FEMA awards $27.5M Microsoft Enterprise-Wide Call Order to Dell Federal Systems for software publishing

Contract Overview

Contract Amount: $27,466,575 ($27.5M)

Contractor: Dell Federal Systems L.P

Awarding Agency: Department of Homeland Security

Start Date: 2024-03-27

End Date: 2025-03-26

Contract Duration: 364 days

Daily Burn Rate: $75.5K/day

Competition Type: FULL AND OPEN COMPETITION

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: FEMA MICROSOFT ENTERPRISE-WIDE CALL ORDER FY 2024-2025.

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20472

State: District of Columbia Government Spending

Plain-Language Summary

Department of Homeland Security obligated $27.5 million to DELL FEDERAL SYSTEMS L.P for work described as: FEMA MICROSOFT ENTERPRISE-WIDE CALL ORDER FY 2024-2025. Key points: 1. The contract focuses on software publishing, a critical area for government operations. 2. Competition was full and open, indicating a competitive bidding process. 3. The award is a BPA Call, suggesting it's part of a larger framework agreement. 4. The total value is $27.5 million over one year.

Value Assessment

Rating: good

The contract value of $27.5 million for a one-year Microsoft enterprise-wide call order appears reasonable given the scope. Benchmarking against similar large-scale software licensing and support contracts would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, which typically leads to better price discovery and value for the government. The use of a BPA Call indicates a pre-negotiated framework, but the specific call order itself was subject to competition.

Taxpayer Impact: The competitive award process is expected to yield fair pricing, ensuring taxpayer dollars are used efficiently for essential software services.

Public Impact

Ensures FEMA has access to necessary Microsoft software and services for disaster response and management. Supports federal IT infrastructure with up-to-date software, potentially improving operational efficiency. The large contract value highlights significant government reliance on commercial software providers.

Waste & Efficiency Indicators

Waste Risk Score: 70 / 10

Positive Signals

Full and open competition
Clear contract duration and value
Supports critical agency functions

Sector Analysis

This contract falls under the Software Publishers sector, which is a significant area of federal IT spending. Benchmarks for enterprise-wide software agreements vary widely based on specific products and user counts, but $27.5 million for a year is substantial.

Small Business Impact

The data does not indicate any specific set-asides for small businesses. The prime contractor is Dell Federal Systems, a large entity, suggesting limited direct opportunities for small businesses on this specific award, though they may be involved as subcontractors.

Oversight & Accountability

The contract is managed by the Department of Homeland Security for FEMA. Oversight would involve ensuring compliance with the BPA Call terms, software usage, and performance standards throughout the contract period.

Related Government Programs

Software Publishers
Department of Homeland Security Contracting
Federal Emergency Management Agency Programs

Risk Flags

Potential vendor lock-in
Reliance on a single software ecosystem
Lack of specific product/service details in summary data
Limited visibility into subcontractor roles

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $27.5 million to DELL FEDERAL SYSTEMS L.P. FEMA MICROSOFT ENTERPRISE-WIDE CALL ORDER FY 2024-2025.

Who is the contractor on this award?

The obligated recipient is DELL FEDERAL SYSTEMS L.P.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (Federal Emergency Management Agency).

What is the total obligated amount?

The obligated amount is $27.5 million.

What is the period of performance?

Start: 2024-03-27. End: 2025-03-26.

What specific Microsoft products and services are included in this enterprise-wide call order, and how do their costs compare to market rates?

The provided data does not detail the specific Microsoft products and services covered. A thorough analysis would require reviewing the call order's statement of work to identify software licenses, support agreements, and cloud services. Comparing these line items against current market pricing and other federal contracts for similar bundles is crucial for validating value for money.

What are the potential risks associated with relying heavily on a single vendor's enterprise-wide software suite for critical federal operations?

Over-reliance on a single vendor like Microsoft can create significant risks, including vendor lock-in, susceptibility to price increases, and potential vulnerabilities if the vendor experiences security breaches or service disruptions. Dependence also limits flexibility in adopting alternative or best-of-breed solutions that might be more cost-effective or technologically advanced.

How effectively does this contract support FEMA's mission-critical functions, particularly during disaster response scenarios?

This contract likely ensures FEMA has access to essential communication, data management, and operational software required for effective disaster response. The enterprise-wide nature suggests a standardized and integrated IT environment, which can streamline operations. However, the true effectiveness hinges on the reliability, performance, and user accessibility of the software under high-demand conditions.

Industry Classification

NAICS: Information › Software Publishers › Software Publishers

Product/Service Code: IT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 70FA4024Q00000022

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Parent Company: Francisco Partners Management, L.P.

Address: 1 DELL WAY, ROUND ROCK, TX, 78682

Business Categories: Category Business, Manufacturer of Goods, Not Designated a Small Business, Partnership or Limited Liability Partnership, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $27,466,575

Exercised Options: $27,466,575

Current Obligation: $27,466,575

Actual Outlays: $27,464,570

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Parent Contract

Parent Award PIID: 70RTAC24A00000001

IDV Type: BPA

Timeline