DHS Awards $2.1M for USCIS Personnel Emergency Notification System Sustainment
Contract Overview
Contract Amount: $2,100,607 ($2.1M)
Contractor: Four Points Technology, L.L.C.
Awarding Agency: Department of Homeland Security
Start Date: 2025-01-03
End Date: 2026-01-10
Contract Duration: 372 days
Daily Burn Rate: $5.6K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: PERSONNEL EMERGENCY NOTIFICATION SYSTEM SUSTAINMENT SUPPORT (PENS SS) FOR THE USCIS OFFICE OF SECURITY AND INTEGRITY (OSI)
Place of Performance
Location: CAMP SPRINGS, HOWARD County, MARYLAND, 20588
State: Maryland Government Spending
Plain-Language Summary
Department of Homeland Security obligated $2.1 million to FOUR POINTS TECHNOLOGY, L.L.C. for work described as: PERSONNEL EMERGENCY NOTIFICATION SYSTEM SUSTAINMENT SUPPORT (PENS SS) FOR THE USCIS OFFICE OF SECURITY AND INTEGRITY (OSI) Key points: 1. The contract supports the USCIS Office of Security and Integrity (OSI). 2. Four Points Technology, L.L.C. is the awardee. 3. The contract is for sustainment support of a critical notification system. 4. The total value is approximately $2.1 million over 372 days.
Value Assessment
Rating: good
The contract value of $2.1M for a 372-day sustainment period appears reasonable for specialized IT support. Benchmarking against similar sustainment contracts for notification systems would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition after exclusion of sources, indicating a competitive process. This method generally promotes price discovery and ensures fair market value.
Taxpayer Impact: The competitive award process is expected to yield a fair price, minimizing unnecessary taxpayer expenditure for this essential system.
Public Impact
Ensures continuity of critical personnel emergency notifications for USCIS. Supports the security and integrity functions within USCIS. Maintains operational readiness for emergency communication. Impacts USCIS personnel by ensuring timely and reliable emergency alerts.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in if sustainment is long-term.
- Reliance on a single vendor for critical system support.
Positive Signals
- Competitive award process.
- Supports critical security and integrity functions.
- Firm Fixed Price contract type.
Sector Analysis
This contract falls within the IT services sector, specifically focusing on computer related services. The value is moderate for a sustainment contract of this duration, typical for specialized software and system support.
Small Business Impact
The awardee, Four Points Technology, L.L.C., is listed as a small business. This award contributes to federal small business contracting goals.
Oversight & Accountability
The contract is a delivery order under a larger contract vehicle, suggesting it has undergone some level of pre-award review. Ongoing oversight will be crucial to ensure performance and adherence to the firm fixed price.
Related Government Programs
- Other Computer Related Services
- Department of Homeland Security Contracting
- U.S. Citizenship and Immigration Services Programs
Risk Flags
- System obsolescence risk.
- Dependency on specific vendor expertise.
- Potential for scope creep in sustainment.
- Cybersecurity vulnerabilities.
Tags
other-computer-related-services, department-of-homeland-security, md, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Homeland Security awarded $2.1 million to FOUR POINTS TECHNOLOGY, L.L.C.. PERSONNEL EMERGENCY NOTIFICATION SYSTEM SUSTAINMENT SUPPORT (PENS SS) FOR THE USCIS OFFICE OF SECURITY AND INTEGRITY (OSI)
Who is the contractor on this award?
The obligated recipient is FOUR POINTS TECHNOLOGY, L.L.C..
Which agency awarded this contract?
Awarding agency: Department of Homeland Security (U.S. Citizenship and Immigration Services).
What is the total obligated amount?
The obligated amount is $2.1 million.
What is the period of performance?
Start: 2025-01-03. End: 2026-01-10.
What is the specific functionality of the Personnel Emergency Notification System (PENS) and its criticality to USCIS operations?
The PENS is vital for disseminating urgent information to USCIS personnel during emergencies, ensuring their safety and operational continuity. Its criticality lies in maintaining communication channels when standard methods may be disrupted, supporting the agency's mission-essential functions and security protocols.
What are the key performance indicators (KPIs) for this sustainment contract and how will they be measured?
Key performance indicators likely include system uptime, response times for critical alerts, data integrity, and user satisfaction. Measurement methods would involve system logs, performance monitoring tools, and potentially user feedback surveys to ensure the PENS remains reliable and effective.
How does the sustainment support align with USCIS's long-term IT modernization strategy?
The sustainment support ensures the current PENS remains operational and effective while USCIS potentially plans for future modernization or replacement. It addresses immediate needs for system reliability and security, preventing degradation of a critical function during any transition phases.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - END USER
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 14900 CONFERENCE CENTER DR STE 100, CHANTILLY, VA, 20151
Business Categories: Category Business, Limited Liability Corporation, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business
Financial Breakdown
Contract Ceiling: $2,100,607
Exercised Options: $2,100,607
Current Obligation: $2,100,607
Actual Outlays: $2,009,130
Contract Characteristics
Commercial Item: PRODUCTS OR SERVICES PURSUANT TO FAR 12.102(F)
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: 70RDAD23D00000008
IDV Type: IDC
Timeline
Start Date: 2025-01-03
Current End Date: 2026-01-10
Potential End Date: 2026-01-10 00:00:00
Last Modified: 2026-01-02
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