HHS awards $3.5M for CITRIX Universal software and support to ALVAREZ LLC

Contract Overview

Contract Amount: $350,201 ($350.2K)

Contractor: Alvarez LLC

Awarding Agency: Department of Health and Human Services

Start Date: 2026-04-01

End Date: 2027-03-31

Contract Duration: 364 days

Daily Burn Rate: $962/day

Competition Type: COMPETED UNDER SAP

Number of Offers Received: 2

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: CITRIX UNIVERSAL FOR GOVERNMENT WITH SUPPORT

Place of Performance

Location: LEESBURG, LOUDOUN County, VIRGINIA, 20176

State: Virginia Government Spending

Plain-Language Summary

Department of Health and Human Services obligated $350,201.43 to ALVAREZ LLC for work described as: CITRIX UNIVERSAL FOR GOVERNMENT WITH SUPPORT Key points: 1. The contract is for CITRIX Universal software and support, a critical component for many government IT infrastructures. 2. ALVAREZ LLC is the awardee, with the contract competed under Simplified Acquisition Procedures (SAP). 3. The contract duration is 364 days, with a total value of $3,502,014.30. 4. The National Institutes of Health (NIH) is the contracting agency. 5. The NAICS code 541519 indicates 'Other Computer Related Services'.

Value Assessment

Rating: fair

The contract value of $3.5M for a one-year term for enterprise software and support appears within a reasonable range for government-wide agreements. Benchmarking against similar large-scale software procurements would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: limited

The contract was competed under SAP, suggesting a limited competition environment. While SAP aims for efficiency, it may not always yield the lowest possible price compared to full and open competition.

Taxpayer Impact: Taxpayer funds are being used for enterprise software and support, with the price discovery influenced by the limited competition method.

Public Impact

Ensures continued access to essential CITRIX software for government operations. Supports the IT infrastructure of the National Institutes of Health. Potential for cost savings if the SAP competition was effective. Reliability of services is crucial for agency functions.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Limited competition under SAP may impact price competitiveness.
Reliance on a single vendor for critical software support.
Potential for scope creep or unaddressed needs beyond the current contract.

Positive Signals

Awarded to a specific company, ALVAREZ LLC.
Contract duration provides stability for NIH IT operations.
Clear contract end date for future re-evaluation.

Sector Analysis

The IT services sector, particularly software licensing and support, is a significant area of government spending. Benchmarks for similar enterprise software contracts vary widely based on the specific software, user base, and support levels required.

Small Business Impact

The data does not indicate if small businesses were involved in this procurement, either as prime contractors or subcontractors. Further analysis would be needed to determine small business participation.

Oversight & Accountability

The contract was awarded by the Department of Health and Human Services (NIH), suggesting adherence to federal procurement regulations. Oversight would involve monitoring contract performance and expenditures.

Related Government Programs

Other Computer Related Services
Department of Health and Human Services Contracting
National Institutes of Health Programs

Risk Flags

Limited competition under SAP.
Potential for price increases in future contract periods.
Dependence on a single vendor for critical software.
Lack of explicit small business participation data.

Frequently Asked Questions

What is this federal contract paying for?

Department of Health and Human Services awarded $350,201.43 to ALVAREZ LLC. CITRIX UNIVERSAL FOR GOVERNMENT WITH SUPPORT

Who is the contractor on this award?

The obligated recipient is ALVAREZ LLC.

Which agency awarded this contract?

Awarding agency: Department of Health and Human Services (National Institutes of Health).

What is the total obligated amount?

The obligated amount is $350,201.43.

What is the period of performance?

Start: 2026-04-01. End: 2027-03-31.

What is the total cost of ownership for CITRIX Universal software and support over its lifecycle, considering potential renewals and upgrades?

The total cost of ownership (TCO) for CITRIX Universal software and support over its lifecycle is not fully determinable from this single contract award. This $3.5M contract covers a one-year period. A comprehensive TCO analysis would require projecting costs for future contract renewals, potential price increases, necessary upgrades, and integration with other systems. It should also factor in the cost of internal IT staff managing the software and any associated training.

What are the specific risks associated with relying on ALVAREZ LLC for critical CITRIX support, and how are these risks being mitigated?

Risks associated with relying on ALVAREZ LLC include potential vendor lock-in, service disruptions if the vendor faces financial or operational issues, and inadequate support responsiveness. Mitigation strategies typically involve clear performance standards in the contract, service level agreements (SLAs) with defined penalties, regular vendor performance reviews, and maintaining contingency plans or alternative solutions. The government should also ensure robust oversight of the vendor's performance.

How effectively does this CITRIX Universal software and support contract meet the evolving needs of the National Institutes of Health's research and operational requirements?

The effectiveness of this contract in meeting NIH's evolving needs depends on the flexibility of the CITRIX Universal software and the support provided by ALVAREZ LLC. Key factors include the software's ability to adapt to new research methodologies, scale with user growth, and integrate with emerging technologies. Regular performance reviews and user feedback mechanisms are crucial to assess and ensure the contract's ongoing alignment with NIH's dynamic requirements.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services

Product/Service Code: IT AND TELECOM - COMPUTE

Competition & Pricing

Extent Competed: COMPETED UNDER SAP

Solicitation Procedures: SIMPLIFIED ACQUISITION

Offers Received: 2

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 161 FORT EVANS RD NE STE 335, LEESBURG, VA, 20176

Business Categories: Category Business, HUBZone Firm, Limited Liability Corporation, Partnership or Limited Liability Partnership, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $350,201

Exercised Options: $350,201

Current Obligation: $350,201

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Timeline