DHS Awards $5.5M Task Order to Triple Canopy for Public Safety Support Services

Contract Overview

Contract Amount: $5,510,056 ($5.5M)

Contractor: Triple Canopy Inc

Awarding Agency: Department of Homeland Security

Start Date: 2025-06-01

End Date: 2025-09-30

Contract Duration: 121 days

Daily Burn Rate: $45.5K/day

Competition Type: FULL AND OPEN COMPETITION

Pricing Type: LABOR HOURS

Sector: Other

Official Description: THIS TASK ORDER IS TO PROVIDE PUBLIC SAFETY TELECOMMUNICATOR AND ALARM MONITORING SUPPORT SERVICES AS REQUIRED FOR EACH OF THE FPS MEGACENTERS - SECTION 4(A)

Place of Performance

Location: HERNDON, FAIRFAX County, VIRGINIA, 20171

State: Virginia Government Spending

Plain-Language Summary

Department of Homeland Security obligated $5.5 million to TRIPLE CANOPY INC for work described as: THIS TASK ORDER IS TO PROVIDE PUBLIC SAFETY TELECOMMUNICATOR AND ALARM MONITORING SUPPORT SERVICES AS REQUIRED FOR EACH OF THE FPS MEGACENTERS - SECTION 4(A) Key points: 1. The task order focuses on public safety telecommunicator and alarm monitoring for FPS megacenters. 2. Triple Canopy Inc. is the incumbent contractor. 3. The contract value is $5.51 million over a 4-month period. 4. This falls under Administrative Management and General Management Consulting Services. 5. The award was made under full and open competition.

Value Assessment

Rating: good

The contract value of $5.51 million for a 4-month period appears reasonable for specialized public safety support services. Benchmarking against similar contracts for telecommunicator and alarm monitoring support would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded through full and open competition, suggesting a competitive bidding process that likely led to fair market pricing. The use of labor hours indicates payment based on actual work performed.

Taxpayer Impact: Taxpayer funds are being used to ensure critical public safety functions are maintained, which is a necessary expenditure for government operations.

Public Impact

Ensures continuity of essential public safety communication and monitoring services. Supports the operational readiness of FPS megacenters. Provides critical infrastructure for emergency response coordination.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Short contract duration may lead to potential transition costs or service interruptions if not managed carefully.
Reliance on a single contractor for critical services could pose a risk if performance issues arise.

Positive Signals

Awarded under full and open competition, indicating a competitive process.
Supports essential public safety functions, aligning with agency mission.
Clear definition of services required for FPS megacenters.

Sector Analysis

This contract falls within the professional services sector, specifically administrative and management consulting. Spending in this area is common for government agencies requiring specialized support functions. Benchmarks for similar services vary widely based on scope and duration.

Small Business Impact

The data indicates this contract was not set aside for small businesses and does not specify any small business subcontracting goals. Further analysis would be needed to determine the extent of small business participation.

Oversight & Accountability

The award was made by the Department of Homeland Security, Office of Procurement Operations, suggesting established procurement processes. Oversight will be crucial to ensure Triple Canopy Inc. meets performance requirements and delivers services effectively.

Related Government Programs

Administrative Management and General Management Consulting Services
Department of Homeland Security Contracting
Office of Procurement Operations Programs

Risk Flags

Short contract duration.
Potential for service disruption if follow-on contract is delayed.
Reliance on incumbent contractor.
Lack of specified small business participation.

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $5.5 million to TRIPLE CANOPY INC. THIS TASK ORDER IS TO PROVIDE PUBLIC SAFETY TELECOMMUNICATOR AND ALARM MONITORING SUPPORT SERVICES AS REQUIRED FOR EACH OF THE FPS MEGACENTERS - SECTION 4(A)

Who is the contractor on this award?

The obligated recipient is TRIPLE CANOPY INC.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (Office of Procurement Operations).

What is the total obligated amount?

The obligated amount is $5.5 million.

What is the period of performance?

Start: 2025-06-01. End: 2025-09-30.

What is the historical performance of Triple Canopy Inc. on similar contracts, and how does it compare to potential competitors?

Historical performance data for Triple Canopy Inc. on similar public safety telecommunicator and alarm monitoring contracts would be valuable. Assessing their track record, including on-time delivery, service quality, and cost management, against industry benchmarks and potential competitors is crucial. This analysis helps determine if the current award represents the best value and if future competition could yield better outcomes or pricing.

Are there any potential risks associated with the short 4-month duration of this task order, particularly regarding service continuity and transition?

The short 4-month duration presents a risk of service interruption or increased costs if a follow-on contract is not secured promptly. Transitioning services between contractors within such a tight timeframe can be challenging and may impact operational efficiency. It is important to monitor the procurement process for any subsequent awards to ensure seamless service delivery and avoid disruptions to critical public safety functions.

How effectively does the 'labor hours' pricing model ensure cost efficiency for these specialized public safety services compared to fixed-price alternatives?

The 'labor hours' pricing model offers flexibility, allowing payment for actual work performed, which can be advantageous for services with variable demand. However, it carries a risk of cost overruns if not closely monitored and managed. Comparing this to fixed-price contracts for similar services would reveal whether this approach is more cost-efficient for the specific needs of public safety telecommunicator and alarm monitoring, considering potential for scope creep versus guaranteed cost.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Management, Scientific, and Technical Consulting Services › Administrative Management and General Management Consulting Services

Product/Service Code: MAINT, REPAIR, REBUILD EQUIPMENT › MAINT, REPAIR, REBUILD OF EQUIPMENT

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Pricing Type: LABOR HOURS (Z)

Evaluated Preference: NONE

Contractor Details

Address: 13530 DULLES TECHNOLOGY DR, HERNDON, VA, 20171

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $5,510,056

Exercised Options: $5,510,056

Current Obligation: $5,510,056

Actual Outlays: $2,450,080

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: 70RFP324DEH000001

IDV Type: IDC

Timeline