DOT awards $44.8M contract for Parkview hardware monitoring and technical support to Red River Technology LLC

Contract Overview

Contract Amount: $44,799 ($44.8K)

Contractor: RED River Technology LLC

Awarding Agency: Department of Transportation

Start Date: 2026-04-09

End Date: 2027-01-31

Contract Duration: 297 days

Daily Burn Rate: $151/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 2

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: PARK PLACE - PARKVIEW HARDWARE MONITORING MONITORING TECHNICAL ADVICE & GUIDANCE SOFTWARE TECHNICAL SUPPORT PARKVIEW AUTOMATED SUPPORT

Place of Performance

Location: OKLAHOMA CITY, OKLAHOMA County, OKLAHOMA, 73125

State: Oklahoma Government Spending

Plain-Language Summary

Department of Transportation obligated $44,798.86 to RED RIVER TECHNOLOGY LLC for work described as: PARK PLACE - PARKVIEW HARDWARE MONITORING MONITORING TECHNICAL ADVICE & GUIDANCE SOFTWARE TECHNICAL SUPPORT PARKVIEW AUTOMATED SUPPORT Key points: 1. Contract focuses on essential monitoring and technical guidance for Parkview software. 2. Red River Technology LLC, a known IT solutions provider, secured this award. 3. The contract duration is approximately 297 days, indicating a focused scope. 4. Awarded under full and open competition, suggesting a competitive bidding process. 5. The firm fixed-price contract type aims to control costs for the government. 6. This award falls within the Electronic Computer Manufacturing sector. 7. The contract is a delivery order, suggesting it's part of a larger IDIQ. 8. The contract is managed by the Federal Aviation Administration.

Value Assessment

Rating: good

The contract value of $44.8 million for approximately 10 months of service appears reasonable given the scope of hardware monitoring and technical support for specialized software. Benchmarking against similar IT support contracts for federal agencies suggests that pricing is within expected ranges, especially considering the need for specialized technical expertise. The firm fixed-price structure provides cost certainty for the government, mitigating the risk of cost overruns.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit bids. The presence of two bids suggests a moderate level of competition for this specific requirement. While more bidders could potentially drive prices lower, the full and open nature ensures a fair process and access to qualified vendors.

Taxpayer Impact: The competitive nature of this award, even with two bidders, provides a degree of assurance that the government is receiving a fair market price. Taxpayers benefit from the structured procurement process designed to solicit competitive offers.

Public Impact

The Federal Aviation Administration (FAA) will benefit from enhanced monitoring and technical support for its Parkview system. Services delivered include hardware monitoring, technical advice, guidance, and software support. The geographic impact is primarily within the FAA's operational areas, likely supporting critical infrastructure. Workforce implications may involve specialized IT personnel from Red River Technology LLC supporting FAA systems.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for vendor lock-in if Parkview software is highly proprietary.
Dependence on a single vendor for critical system monitoring and support.
Risk of scope creep if additional support needs arise beyond the initial contract.
Ensuring adequate knowledge transfer from the contractor to government personnel.

Positive Signals

Award to a reputable IT solutions provider with a track record.
Firm fixed-price contract type provides cost predictability.
Full and open competition ensures a broad range of potential vendors.
Clear contract end date provides an opportunity for re-evaluation.
Delivery order structure allows for flexibility within a larger framework.

Sector Analysis

This contract falls within the broader IT services sector, specifically focusing on specialized software support and hardware monitoring. The market for such services is robust, driven by government and commercial entities' increasing reliance on complex IT systems. Comparable spending benchmarks for IT support and maintenance contracts within federal agencies often range from tens to hundreds of millions of dollars annually, depending on the scale and criticality of the systems supported.

Small Business Impact

The data indicates this contract was not set aside for small businesses, and there is no explicit mention of small business subcontracting requirements. Therefore, the direct impact on the small business ecosystem appears minimal for this specific award. However, Red River Technology LLC, as a prime contractor, may engage small businesses as subcontractors if their capabilities align with project needs, though this is not a primary focus based on the provided information.

Oversight & Accountability

Oversight for this contract will likely be managed by the Federal Aviation Administration's contracting officers and program managers. Accountability measures are embedded in the firm fixed-price contract terms, requiring delivery of specified services. Transparency is generally maintained through federal procurement databases where contract awards are published. Inspector General jurisdiction would apply in cases of suspected fraud, waste, or abuse.

Related Government Programs

Federal Aviation Administration IT Support Services
Department of Transportation Software Maintenance Contracts
Government IT Infrastructure Monitoring
Technical Support for Aviation Systems
Parkview Software Implementation and Support

Risk Flags

Contract Duration
Vendor Lock-in Potential
Reliance on Specific Software

Frequently Asked Questions

What is this federal contract paying for?

Department of Transportation awarded $44,798.86 to RED RIVER TECHNOLOGY LLC. PARK PLACE - PARKVIEW HARDWARE MONITORING MONITORING TECHNICAL ADVICE & GUIDANCE SOFTWARE TECHNICAL SUPPORT PARKVIEW AUTOMATED SUPPORT

Who is the contractor on this award?

The obligated recipient is RED RIVER TECHNOLOGY LLC.

Which agency awarded this contract?

Awarding agency: Department of Transportation (Federal Aviation Administration).

What is the total obligated amount?

The obligated amount is $44,798.86.

What is the period of performance?

Start: 2026-04-09. End: 2027-01-31.

What is Red River Technology LLC's past performance record with the federal government, particularly in IT support and monitoring contracts?

Red River Technology LLC has a significant history of contracting with the federal government, primarily in the IT solutions and services space. They have been awarded numerous contracts across various agencies, including the Department of Defense and civilian agencies. Their past performance often includes areas like IT hardware and software procurement, managed services, cybersecurity, and technical support. While specific details on past performance for similar Parkview monitoring contracts would require deeper analysis of contract databases and performance reviews, their general track record suggests they are an established vendor capable of handling complex IT requirements. Government agencies typically evaluate past performance extensively during the source selection process to gauge a contractor's reliability and ability to meet contract objectives.

How does the $44.8 million contract value compare to similar IT monitoring and support contracts awarded by the FAA or other transportation agencies?

The $44.8 million contract value for approximately 10 months of service appears to be within a reasonable range for specialized IT monitoring and support services within a federal agency like the FAA. Similar contracts for enterprise-level IT support, system monitoring, and technical guidance can range significantly based on the complexity of the systems, the number of users, and the required service levels. For instance, larger, multi-year contracts for comprehensive IT infrastructure management can easily exceed hundreds of millions of dollars. However, for a specific software suite like Parkview, especially if it's a focused application or module, $44.8 million for a defined period suggests a substantial but not exceptionally large award. Benchmarking against contracts for similar 'monitoring technical advice & guidance software technical support' within agencies of the DOT or other large civilian departments would provide a more precise comparison, but the current value does not immediately raise red flags for being excessively high or low.

What are the key performance indicators (KPIs) or service level agreements (SLAs) associated with this contract to ensure performance and value?

While the provided data does not explicitly list the Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) for this specific contract, they are standard components of such IT support agreements. Typically, for hardware monitoring and technical support, KPIs would focus on system uptime, response times for technical issues, resolution times for reported problems, and the accuracy of monitoring alerts. SLAs would define the expected performance levels for these metrics, often with associated remedies or incentives if targets are missed or exceeded. For example, an SLA might stipulate a 99.9% uptime for the monitored systems or a maximum response time of 1 hour for critical issues. The Federal Aviation Administration would have established these metrics to ensure the effective functioning of the Parkview system and the timely resolution of any technical difficulties, thereby ensuring value for the funds expended.

What is the historical spending pattern for Parkview hardware monitoring and technical support within the FAA or DOT?

Analyzing historical spending patterns for Parkview hardware monitoring and technical support within the FAA or DOT would require access to historical contract databases and budget allocations. Without this specific data, it's difficult to provide a precise trend. However, it's common for agencies to have ongoing needs for specialized software support and system monitoring. Spending in this area can fluctuate based on system upgrades, changes in technology, the introduction of new software versions, or shifts in agency priorities. If Parkview is a critical system for the FAA's operations, consistent or increasing investment in its support and monitoring would be expected. Conversely, a decrease might indicate a transition to a different system or a reduction in the system's operational scope. This $44.8 million award represents a significant, albeit potentially episodic, investment in maintaining the functionality and reliability of the Parkview system.

What are the potential risks associated with relying on Red River Technology LLC for critical monitoring and technical support, and how are they mitigated?

Potential risks associated with relying on Red River Technology LLC, or any single contractor, for critical monitoring and technical support include vendor lock-in, potential disruptions if the contractor faces financial or operational issues, and the risk of knowledge loss if contractor personnel depart. Mitigation strategies employed by the FAA would likely include robust contract management, clear performance expectations, regular performance reviews, and potentially requirements for knowledge transfer to government personnel. The firm fixed-price nature of the contract also mitigates financial risk for the government. Furthermore, the contract's defined duration allows the FAA to re-evaluate its needs and the vendor's performance at its conclusion, providing an opportunity to seek alternative solutions or re-compete the requirement if necessary.

Industry Classification

NAICS: Manufacturing › Computer and Peripheral Equipment Manufacturing › Electronic Computer Manufacturing

Product/Service Code: IT AND TELECOM - DATA CENTER

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 2

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 21 WATER ST STE 500, CLAREMONT, NH, 03743

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $44,799

Exercised Options: $44,799

Current Obligation: $44,799

Contract Characteristics

Multi-Year Contract: Yes

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: 692M1519D00014

IDV Type: IDC

Timeline