, and clear service level agreements are crucial. Engaging in strategic sourcing discussions with Microsoft to negotiate favorable terms and explore bundled solutions could also enhance value.

Industry Classification

NAICS: Professional, Scientific, and Technical ServicesComputer Systems Design and Related ServicesComputer Facilities Management Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONSADP AND TELECOMMUNICATIONS

Competition & Pricing

Extent Competed: NOT COMPETED

Solicitation Procedures: ONLY ONE SOURCE

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: ONE MICROSOFT WAY, REDMOND, WA, 98052

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Manufacturer of Goods, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $64,380,495

Exercised Options: $44,372,206

Current Obligation: $44,372,206

Contract Characteristics

Commercial Item: COMMERCIAL ITEM

Cost or Pricing Data: NO

Timeline

Start Date: 2013-06-30

Current End Date: 2016-11-30

Potential End Date: 2016-11-30 00:00:00

Last Modified: 2016-08-02

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