DOE Awards $18.8M for Appian Software Enhancement to Carahsoft Technology Corp
Contract Overview
Contract Amount: $18,789,576 ($18.8M)
Contractor: Carahsoft Technology Corp
Awarding Agency: Department of Energy
Start Date: 2024-04-01
End Date: 2026-09-30
Contract Duration: 912 days
Daily Burn Rate: $20.6K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 2
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: APPIAN SOFTWARE SYSTEM ENHANCEMENT, OPERATIONS AND MAINTENANCE
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20585
Plain-Language Summary
Department of Energy obligated $18.8 million to CARAHSOFT TECHNOLOGY CORP for work described as: APPIAN SOFTWARE SYSTEM ENHANCEMENT, OPERATIONS AND MAINTENANCE Key points: 1. Contract value of $18.8 million over approximately 2.5 years. 2. Carahsoft Technology Corp is the awardee, with the Department of Energy as the agency. 3. The contract is for software system enhancement, operations, and maintenance. 4. The NAICS code 541519 suggests a focus on computer-related services. 5. The contract was awarded under full and open competition.
Value Assessment
Rating: good
The contract value of $18.8 million for software enhancement and maintenance appears reasonable given the duration and scope. Benchmarking against similar IT service contracts would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
Awarded under full and open competition, this method generally promotes competitive pricing and allows for a wide range of potential contractors to bid. The use of a delivery order under a larger contract structure suggests a streamlined procurement process.
Taxpayer Impact: Full and open competition is expected to yield a fair price for taxpayers by leveraging market forces.
Public Impact
Ensures continued operation and improvement of critical Appian software systems for the Department of Energy. Supports government efficiency through enhanced digital workflows and operational capabilities. Provides a stable platform for data management and process automation within the agency.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for cost overruns if scope creep occurs.
- Reliance on a single vendor for critical software maintenance.
- Need for ongoing performance monitoring to ensure value.
Positive Signals
- Awarded through full and open competition.
- Clear contract duration and defined scope.
- Fixed-price contract type can provide cost certainty.
Sector Analysis
This contract falls within the IT services sector, specifically focusing on software enhancement and maintenance. Spending in this area is crucial for government modernization and operational efficiency. Benchmarks for similar IT service contracts vary widely based on complexity and duration.
Small Business Impact
The data does not indicate if small businesses were involved in the subcontracting opportunities for this contract. Further analysis would be needed to determine the extent of small business participation.
Oversight & Accountability
The Department of Energy is responsible for oversight of this contract. Standard contract management practices, including performance reviews and financial oversight, should be in place to ensure accountability and proper use of funds.
Related Government Programs
- Other Computer Related Services
- Department of Energy Contracting
- Department of Energy Programs
Risk Flags
- Potential for vendor lock-in with specialized software.
- Dependency on a single contractor for critical system operations.
- Risk of scope creep leading to budget overruns.
- Need for robust cybersecurity measures for the enhanced system.
Tags
other-computer-related-services, department-of-energy, dc, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Energy awarded $18.8 million to CARAHSOFT TECHNOLOGY CORP. APPIAN SOFTWARE SYSTEM ENHANCEMENT, OPERATIONS AND MAINTENANCE
Who is the contractor on this award?
The obligated recipient is CARAHSOFT TECHNOLOGY CORP.
Which agency awarded this contract?
Awarding agency: Department of Energy (Department of Energy).
What is the total obligated amount?
The obligated amount is $18.8 million.
What is the period of performance?
Start: 2024-04-01. End: 2026-09-30.
What is the specific functionality or enhancement being provided by Appian Software System?
The contract details 'enhancement, operations and maintenance' for the Appian Software System. While the specific enhancements are not detailed in the provided data, Appian is a low-code automation platform used for building enterprise applications and automating business processes. The contract likely covers updates, bug fixes, technical support, and potentially new feature development to improve the agency's use of the platform.
What are the key performance indicators (KPIs) for this contract to ensure effectiveness?
Key performance indicators would likely include system uptime, response times for support requests, successful implementation of enhancements, and user satisfaction. The Department of Energy should establish clear KPIs tied to the operational needs and strategic goals that the Appian system supports to measure the contractor's effectiveness and ensure the investment delivers intended value.
How does the $18.8 million cost compare to industry standards for similar Appian software maintenance and enhancement contracts?
Benchmarking this $18.8 million contract against industry standards requires detailed knowledge of Appian's pricing models, the specific modules licensed, the level of support required, and the scope of enhancements. Without this granular information, a direct comparison is difficult. However, for a contract spanning over two years with comprehensive support and enhancement, the figure appears within a plausible range for enterprise-level software services.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 2
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 11493 SUNSET HILLS RD, RESTON, VA, 20190
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $26,369,089
Exercised Options: $18,789,576
Current Obligation: $18,789,576
Actual Outlays: $13,016,578
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: NNG15SC27B
IDV Type: GWAC
Timeline
Start Date: 2024-04-01
Current End Date: 2026-09-30
Potential End Date: 2027-09-30 00:00:00
Last Modified: 2026-03-02
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