DHS Awards $412M Medical Services Contract to Loyal Source Government Services LLC

Contract Overview

Contract Amount: $412,314,286 ($412.3M)

Contractor: Loyal Source Government Services LLC

Awarding Agency: Department of Homeland Security

Start Date: 2023-11-30

End Date: 2025-09-27

Contract Duration: 667 days

Daily Burn Rate: $618.2K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: TIME AND MATERIALS

Sector: Healthcare

Official Description: MEDICAL SERVICES

Place of Performance

Location: ORLANDO, ORANGE County, FLORIDA, 32826

State: Florida Government Spending

Plain-Language Summary

Department of Homeland Security obligated $412.3 million to LOYAL SOURCE GOVERNMENT SERVICES LLC for work described as: MEDICAL SERVICES Key points: 1. Significant contract value of $412.3M for medical services. 2. Loyal Source Government Services LLC is the sole awardee. 3. Contract duration extends to September 2025. 4. Services fall under Temporary Help Services (NAICS 561320).

Value Assessment

Rating: fair

The contract is a Time and Materials type, which can lead to cost overruns if not managed carefully. The award amount is substantial, and without further data on the specific services and rates, a precise value assessment is difficult.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, suggesting a competitive bidding process. However, it is a single delivery order, and the specific competition details for this order are not provided, impacting price discovery assessment.

Taxpayer Impact: The full and open competition aims for taxpayer value, but the Time and Materials pricing structure requires diligent oversight to ensure costs remain reasonable.

Public Impact

Ensures critical medical services for U.S. Customs and Border Protection operations. Supports border security and law enforcement by providing necessary medical personnel. Potential impact on the availability of temporary medical staffing in the region.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Positive Signals

Sector Analysis

The healthcare sector, particularly government contracting for medical services, is a significant market. This contract falls within the broader temporary staffing services industry, which is competitive but requires specialized knowledge for government requirements.

Small Business Impact

The data indicates that small business participation was not a factor in this award (sb: false). This suggests that larger businesses were either more competitive or that the specific requirements did not lend themselves to small business set-asides.

Oversight & Accountability

The contract's Time and Materials nature necessitates robust oversight from the Department of Homeland Security to monitor labor hours, rates, and material costs, ensuring adherence to the contract's ceiling and preventing unnecessary expenditures.

Related Government Programs

Risk Flags

Tags

temporary-help-services, department-of-homeland-security, fl, delivery-order, 100m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $412.3 million to LOYAL SOURCE GOVERNMENT SERVICES LLC. MEDICAL SERVICES

Who is the contractor on this award?

The obligated recipient is LOYAL SOURCE GOVERNMENT SERVICES LLC.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Customs and Border Protection).

What is the total obligated amount?

The obligated amount is $412.3 million.

What is the period of performance?

Start: 2023-11-30. End: 2025-09-27.

What specific medical services are being provided under this contract, and how do the proposed rates compare to market benchmarks for similar temporary medical staffing?

The provided data does not specify the exact medical services. However, given the NAICS code 561320 (Temporary Help Services), it likely includes providing nurses, medical technicians, or other healthcare professionals on a temporary basis. A comparison of rates would require access to the bid proposals and market data for similar government contracts or commercial staffing agencies specializing in healthcare.

What is the risk associated with the Time and Materials pricing structure, and what controls are in place to mitigate potential cost overruns?

The primary risk of Time and Materials (T&M) contracts is that costs are not fixed, allowing them to increase as labor hours and material costs rise. Mitigation strategies typically include a contract ceiling, detailed reporting requirements for hours and expenses, and vigilant government oversight to ensure all charges are reasonable, allocable, and necessary for contract performance.

How effective is the full and open competition process in ensuring the best value for taxpayers when awarding a large Time and Materials contract?

Full and open competition is designed to maximize value by encouraging multiple bidders to offer competitive pricing. However, the effectiveness for T&M contracts hinges on the clarity of the statement of work and the government's ability to negotiate fair rates and diligently manage the contract to prevent cost creep. Without strong oversight, even a competitively awarded T&M contract can become less cost-effective over time.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation ServicesEmployment ServicesTemporary Help Services

Product/Service Code: MEDICAL SERVICESNURSING, NURSING HOME, EVAL/SCREEN

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 70B03C24Q00000019

Offers Received: 1

Pricing Type: TIME AND MATERIALS (Y)

Evaluated Preference: NONE

Contractor Details

Address: 12612 CHALLENGER PKWY STE 365, ORLANDO, FL, 32826

Business Categories: Category Business, Limited Liability Corporation, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $416,590,131

Exercised Options: $412,314,286

Current Obligation: $412,314,286

Actual Outlays: $352,724,148

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: 36F79722D0185

IDV Type: FSS

Timeline

Start Date: 2023-11-30

Current End Date: 2025-09-27

Potential End Date: 2025-09-27 13:38:48

Last Modified: 2025-09-29

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