Secret Service Contracts $4.3M for HR Consulting Services with C2 Technologies

Contract Overview

Contract Amount: $4,354,852 ($4.4M)

Contractor: C2 Technologies, Inc.

Awarding Agency: Department of Homeland Security

Start Date: 2021-09-28

End Date: 2026-09-27

Contract Duration: 1,825 days

Daily Burn Rate: $2.4K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 3

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: THE UNITED STATES SECRET SERVICE (USSS) IS ENTERING INTO A CONTRACT FOR INDUSTRIAL AND ORGANIZATIONAL (I/O) PSYCHOLOGISTS IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF THE ATTACHED STATEMENT OF WORK.

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20223

State: District of Columbia Government Spending

Plain-Language Summary

Department of Homeland Security obligated $4.4 million to C2 TECHNOLOGIES, INC. for work described as: THE UNITED STATES SECRET SERVICE (USSS) IS ENTERING INTO A CONTRACT FOR INDUSTRIAL AND ORGANIZATIONAL (I/O) PSYCHOLOGISTS IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF THE ATTACHED STATEMENT OF WORK. Key points: 1. The USSS is procuring Industrial and Organizational Psychology services, a niche but critical area for workforce management. 2. C2 Technologies, Inc. secured this definitive contract valued at $4.35 million. 3. The contract duration is 5 years, indicating a long-term need for these specialized services. 4. This spending falls under Human Resources Consulting Services (NAICS 541612).

Value Assessment

Rating: good

The contract value of $4.35 million over five years appears reasonable for specialized I/O psychology services. Benchmarking against similar government contracts for HR consulting would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, suggesting a competitive bidding process that should lead to fair pricing. The use of a definitive contract indicates a clear scope of work.

Taxpayer Impact: Taxpayer funds are being used for specialized HR consulting to support the Secret Service's operational needs.

Public Impact

Ensures specialized psychological expertise is available to the USSS for workforce optimization. Supports the agency's ability to manage and develop its human capital effectively. The contract's duration suggests a stable, ongoing requirement for these services.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific performance metrics in the provided data.
Potential for scope creep in long-term consulting contracts.

Positive Signals

Awarded under full and open competition.
Clear contract type (Definitive Contract) and pricing structure (Firm Fixed Price).

Sector Analysis

This contract falls within the professional, scientific, and technical services sector, specifically HR consulting. Spending benchmarks for this niche area are difficult to establish without more granular data, but the value appears aligned with specialized expertise.

Small Business Impact

The data indicates that this contract was not awarded to a small business (ss: false, sb: false). Further analysis would be needed to determine if small businesses had an opportunity to participate in the subcontracting process.

Oversight & Accountability

The contract is managed by the Department of Homeland Security (DHS) for the U.S. Secret Service. Standard oversight mechanisms for federal contracts should apply, including performance reviews and financial audits.

Related Government Programs

Human Resources Consulting Services
Department of Homeland Security Contracting
U.S. Secret Service Programs

Risk Flags

Contract duration of 5 years may lead to vendor lock-in.
Potential for performance issues if KPIs are not clearly defined or monitored.
Lack of small business participation noted.
Specialized nature of services could limit future competition if not managed carefully.

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $4.4 million to C2 TECHNOLOGIES, INC.. THE UNITED STATES SECRET SERVICE (USSS) IS ENTERING INTO A CONTRACT FOR INDUSTRIAL AND ORGANIZATIONAL (I/O) PSYCHOLOGISTS IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF THE ATTACHED STATEMENT OF WORK.

Who is the contractor on this award?

The obligated recipient is C2 TECHNOLOGIES, INC..

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Secret Service).

What is the total obligated amount?

The obligated amount is $4.4 million.

What is the period of performance?

Start: 2021-09-28. End: 2026-09-27.

What specific I/O psychology services are being procured, and how do they directly support the USSS mission?

The Statement of Work (SOW) would detail the specific services, likely including areas like personnel selection, training program evaluation, organizational development, and leadership assessment. These services are crucial for ensuring the USSS has a highly effective, well-managed, and psychologically resilient workforce capable of fulfilling its demanding protective and investigative missions.

What are the key performance indicators (KPIs) for this contract, and how will their achievement be measured?

Key performance indicators are essential for evaluating the effectiveness of I/O psychology services. While not detailed here, typical KPIs might include improvements in employee retention rates, enhanced training effectiveness scores, successful implementation of organizational change initiatives, and measurable gains in workforce morale or productivity. Regular performance reviews against these KPIs would ensure accountability.

How does the $4.35 million contract value compare to industry standards for similar I/O psychology consulting services over a five-year period?

Benchmarking this contract's value requires comparing it to similar government or private sector contracts for I/O psychology services, considering factors like the scope of work, consultant experience levels, and geographic location. Without specific SOW details, a precise comparison is challenging, but the per-year cost of approximately $870,000 suggests a significant engagement requiring specialized expertise.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Management, Scientific, and Technical Consulting Services › Human Resources Consulting Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Offers Received: 3

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1921 GALLOWS RD STE 200, VIENNA, VA, 22182

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Minority Owned Business, Not Designated a Small Business, Small Business, Special Designations, Subchapter S Corporation, Indian (Subcontinent) American Owned Business, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business

Financial Breakdown

Contract Ceiling: $4,354,852

Exercised Options: $4,354,852

Current Obligation: $4,354,852

Actual Outlays: $1,717,147

Contract Characteristics

Multi-Year Contract: Yes

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Timeline