DHS Awards $12.4M for Ground Transportation Security Guards to ISS Action Inc

Contract Overview

Contract Amount: $12,393,427 ($12.4M)

Contractor: ISS Action Inc

Awarding Agency: Department of Homeland Security

Start Date: 2025-09-08

End Date: 2026-04-03

Contract Duration: 207 days

Daily Burn Rate: $59.9K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: TIME AND MATERIALS

Sector: Other

Official Description: AZ CA GROUND TRANSPORTATION

Place of Performance

Location: JAMAICA, QUEENS County, NEW YORK, 11434

State: New York Government Spending

Plain-Language Summary

Department of Homeland Security obligated $12.4 million to ISS ACTION INC for work described as: AZ CA GROUND TRANSPORTATION Key points: 1. Significant contract value of $12.4 million for security services. 2. ISS Action Inc. secures the award, indicating competitive landscape. 3. Potential risks include service continuity and performance monitoring. 4. Spending falls within the security services sector.

Value Assessment

Rating: good

The award amount of $12.4 million for a 207-day period appears reasonable given the scope of security guard services. Benchmarking against similar contracts for patrol services would provide a more precise assessment.

Cost Per Unit: $59,872 (estimated daily rate)

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, suggesting a robust price discovery process. This method typically leads to more competitive pricing as multiple vendors can bid.

Taxpayer Impact: The competitive bidding process is expected to ensure taxpayer funds are used efficiently for necessary security services.

Public Impact

Ensures border security operations continuity through provision of essential personnel. Supports U.S. Customs and Border Protection's mission at key transportation hubs. Creates employment opportunities within the security services industry.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for cost overruns if scope expands beyond initial estimates.
Reliance on a single vendor for critical security functions.
Performance variability among security personnel.

Positive Signals

Awarded through full and open competition, suggesting competitive pricing.
Clear contract duration and defined service requirements.
Supports a critical government function (border security).

Sector Analysis

This contract falls within the Security Guards and Patrol Services sector, a critical component of national security and public safety. Spending benchmarks for similar services vary widely based on location, personnel qualifications, and service intensity.

Small Business Impact

The data does not indicate whether small businesses were involved as prime contractors or subcontractors in this award. Further analysis would be needed to assess small business participation.

Oversight & Accountability

The Department of Homeland Security, specifically U.S. Customs and Border Protection, is responsible for oversight. Contract performance will likely be monitored through regular reporting and site inspections.

Related Government Programs

Security Guards and Patrol Services
Department of Homeland Security Contracting
U.S. Customs and Border Protection Programs

Risk Flags

Potential for scope creep leading to cost increases.
Dependence on a single contractor for essential security services.
Ensuring consistent quality and reliability of security personnel.
Geographic concentration of services (New York) may limit broader applicability.

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $12.4 million to ISS ACTION INC. AZ CA GROUND TRANSPORTATION

Who is the contractor on this award?

The obligated recipient is ISS ACTION INC.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Customs and Border Protection).

What is the total obligated amount?

The obligated amount is $12.4 million.

What is the period of performance?

Start: 2025-09-08. End: 2026-04-03.

What is the projected cost per guard per hour, and how does it compare to industry averages?

The provided data does not allow for a precise per-guard-per-hour calculation without knowing the number of guards and hours worked. However, the estimated daily rate of $59,872 suggests a significant operational cost. A detailed breakdown would be needed to compare this against industry averages for similar security services, considering factors like experience, certifications, and geographic location.

What are the key performance indicators (KPIs) for this contract, and how will performance be measured?

The contract details do not specify the key performance indicators (KPIs) or the exact measurement methods. Typically, for security guard services, KPIs would include response times, incident reporting accuracy, adherence to post orders, and personnel punctuality. U.S. Customs and Border Protection would likely have a quality assurance surveillance plan (QASP) to monitor these metrics.

Are there any contingency plans in place if ISS Action Inc. fails to meet its contractual obligations?

While not explicitly stated in the provided data, government contracts typically include clauses for remedies in case of contractor default or failure to perform. These can range from requiring corrective action plans to termination for default, potentially leading to the award of a new contract to another vendor.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Investigation and Security Services › Security Guards and Patrol Services

Product/Service Code: TRANSPORT, TRAVEL, RELOCATION › OTHER TRANSPORT, TRAVEL, RELOCAT SV

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 70B03C25Q00000362

Offers Received: 1

Pricing Type: TIME AND MATERIALS (Y)

Evaluated Preference: NONE

Contractor Details

Address: 204 E MCKENZIE ST, PUNTA GORDA, FL, 33950

Business Categories: Category Business, Corporate Entity Not Tax Exempt, DoT Certified Disadvantaged Business Enterprise, Not Designated a Small Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business

Financial Breakdown

Contract Ceiling: $14,042,326

Exercised Options: $12,393,427

Current Obligation: $12,393,427

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: GS07F072GA

IDV Type: FSS

Timeline