DHS Awards $29.7M ACE Portal Support Services Task Order to Booz Allen Hamilton
Contract Overview
Contract Amount: $29,674,065 ($29.7M)
Contractor: Booz Allen Hamilton Inc
Awarding Agency: Department of Homeland Security
Start Date: 2019-09-27
End Date: 2023-09-26
Contract Duration: 1,460 days
Daily Burn Rate: $20.3K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 2
Pricing Type: TIME AND MATERIALS
Sector: IT
Official Description: ACE PORTAL SUPPORT SERVICES TASK ORDER UNDER CBP'S EBMSS BPA
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20229
Plain-Language Summary
Department of Homeland Security obligated $29.7 million to BOOZ ALLEN HAMILTON INC for work described as: ACE PORTAL SUPPORT SERVICES TASK ORDER UNDER CBP'S EBMSS BPA Key points: 1. Contract awarded to Booz Allen Hamilton for ACE Portal Support Services. 2. The contract falls under the EBMSS BPA, indicating a pre-competed framework. 3. The award value is $29.7 million over a 4-year period. 4. The NAICS code 541511 suggests custom computer programming services. 5. This is a Time and Materials contract type.
Value Assessment
Rating: fair
The contract value of $29.7 million over four years for IT support services appears within a reasonable range for complex government systems. However, without specific performance metrics or comparable task orders under the same BPA, a precise value assessment is difficult.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a competitive bidding process. This method generally promotes price discovery and potentially better pricing for the government.
Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary IT support services.
Public Impact
Ensures continued operation and support for the ACE Portal, critical for trade and border security. Supports U.S. Customs and Border Protection's mission in facilitating legitimate trade. Provides essential IT services to a key government agency. The duration of the contract impacts long-term IT planning and resource allocation.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Time and Materials contract type can lead to cost overruns if not closely managed.
- Lack of specific performance metrics makes value assessment challenging.
- Reliance on a single vendor for critical support services.
Positive Signals
- Awarded under full and open competition.
- Supports a critical government function (ACE Portal).
- Established BPA framework likely streamlines procurement.
Sector Analysis
This contract falls within the IT services sector, specifically custom computer programming. Government spending in this area is substantial, with benchmarks varying widely based on service complexity and duration. The $29.7M over four years is a significant but not unusual award for specialized IT support.
Small Business Impact
The data indicates this contract was not set aside for small businesses and the awardee, Booz Allen Hamilton, is a large business. There is no indication of small business participation in this specific task order.
Oversight & Accountability
The award was made under an existing BPA, suggesting some level of pre-competition and oversight. However, the Time and Materials nature of the contract necessitates diligent oversight to control costs and ensure performance aligns with expectations.
Related Government Programs
- Custom Computer Programming Services
- Department of Homeland Security Contracting
- U.S. Customs and Border Protection Programs
Risk Flags
- Time and Materials contract type.
- Lack of detailed performance metrics in provided data.
- Potential for cost overruns without strict oversight.
- Large business awardee, no explicit small business set-aside.
Tags
custom-computer-programming-services, department-of-homeland-security, dc, bpa-call, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Homeland Security awarded $29.7 million to BOOZ ALLEN HAMILTON INC. ACE PORTAL SUPPORT SERVICES TASK ORDER UNDER CBP'S EBMSS BPA
Who is the contractor on this award?
The obligated recipient is BOOZ ALLEN HAMILTON INC.
Which agency awarded this contract?
Awarding agency: Department of Homeland Security (U.S. Customs and Border Protection).
What is the total obligated amount?
The obligated amount is $29.7 million.
What is the period of performance?
Start: 2019-09-27. End: 2023-09-26.
What specific performance metrics are in place to ensure the value delivered by Booz Allen Hamilton meets or exceeds the $29.7 million investment?
The provided data does not detail specific performance metrics. A thorough review would require access to the contract's Statement of Work (SOW) and any associated Service Level Agreements (SLAs). Without these, it's difficult to definitively assess if the value delivered aligns with the cost. Future analysis should focus on performance reports and user feedback to gauge effectiveness.
What are the potential risks associated with a Time and Materials contract for critical IT support services, and how are they mitigated?
Time and Materials (T&M) contracts carry inherent risks of cost escalation if not meticulously managed, as the government pays for actual labor hours and material costs. Mitigation strategies typically involve strict oversight, defined labor categories with capped rates, clear task definitions, and regular performance reviews. The government must actively monitor hours and expenses to prevent scope creep and ensure efficient resource utilization.
How does the full and open competition for this task order under the EBMSS BPA contribute to overall cost-effectiveness for the government?
Full and open competition generally fosters a more competitive bidding environment, encouraging multiple vendors to offer their best pricing and technical solutions. When conducted under an existing BPA, it leverages pre-vetted vendors, potentially reducing administrative burden. This process aims to ensure the government secures the most advantageous contract terms and pricing for the required ACE Portal support services.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Custom Computer Programming Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › MANAGEMENT SUPPORT SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 2
Pricing Type: TIME AND MATERIALS (Y)
Evaluated Preference: NONE
Contractor Details
Parent Company: Booz Allen Hamilton Holding Corporation
Address: 8283 GREENSBORO DR, MC LEAN, VA, 22102
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $29,674,065
Exercised Options: $29,674,065
Current Obligation: $29,674,065
Actual Outlays: $7,101,476
Subaward Activity
Number of Subawards: 3
Total Subaward Amount: $232,000
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: 70B04C19A00000002
IDV Type: BPA
Timeline
Start Date: 2019-09-27
Current End Date: 2023-09-26
Potential End Date: 2023-09-26 08:43:19
Last Modified: 2025-04-09
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