DHS Coast Guard awards $3M for paper health record services to Iron Mountain
Contract Overview
Contract Amount: $3,023,662 ($3.0M)
Contractor: Iron Mountain Information Management LLC
Awarding Agency: Department of Homeland Security
Start Date: 2024-09-26
End Date: 2026-08-14
Contract Duration: 687 days
Daily Burn Rate: $4.4K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: FIRM FIXED PRICE
Sector: Other
Official Description: PAPER HEALTH RECORD DOCUMENT PREPARATION SERVICES
Place of Performance
Location: SUITLAND, PRINCE GEORGES County, MARYLAND, 20746
State: Maryland Government Spending
Plain-Language Summary
Department of Homeland Security obligated $3.0 million to IRON MOUNTAIN INFORMATION MANAGEMENT LLC for work described as: PAPER HEALTH RECORD DOCUMENT PREPARATION SERVICES Key points: 1. Contract awarded to a single, established provider. 2. Service involves physical document preparation, a niche but essential function. 3. Potential for cost savings through efficient record management. 4. Limited direct competition noted for this specific service type.
Value Assessment
Rating: good
The contract value of $3,023,661.70 appears reasonable for specialized document preparation services over its duration. Benchmarking against similar contracts for physical record management and digitization services would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a competitive bidding process. However, the specific nature of the service may limit the number of qualified bidders, potentially impacting price discovery.
Taxpayer Impact: Taxpayer funds are being used for essential record-keeping services, ensuring compliance and accessibility of health records.
Public Impact
Ensures proper management and accessibility of critical health records for the Coast Guard. Supports operational readiness by maintaining organized and retrievable documentation. Contributes to data security and compliance with health record regulations.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in due to specialized service.
- Reliance on a single provider for critical document management.
Positive Signals
- Awarded under full and open competition.
- Clear contract duration and fixed pricing.
Sector Analysis
This contract falls under general warehousing and storage services, with a specific application in health record preparation. Spending in this sector is often driven by regulatory compliance and the need for secure, organized data management.
Small Business Impact
The contract was not awarded to a small business. Further analysis would be needed to determine if small businesses were solicited or had the capability to perform this specialized service.
Oversight & Accountability
The contract was awarded under full and open competition, indicating a degree of oversight in the procurement process. Monitoring performance and adherence to service level agreements will be crucial for accountability.
Related Government Programs
- General Warehousing and Storage
- Department of Homeland Security Contracting
- U.S. Coast Guard Programs
Risk Flags
- Potential for vendor lock-in.
- Reliance on a single provider.
- Limited direct competition for this niche service.
- Need for ongoing performance monitoring.
Tags
general-warehousing-and-storage, department-of-homeland-security, md, bpa-call, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Homeland Security awarded $3.0 million to IRON MOUNTAIN INFORMATION MANAGEMENT LLC. PAPER HEALTH RECORD DOCUMENT PREPARATION SERVICES
Who is the contractor on this award?
The obligated recipient is IRON MOUNTAIN INFORMATION MANAGEMENT LLC.
Which agency awarded this contract?
Awarding agency: Department of Homeland Security (U.S. Coast Guard).
What is the total obligated amount?
The obligated amount is $3.0 million.
What is the period of performance?
Start: 2024-09-26. End: 2026-08-14.
What is the potential for digital transformation to reduce reliance on physical paper health records in the future?
While digital transformation is ongoing, the need for physical record preparation services may persist for legacy systems or specific compliance requirements. The long-term trend suggests a gradual shift towards digital, potentially reducing the scope of such contracts over time. However, the immediate need for these services remains critical for current operations and data integrity.
How does the cost of this contract compare to outsourcing similar physical record management services to other providers?
Benchmarking against similar contracts for physical record management and digitization services is essential for a comprehensive value assessment. Factors like document volume, retrieval frequency, and required turnaround times influence pricing. Without specific comparative data, it's difficult to definitively state if this contract represents optimal value, though the full and open competition suggests a competitive outcome.
What are the key performance indicators (KPIs) used to measure the effectiveness of Iron Mountain's services under this contract?
Effective oversight would involve tracking KPIs such as document retrieval time, accuracy rates in preparation, adherence to security protocols, and compliance with retention policies. Regular performance reviews and audits would ensure that Iron Mountain is meeting the specified service levels and delivering value for the taxpayer.
Industry Classification
NAICS: Transportation and Warehousing › Warehousing and Storage › General Warehousing and Storage
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › ADMINISTRATIVE SUPPORT SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 70Z02324Q93330001
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: Iron Mountain Incorporated
Address: 85 NEW HAMPSHIRE AVE STE 150, PORTSMOUTH, NH, 03801
Business Categories: Category Business, Limited Liability Corporation, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $3,023,662
Exercised Options: $3,023,662
Current Obligation: $3,023,662
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: 70RTAC23A00000001
IDV Type: BPA
Timeline
Start Date: 2024-09-26
Current End Date: 2026-08-14
Potential End Date: 2026-08-14 00:00:00
Last Modified: 2026-01-30
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