HHS Awards $31.5M for NLM/OCCS IT Technical Support to AAC Inc
Contract Overview
Contract Amount: $31,538,245 ($31.5M)
Contractor: AAC Inc.
Awarding Agency: Department of Health and Human Services
Start Date: 2019-09-29
End Date: 2024-09-28
Contract Duration: 1,826 days
Daily Burn Rate: $17.3K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 3
Pricing Type: TIME AND MATERIALS
Sector: IT
Official Description: NLM/OCCS IT TECHNICAL SUPPORT
Place of Performance
Location: BETHESDA, MONTGOMERY County, MARYLAND, 20892
State: Maryland Government Spending
Plain-Language Summary
Department of Health and Human Services obligated $31.5 million to AAC INC. for work described as: NLM/OCCS IT TECHNICAL SUPPORT Key points: 1. The contract value is $31.5 million over 5 years. 2. AAC Inc. is the sole awardee. 3. The contract is for IT technical support services. 4. The award was made under full and open competition.
Value Assessment
Rating: good
The contract is a delivery order under a larger contract, making direct pricing comparison difficult. However, the duration and scope suggest a reasonable market rate for specialized IT support.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition, indicating a competitive bidding process. This method generally leads to better price discovery and value for the government.
Taxpayer Impact: The competitive nature of the award suggests taxpayers are receiving fair value for the IT technical support services.
Public Impact
Ensures continued IT support for the National Library of Medicine (NLM) and Office of Computer and Communications Services (OCCS). Supports critical health information infrastructure. Provides employment for IT professionals through AAC Inc.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for cost creep in Time and Materials contract.
- Reliance on a single vendor for critical IT support.
Positive Signals
- Awarded under full and open competition.
- Long-term contract provides stability for services.
Sector Analysis
This contract falls within the Computer Systems Design Services sector, a significant area of government IT spending. Benchmarks for similar IT support contracts vary widely based on complexity and duration.
Small Business Impact
The contract was not awarded to a small business. Further analysis would be needed to determine if small business participation was sought or achieved through subcontracting.
Oversight & Accountability
The contract is a delivery order under a larger IDIQ, suggesting existing oversight mechanisms. However, the Time and Materials pricing structure requires diligent monitoring to control costs.
Related Government Programs
- Computer Systems Design Services
- Department of Health and Human Services Contracting
- National Institutes of Health Programs
Risk Flags
- Time and Materials pricing
- Lack of specific small business participation noted
- Potential for vendor lock-in
- Dependence on a single awardee
Tags
computer-systems-design-services, department-of-health-and-human-services, md, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Health and Human Services awarded $31.5 million to AAC INC.. NLM/OCCS IT TECHNICAL SUPPORT
Who is the contractor on this award?
The obligated recipient is AAC INC..
Which agency awarded this contract?
Awarding agency: Department of Health and Human Services (National Institutes of Health).
What is the total obligated amount?
The obligated amount is $31.5 million.
What is the period of performance?
Start: 2019-09-29. End: 2024-09-28.
What is the estimated hourly rate for IT technical support staff under this contract?
The provided data does not specify the hourly rates for individual staff. As a Time and Materials contract, the final cost will depend on the actual hours worked and the agreed-upon labor categories and rates. A detailed review of the contract's CLIN structure and negotiated rates would be necessary to determine this.
What are the key performance indicators (KPIs) for this IT technical support contract?
The data does not explicitly list the KPIs. However, for IT technical support, typical KPIs would likely include response times, resolution rates, system uptime, and user satisfaction. The contracting officer's representative (COR) would be responsible for monitoring performance against these metrics.
How does the total contract value compare to similar IT support contracts awarded by other federal agencies?
Direct comparison is challenging without specific details on service scope and complexity. However, $31.5 million over five years for comprehensive IT technical support for a major agency component like NLM/OCCS appears within a reasonable range, especially given the full and open competition.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: C59431O
Offers Received: 3
Pricing Type: TIME AND MATERIALS (Y)
Evaluated Preference: NONE
Contractor Details
Address: 8470 TYCO RD, VIENNA, VA, 22182
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business
Financial Breakdown
Contract Ceiling: $52,378,403
Exercised Options: $31,538,245
Current Obligation: $31,538,245
Actual Outlays: $20,599,872
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Parent Contract
Parent Award PIID: HHSN316201200001W
IDV Type: GWAC
Timeline
Start Date: 2019-09-29
Current End Date: 2024-09-28
Potential End Date: 2024-09-28 00:00:00
Last Modified: 2023-09-12
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