DHS Awards $10M IT O&M Support Services Contract to Credence Management Solutions

Contract Overview

Contract Amount: $10,016,364 ($10.0M)

Contractor: Credence Management Solutions Limited Liability Company

Awarding Agency: Department of Homeland Security

Start Date: 2024-03-19

End Date: 2027-03-13

Contract Duration: 1,089 days

Daily Burn Rate: $9.2K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 9

Pricing Type: LABOR HOURS

Sector: IT

Official Description: IT SOFTWARE OPERATIONS AND MAINTENANCE (O&M) SUPPORT SERVICES

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20536

State: District of Columbia Government Spending

Plain-Language Summary

Department of Homeland Security obligated $10.0 million to CREDENCE MANAGEMENT SOLUTIONS LIMITED LIABILITY COMPANY for work described as: IT SOFTWARE OPERATIONS AND MAINTENANCE (O&M) SUPPORT SERVICES Key points: 1. Contract awarded to Credence Management Solutions for IT O&M support. 2. The contract value is $10,016,363.51. 3. Awarded under full and open competition after exclusion of sources. 4. Services fall under Computer Systems Design Services (NAICS 541512). 5. The contract duration is 1089 days.

Value Assessment

Rating: good

The contract value of $10M over approximately 3 years appears reasonable for IT O&M support services, especially given the full and open competition. Benchmarking against similar contracts would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded through full and open competition after exclusion of sources, indicating a competitive bidding process. This method generally promotes price discovery and ensures fair market value.

Taxpayer Impact: The competitive nature of the award suggests taxpayers are likely receiving fair value for the IT O&M support services.

Public Impact

Ensures continued operation and maintenance of critical IT systems for U.S. Immigration and Customs Enforcement. Supports the Department of Homeland Security's mission through reliable technology infrastructure. The contract's duration suggests a long-term need for these services.

Waste & Efficiency Indicators

Waste Risk Score: 91 / 10

Warning Flags

Exclusion of sources in a full and open competition needs clarification.
Lack of specific performance metrics provided.

Positive Signals

Full and open competition utilized.
Clear contract duration and value.

Sector Analysis

This contract falls within the IT sector, specifically for Computer Systems Design Services. Spending in this area is substantial across federal agencies, supporting essential digital infrastructure and operations.

Small Business Impact

The data indicates this contract was not awarded to a small business (SB is false). Further analysis would be needed to determine if small business participation was sought or achieved through subcontracting.

Oversight & Accountability

The award process, including the 'exclusion of sources' clause, warrants oversight to ensure transparency and fairness. Monitoring performance against contract requirements is crucial for accountability.

Related Government Programs

Computer Systems Design Services
Department of Homeland Security Contracting
U.S. Immigration and Customs Enforcement Programs

Risk Flags

Potential for limited competition due to 'exclusion of sources'.
No small business set-aside indicated.
Lack of detailed performance metrics.
Contract duration is lengthy, requiring sustained oversight.

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $10.0 million to CREDENCE MANAGEMENT SOLUTIONS LIMITED LIABILITY COMPANY. IT SOFTWARE OPERATIONS AND MAINTENANCE (O&M) SUPPORT SERVICES

Who is the contractor on this award?

The obligated recipient is CREDENCE MANAGEMENT SOLUTIONS LIMITED LIABILITY COMPANY.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Immigration and Customs Enforcement).

What is the total obligated amount?

The obligated amount is $10.0 million.

What is the period of performance?

Start: 2024-03-19. End: 2027-03-13.

What specific IT systems and operations are covered under this O&M support contract, and how critical are they to ICE's mission?

The contract covers IT Software Operations and Maintenance (O&M) support services for U.S. Immigration and Customs Enforcement (ICE). While specific systems are not detailed, O&M typically includes maintaining software, hardware, networks, and ensuring system availability and performance. These services are critical for ICE's ability to manage immigration, customs, and border security operations, process data, and maintain national security.

What was the rationale for excluding certain sources in a 'full and open competition' scenario, and did this impact the final price?

The rationale for excluding sources in a 'full and open competition after exclusion of sources' award is not detailed in the provided data. This clause often implies that while the competition was open, specific vendors were initially excluded based on pre-defined criteria or prior performance. The impact on price is difficult to ascertain without knowing the number of bidders and the specific reasons for exclusion, though it could potentially limit competition and influence pricing.

How will the effectiveness of Credence Management Solutions' O&M support be measured to ensure optimal performance and value for the government?

The provided data does not specify the performance metrics or Key Performance Indicators (KPIs) that will be used to measure the effectiveness of Credence Management Solutions' O&M support. Typically, such contracts include Service Level Agreements (SLAs) and performance standards related to system uptime, response times, issue resolution, and security compliance. Regular performance reviews by the U.S. Immigration and Customs Enforcement contracting officer's representative are essential.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 70CTD024R00000001

Offers Received: 9

Pricing Type: LABOR HOURS (Z)

Evaluated Preference: NONE

Contractor Details

Address: 8609 WESTWOOD CTR DR STE 300, VIENNA, VA, 22182

Business Categories: 8(a) Program Participant, Category Business, Limited Liability Corporation, Minority Owned Business, Partnership or Limited Liability Partnership, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Indian (Subcontinent) American Owned Business, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $20,990,773

Exercised Options: $10,016,364

Current Obligation: $10,016,364

Actual Outlays: $7,202,257

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: 75N98119D00015

IDV Type: GWAC

Timeline