HHS awards $5.5M for Ivanti/MobileIron services to Four Points Technology, LLC
Contract Overview
Contract Amount: $5,493,768 ($5.5M)
Contractor: Four Points Technology, L.L.C.
Awarding Agency: Department of Health and Human Services
Start Date: 2024-07-01
End Date: 2027-03-31
Contract Duration: 1,003 days
Daily Burn Rate: $5.5K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 2
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: IVANTI/MOBILEIRON ENTERPRISE LICENSE AND SUPPORT SERVICES
Place of Performance
Location: BETHESDA, MONTGOMERY County, MARYLAND, 20817
State: Maryland Government Spending
Plain-Language Summary
Department of Health and Human Services obligated $5.5 million to FOUR POINTS TECHNOLOGY, L.L.C. for work described as: IVANTI/MOBILEIRON ENTERPRISE LICENSE AND SUPPORT SERVICES Key points: 1. The contract is for enterprise license and support services for Ivanti/MobileIron. 2. Four Points Technology, L.L.C. is the awardee. 3. The contract falls under the 'Other Computer Related Services' NAICS code. 4. The total value is $5,493,768.05 over approximately 3 years.
Value Assessment
Rating: fair
The contract value of $5.5M over three years for enterprise license and support services appears reasonable given the specialized nature of mobile device management software. Benchmarking against similar enterprise software licensing agreements would provide a clearer picture of value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a competitive bidding process. This method generally leads to better price discovery and potentially more favorable pricing for the government.
Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary IT services.
Public Impact
Ensures continued operation and support for critical mobile device management software. Supports the NIH's ability to manage and secure mobile devices used by its personnel. Potential for improved data security and compliance through updated software and support.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Lack of specific performance metrics in provided data.
- Potential for vendor lock-in with specialized software.
Positive Signals
- Awarded under full and open competition.
- Firm fixed price contract type can provide cost certainty.
Sector Analysis
This contract falls within the IT services sector, specifically focusing on software licensing and support. Spending in this area is crucial for government operations, with benchmarks varying widely based on software type and scale of deployment.
Small Business Impact
The provided data does not indicate if small businesses were involved as subcontractors. Further analysis would be needed to determine small business participation.
Oversight & Accountability
The contract is a delivery order under a larger agreement, implying some level of pre-negotiated terms and oversight. The contracting agency is HHS, with the NIH as the specific recipient.
Related Government Programs
- Other Computer Related Services
- Department of Health and Human Services Contracting
- National Institutes of Health Programs
Risk Flags
- Potential for cost overruns if scope expands beyond initial estimates.
- Reliance on a single vendor for critical mobile security infrastructure.
- Need for robust performance monitoring to ensure service quality.
- Risk of outdated technology if support and updates are not effectively managed.
Tags
other-computer-related-services, department-of-health-and-human-services, md, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Health and Human Services awarded $5.5 million to FOUR POINTS TECHNOLOGY, L.L.C.. IVANTI/MOBILEIRON ENTERPRISE LICENSE AND SUPPORT SERVICES
Who is the contractor on this award?
The obligated recipient is FOUR POINTS TECHNOLOGY, L.L.C..
Which agency awarded this contract?
Awarding agency: Department of Health and Human Services (National Institutes of Health).
What is the total obligated amount?
The obligated amount is $5.5 million.
What is the period of performance?
Start: 2024-07-01. End: 2027-03-31.
What is the specific scope of 'enterprise license and support services' for Ivanti/MobileIron?
The scope typically includes licensing for the software across the enterprise, along with technical support, software updates, patches, and potentially professional services for implementation or configuration. Detailed statements of work would clarify the exact deliverables and service levels.
What are the key performance indicators (KPIs) for this support contract?
Key performance indicators would likely include response times for support requests, resolution times for issues, availability of the managed services, and successful deployment of updates. Specific KPIs are usually detailed in the contract's Service Level Agreement (SLA).
How does the cost compare to similar enterprise mobility management (EMM) solutions?
A comprehensive comparison would require benchmarking against other EMM providers like Microsoft Intune, VMware Workspace ONE, or IBM MaaS360, considering features, user count, and support levels. The $5.5M over three years suggests a significant deployment, and its competitiveness depends on the specific features and user base.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - END USER
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: RFQ1704283
Offers Received: 2
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 13221 WOODLAND PARK RD, HERNDON, VA, 20171
Business Categories: Category Business, Limited Liability Corporation, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business
Financial Breakdown
Contract Ceiling: $12,328,134
Exercised Options: $5,493,768
Current Obligation: $5,493,768
Actual Outlays: $3,854,408
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: 47QTCA19D00MP
IDV Type: FSS
Timeline
Start Date: 2024-07-01
Current End Date: 2027-03-31
Potential End Date: 2029-03-31 00:00:00
Last Modified: 2026-03-31
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