DHS Awards $10.7M for ICE Public-Facing Website and Mobile App Development
Contract Overview
Contract Amount: $10,744,762 ($10.7M)
Contractor: DEV Technology Group Inc
Awarding Agency: Department of Homeland Security
Start Date: 2023-07-01
End Date: 2026-12-31
Contract Duration: 1,279 days
Daily Burn Rate: $8.4K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: THE ICE/OCIO REQUIRES NON-DETAINED TECHNICAL CAPABILITIES (NDTC) WHICH WILL CONSIST OF A PUBLIC FACING WEBSITE AND MOBILE APP ALLOWING END USERS TO ACCESS A SECURE PLATFORM TO PERFORM VARIOUS TASKS.
Place of Performance
Location: RESTON, FAIRFAX County, VIRGINIA, 20191
State: Virginia Government Spending
Plain-Language Summary
Department of Homeland Security obligated $10.7 million to DEV TECHNOLOGY GROUP INC for work described as: THE ICE/OCIO REQUIRES NON-DETAINED TECHNICAL CAPABILITIES (NDTC) WHICH WILL CONSIST OF A PUBLIC FACING WEBSITE AND MOBILE APP ALLOWING END USERS TO ACCESS A SECURE PLATFORM TO PERFORM VARIOUS TASKS. Key points: 1. Contract aims to enhance user access to secure immigration services via web and mobile platforms. 2. DEV TECHNOLOGY GROUP INC secured the award under full and open competition. 3. The project addresses a need for modern, accessible digital tools for end-users. 4. Fixed-price contract structure provides cost certainty for the government.
Value Assessment
Rating: good
The contract value of $10.7M for a public-facing website and mobile app over approximately 3.5 years appears reasonable. Benchmarking against similar large-scale government digital service development projects suggests this pricing is within expected ranges, especially considering the security and functionality requirements.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition, indicating a robust process for soliciting bids and ensuring fair market pricing. This method generally leads to competitive pricing as multiple vendors have the opportunity to propose solutions.
Taxpayer Impact: Taxpayer funds are being used to develop essential public-facing digital infrastructure, aiming to improve service delivery and accessibility for users interacting with ICE.
Public Impact
Improved access to immigration services for the public through a new website and mobile app. Enhanced user experience with a secure platform for performing various tasks. Potential for increased efficiency in government operations through digital service delivery.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Scope creep potential for website/app features.
- User adoption and training needs.
- Cybersecurity risks for sensitive data.
Positive Signals
- Modernization of critical government digital services.
- Use of full and open competition.
- Firm fixed-price contract for cost control.
Sector Analysis
This contract falls within the IT services sector, specifically focusing on software development and digital platform creation. Government spending in this area is substantial, driven by the need to modernize legacy systems and improve citizen engagement through digital channels.
Small Business Impact
While awarded under full and open competition, there is no specific indication that small businesses were prioritized or subcontracted in this award. Further analysis would be needed to determine small business participation.
Oversight & Accountability
The contract is managed by U.S. Immigration and Customs Enforcement (ICE) within the Department of Homeland Security (DHS). Oversight will likely involve regular performance reviews, milestone tracking, and adherence to security protocols to ensure effective delivery and accountability.
Related Government Programs
- Other Computer Related Services
- Department of Homeland Security Contracting
- U.S. Immigration and Customs Enforcement Programs
Risk Flags
- Potential for scope creep.
- Ensuring robust cybersecurity for sensitive data.
- Achieving high user adoption and satisfaction.
- Integration with existing ICE systems.
- Long-term maintenance and update costs.
Tags
other-computer-related-services, department-of-homeland-security, va, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Homeland Security awarded $10.7 million to DEV TECHNOLOGY GROUP INC. THE ICE/OCIO REQUIRES NON-DETAINED TECHNICAL CAPABILITIES (NDTC) WHICH WILL CONSIST OF A PUBLIC FACING WEBSITE AND MOBILE APP ALLOWING END USERS TO ACCESS A SECURE PLATFORM TO PERFORM VARIOUS TASKS.
Who is the contractor on this award?
The obligated recipient is DEV TECHNOLOGY GROUP INC.
Which agency awarded this contract?
Awarding agency: Department of Homeland Security (U.S. Immigration and Customs Enforcement).
What is the total obligated amount?
The obligated amount is $10.7 million.
What is the period of performance?
Start: 2023-07-01. End: 2026-12-31.
What specific tasks will end-users be able to perform on the secure platform, and how will this improve efficiency?
The platform is intended to allow end-users to access secure services and perform various tasks related to immigration processes. While specific tasks are not detailed, the goal is to streamline interactions, reduce manual processing, and provide a more accessible, user-friendly interface, potentially leading to significant operational efficiencies for both the public and ICE.
What are the primary cybersecurity risks associated with this public-facing platform, and what mitigation strategies are in place?
Primary risks include data breaches, unauthorized access, and denial-of-service attacks, given the public-facing nature and sensitive immigration data. Mitigation strategies likely involve robust encryption, multi-factor authentication, regular security audits, penetration testing, and adherence to stringent DHS cybersecurity standards and protocols.
How will the success and effectiveness of the website and mobile app be measured post-launch?
Success will likely be measured through key performance indicators (KPIs) such as user adoption rates, task completion success rates, user satisfaction surveys, system uptime and performance metrics, and reduction in call center volume or in-person inquiries. Regular performance reviews against contract deliverables will also be crucial.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 70CTD023R00000013
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 11480 COMMERCE PARK DR, RESTON, VA, 20191
Business Categories: Asian Pacific American Owned Business, Category Business, Corporate Entity Not Tax Exempt, Minority Owned Business, Not Designated a Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business, Woman Owned Business
Financial Breakdown
Contract Ceiling: $19,433,531
Exercised Options: $10,909,064
Current Obligation: $10,744,762
Actual Outlays: $6,694,966
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: 70CTD022D00000010
IDV Type: IDC
Timeline
Start Date: 2023-07-01
Current End Date: 2026-12-31
Potential End Date: 2027-12-31 00:00:00
Last Modified: 2026-02-04
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