HHS Awards $2.48M for Cloud RPA Software to GovSmart, Inc
Contract Overview
Contract Amount: $2,476,468 ($2.5M)
Contractor: Govsmart, Inc.
Awarding Agency: Department of Health and Human Services
Start Date: 2023-09-30
End Date: 2026-09-29
Contract Duration: 1,095 days
Daily Burn Rate: $2.3K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 5
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: A CLOUD-BASED SOFTWARE TOOL THAT SEAMLESSLY WORKS IN CONJUNCTION WITH A ROBOTIC PROCESS AUTOMATION TOOL (RPA). THE SOFTWARE MUST BE CAPABLE OF COMBINING THE CLOUD-BASED TOOL AND THE ROBOTIC PROCESS AUTOMATION TOOL BECAUSE OF THE NEED TO AUTOMATE ROUT
Place of Performance
Location: CHARLOTTESVILLE, CHARLOTTESVILLE CITY County, VIRGINIA, 22903
State: Virginia Government Spending
Plain-Language Summary
Department of Health and Human Services obligated $2.5 million to GOVSMART, INC. for work described as: A CLOUD-BASED SOFTWARE TOOL THAT SEAMLESSLY WORKS IN CONJUNCTION WITH A ROBOTIC PROCESS AUTOMATION TOOL (RPA). THE SOFTWARE MUST BE CAPABLE OF COMBINING THE CLOUD-BASED TOOL AND THE ROBOTIC PROCESS AUTOMATION TOOL BECAUSE OF THE NEED TO AUTOMATE ROUT Key points: 1. Contract focuses on cloud-based software integrated with Robotic Process Automation (RPA) for automation needs. 2. GovSmart, Inc. is the awardee for this Department of Health and Human Services contract. 3. The contract was awarded under full and open competition after exclusion of sources. 4. This is a delivery order with a firm fixed price contract type. 5. The contract duration is 1095 days, ending September 29, 2026.
Value Assessment
Rating: fair
The contract value of $2.48 million for a 3-year period appears reasonable for specialized cloud-based RPA software. Benchmarking against similar custom software development or integration contracts would provide a clearer picture of value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under 'full and open competition after exclusion of sources,' indicating an initial restriction that was later opened. This method can sometimes lead to less competitive pricing if the initial exclusion limits the pool of potential bidders.
Taxpayer Impact: Taxpayer funds are being used for automation software to improve efficiency within HHS. The value for money will depend on the successful implementation and realized efficiencies.
Public Impact
Enhances automation capabilities within the Department of Health and Human Services. Supports the integration of cloud technology with robotic process automation for streamlined operations. Potential for improved efficiency and cost savings through automated processes. The specific impact on public services is not detailed but likely relates to administrative efficiency.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for limited competition due to 'exclusion of sources' clause.
- Reliance on a single vendor for critical RPA integration.
- Unclear if the software meets all specific automation needs.
Positive Signals
- Utilizes modern cloud-based technology.
- Aims to increase operational efficiency through automation.
- Awarded under a competitive process.
Sector Analysis
The IT services sector, particularly involving cloud-based solutions and automation, is experiencing significant growth. Spending benchmarks for similar custom software development and integration projects vary widely based on complexity and scope.
Small Business Impact
The contract was awarded to GovSmart, Inc., and the data indicates the small business status was 'false' (ss: false, sb: false). Therefore, this contract does not appear to directly benefit small businesses.
Oversight & Accountability
The contract is a delivery order under a larger contract vehicle (indicated by 'st': 'VA', likely referring to a VA Federal Supply Schedule or similar). Oversight would typically be managed by the contracting officer at HHS, ensuring performance and adherence to terms.
Related Government Programs
- Other Computer Related Services
- Department of Health and Human Services Contracting
- Office of the Assistant Secretary for Administration Programs
Risk Flags
- Potential for vendor lock-in.
- Integration challenges with legacy systems.
- Data security and privacy concerns in cloud environments.
- Effectiveness of RPA in achieving desired automation levels.
- Adequacy of competition despite 'full and open' designation.
Tags
other-computer-related-services, department-of-health-and-human-services, va, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Health and Human Services awarded $2.5 million to GOVSMART, INC.. A CLOUD-BASED SOFTWARE TOOL THAT SEAMLESSLY WORKS IN CONJUNCTION WITH A ROBOTIC PROCESS AUTOMATION TOOL (RPA). THE SOFTWARE MUST BE CAPABLE OF COMBINING THE CLOUD-BASED TOOL AND THE ROBOTIC PROCESS AUTOMATION TOOL BECAUSE OF THE NEED TO AUTOMATE ROUT
Who is the contractor on this award?
The obligated recipient is GOVSMART, INC..
Which agency awarded this contract?
Awarding agency: Department of Health and Human Services (Office of the Assistant Secretary for Administration).
What is the total obligated amount?
The obligated amount is $2.5 million.
What is the period of performance?
Start: 2023-09-30. End: 2026-09-29.
What specific automation tasks will this cloud RPA software address within HHS, and what are the projected efficiency gains?
The provided data does not specify the exact automation tasks. However, the tool's purpose is to combine cloud-based software with RPA for automating routine processes. Projected efficiency gains would typically be detailed in the contract's statement of work, outlining expected reductions in manual effort, processing time, and error rates.
What risks are associated with integrating a new cloud-based RPA tool with existing HHS systems, and how are these being mitigated?
Risks include data security vulnerabilities, integration complexities, potential system incompatibilities, and user adoption challenges. Mitigation strategies likely involve rigorous testing, adherence to HHS security protocols, phased implementation, comprehensive training, and ongoing technical support from GovSmart, Inc.
How does the pricing of this contract compare to industry benchmarks for similar cloud RPA solutions, and does it represent good value for the government?
Without specific details on the software's features and the scope of work, a direct pricing comparison is difficult. The $2.48 million contract value for a 3-year period suggests a moderate investment. A thorough value assessment would require comparing per-unit costs or total contract value against similar government or commercial contracts for comparable RPA and cloud integration services.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 75P00123Q00055
Offers Received: 5
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 715 CHARLTON AVE STE 100, CHARLOTTESVILLE, VA, 22903
Business Categories: 8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, HUBZone Firm, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, Indian (Subcontinent) American Owned Business, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $3,404,462
Exercised Options: $2,476,468
Current Obligation: $2,476,468
Actual Outlays: $2,476,468
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: NNG15SD11B
IDV Type: GWAC
Timeline
Start Date: 2023-09-30
Current End Date: 2026-09-29
Potential End Date: 2027-09-29 00:00:00
Last Modified: 2026-03-30
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