DHS TSA Awards $34.1M for Enterprise Support Services to Accenture Federal Services
Contract Overview
Contract Amount: $34,112,495 ($34.1M)
Contractor: Accenture Federal Services LLC
Awarding Agency: Department of Homeland Security
Start Date: 2022-12-29
End Date: 2024-07-26
Contract Duration: 575 days
Daily Burn Rate: $59.3K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: THIS ORDER IS AWARDED TO PROVIDE ON-GOING OPERATIONS AND MAINTENANCE, PROGRAM MANAGEMENT, AS WELL AS AGILE DEVELOPMENT SERVICES FOR THE ENTERPRISE SUPPORT PORTFOLIO.
Place of Performance
Location: ARLINGTON, ARLINGTON County, VIRGINIA, 22203
State: Virginia Government Spending
Plain-Language Summary
Department of Homeland Security obligated $34.1 million to ACCENTURE FEDERAL SERVICES LLC for work described as: THIS ORDER IS AWARDED TO PROVIDE ON-GOING OPERATIONS AND MAINTENANCE, PROGRAM MANAGEMENT, AS WELL AS AGILE DEVELOPMENT SERVICES FOR THE ENTERPRISE SUPPORT PORTFOLIO. Key points: 1. Accenture Federal Services secured a $34.1M contract for ongoing operations, maintenance, and agile development. 2. The contract falls under Computer Systems Design Services (NAICS 541512). 3. This is a Delivery Order under an existing contract, indicating a continuation of services. 4. The award was made under full and open competition, suggesting a competitive bidding process. 5. The contract has a firm-fixed-price structure, providing cost certainty for the government.
Value Assessment
Rating: good
The $34.1M award over approximately 1.9 years suggests a significant but not excessive annual spend for enterprise support services. Benchmarking against similar IT services contracts would provide a clearer picture of value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition, which typically leads to better price discovery and value for the government. This method allows all eligible contractors to bid, fostering a competitive environment.
Taxpayer Impact: The competitive nature of the award is expected to yield a fair price, maximizing taxpayer value for essential enterprise support services.
Public Impact
Ensures continuity of critical IT operations and maintenance for the TSA. Supports agile development, potentially leading to improved IT system responsiveness and modernization. The award to a large, established contractor like Accenture Federal Services suggests a focus on reliable service delivery. Impacts TSA's ability to manage and enhance its enterprise IT infrastructure.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for scope creep in ongoing operations and maintenance.
- Reliance on a single vendor for critical enterprise support.
- Firm-fixed-price contracts can sometimes disincentivize innovation if not managed carefully.
Positive Signals
- Awarded under full and open competition.
- Firm-fixed-price contract provides cost certainty.
- Long-term engagement allows for deep understanding of TSA's needs.
- Focus on agile development suggests a forward-looking approach.
Sector Analysis
This contract falls within the IT services sector, specifically computer systems design. Spending in this area is substantial across federal agencies, supporting everything from infrastructure to software development. Benchmarks for similar contracts vary widely based on scope and complexity.
Small Business Impact
The awardee, Accenture Federal Services LLC, is a large business. There is no indication in the provided data that small businesses were specifically included or subcontracted for this particular delivery order.
Oversight & Accountability
As a delivery order under an existing contract, oversight likely continues from the original contracting vehicle. The firm-fixed-price nature provides some cost control, but ongoing monitoring of performance and adherence to scope is crucial.
Related Government Programs
- Computer Systems Design Services
- Department of Homeland Security Contracting
- Transportation Security Administration Programs
Risk Flags
- Vendor Lock-in Risk
- Performance Monitoring Challenges
- Scope Creep Potential
- Over-reliance on a single large vendor
Tags
computer-systems-design-services, department-of-homeland-security, va, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Homeland Security awarded $34.1 million to ACCENTURE FEDERAL SERVICES LLC. THIS ORDER IS AWARDED TO PROVIDE ON-GOING OPERATIONS AND MAINTENANCE, PROGRAM MANAGEMENT, AS WELL AS AGILE DEVELOPMENT SERVICES FOR THE ENTERPRISE SUPPORT PORTFOLIO.
Who is the contractor on this award?
The obligated recipient is ACCENTURE FEDERAL SERVICES LLC.
Which agency awarded this contract?
Awarding agency: Department of Homeland Security (Transportation Security Administration).
What is the total obligated amount?
The obligated amount is $34.1 million.
What is the period of performance?
Start: 2022-12-29. End: 2024-07-26.
How does the annual cost of this contract compare to industry benchmarks for similar enterprise IT operations and maintenance services?
The annual cost for this contract is approximately $18.5 million ($34.1M / 1.8 years). Benchmarking this against industry standards for similar federal IT operations, maintenance, and agile development services is crucial. Factors like the specific technologies supported, the complexity of the systems, and the required service levels will influence whether this represents a competitive price point or indicates potential overspending.
What are the specific performance metrics and KPIs used to evaluate Accenture's success in delivering operations, maintenance, and agile development services?
The provided data does not detail the specific performance metrics or Key Performance Indicators (KPIs) for this contract. Effective oversight requires clearly defined metrics for uptime, response times, issue resolution, agile development velocity, and customer satisfaction. Without these, assessing the contractor's effectiveness and ensuring value for taxpayer money becomes challenging.
Are there provisions within the contract for knowledge transfer or transition planning to mitigate risks associated with long-term vendor reliance?
The data does not specify provisions for knowledge transfer or transition planning. Given the duration and scope, it's important to understand if mechanisms are in place to ensure TSA can transition services to another provider or internal team if needed. This mitigates the risk of vendor lock-in and ensures continuity of operations beyond the contract term.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: Novetta Solutions, LLC
Address: 800 N GLEBE RD STE 300, ARLINGTON, VA, 22203
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Foreign Owned, Not Designated a Small Business, Special Designations
Financial Breakdown
Contract Ceiling: $63,136,633
Exercised Options: $34,112,495
Current Obligation: $34,112,495
Actual Outlays: $35,893,921
Subaward Activity
Number of Subawards: 38
Total Subaward Amount: $8,522,229
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Parent Contract
Parent Award PIID: 47QTCK18D0036
IDV Type: GWAC
Timeline
Start Date: 2022-12-29
Current End Date: 2024-07-26
Potential End Date: 2024-07-26 00:00:00
Last Modified: 2024-07-23
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