DOT's FAA awards $2.48M contract to Ernst & Young for Aviation Noise Complaint Modernization
Contract Overview
Contract Amount: $2,480,064 ($2.5M)
Contractor: Ernst & Young LLP
Awarding Agency: Department of Transportation
Start Date: 2026-04-06
End Date: 2027-02-06
Contract Duration: 306 days
Daily Burn Rate: $8.1K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: FIRM FIXED PRICE
Sector: Other
Official Description: TASK ORDER 693KA9-26-F-00014 IS PLACED AGAINST IDIQ CONTRACT 693KA9-19-D-00004 TO SUPPORT THE AVIATION NOISE COMPLAINT INQUIRY RESPONSE (ANCIR) MODERNIZATION IMPLEMENTATION.
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20591
Plain-Language Summary
Department of Transportation obligated $2.5 million to ERNST & YOUNG LLP for work described as: TASK ORDER 693KA9-26-F-00014 IS PLACED AGAINST IDIQ CONTRACT 693KA9-19-D-00004 TO SUPPORT THE AVIATION NOISE COMPLAINT INQUIRY RESPONSE (ANCIR) MODERNIZATION IMPLEMENTATION. Key points: 1. Contract supports modernization of aviation noise complaint inquiry response. 2. Ernst & Young, a large firm, is the awardee. 3. The contract is for Administrative Management and General Management Consulting Services. 4. It's a firm-fixed-price contract with a duration of 306 days.
Value Assessment
Rating: good
The contract value of $2.48 million for a 306-day period appears reasonable for specialized consulting services. Benchmarking against similar IT modernization or administrative consulting contracts would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a robust price discovery process. This method allows multiple vendors to bid, potentially driving down costs and ensuring the government receives competitive pricing.
Taxpayer Impact: Full and open competition generally leads to better value for taxpayers by fostering a competitive bidding environment.
Public Impact
Modernization of the aviation noise complaint system could improve public engagement and response times. Improved data management from the system may lead to better insights into noise pollution issues. The project's success relies on effective implementation and integration with existing FAA systems.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for scope creep in modernization projects.
- Dependence on a single large contractor for critical system implementation.
Positive Signals
- Clear objective for modernization.
- Firm-fixed-price contract can control costs.
- Awarded under full and open competition.
Sector Analysis
This contract falls under administrative management and general management consulting services, a common area for federal spending. Benchmarks for similar consulting services vary widely based on scope and duration, but this award seems within a typical range for a project of this nature.
Small Business Impact
The awardee, Ernst & Young LLP, is a large business. There is no indication of small business participation in this specific task order, which is common for large, complex consulting engagements.
Oversight & Accountability
The contract is a delivery order against an IDIQ, suggesting it has likely undergone initial vetting. Further oversight will be needed to ensure the modernization project stays on schedule and within budget.
Related Government Programs
- Administrative Management and General Management Consulting Services
- Department of Transportation Contracting
- Federal Aviation Administration Programs
Risk Flags
- Potential for cost overruns if scope expands.
- Risk of vendor lock-in with a large consulting firm.
- Effectiveness depends heavily on user adoption and training.
- Integration challenges with existing legacy systems.
Tags
administrative-management-and-general-ma, department-of-transportation, dc, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Transportation awarded $2.5 million to ERNST & YOUNG LLP. TASK ORDER 693KA9-26-F-00014 IS PLACED AGAINST IDIQ CONTRACT 693KA9-19-D-00004 TO SUPPORT THE AVIATION NOISE COMPLAINT INQUIRY RESPONSE (ANCIR) MODERNIZATION IMPLEMENTATION.
Who is the contractor on this award?
The obligated recipient is ERNST & YOUNG LLP.
Which agency awarded this contract?
Awarding agency: Department of Transportation (Federal Aviation Administration).
What is the total obligated amount?
The obligated amount is $2.5 million.
What is the period of performance?
Start: 2026-04-06. End: 2027-02-06.
What specific metrics will be used to measure the success of the ANCIR modernization implementation?
Success metrics should focus on tangible improvements such as reduced complaint resolution times, increased public satisfaction with response quality, enhanced data accuracy for noise analysis, and successful integration with existing FAA IT infrastructure. Quantifiable targets for each metric should be established and tracked throughout the project lifecycle.
What are the primary risks associated with implementing a new inquiry response system for aviation noise complaints?
Key risks include potential technical challenges during system integration, user adoption issues among FAA staff, data migration complexities, and the possibility of the system not fully meeting the diverse needs of the public reporting complaints. Inadequate change management and insufficient training could also hinder effectiveness.
How will the modernized system improve the FAA's ability to address aviation noise concerns effectively?
The modernization is expected to streamline the complaint intake and processing workflow, enabling faster and more consistent responses. Improved data analytics capabilities will allow the FAA to better identify trends, pinpoint sources of noise, and inform policy decisions, ultimately leading to more targeted and effective noise mitigation strategies.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Management, Scientific, and Technical Consulting Services › Administrative Management and General Management Consulting Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › MANAGEMENT SUPPORT SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 1101 NEW YORK AVENUE, NW, WASHINGTON, DC, 20005
Business Categories: Category Business, Not Designated a Small Business, Partnership or Limited Liability Partnership, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $2,480,064
Exercised Options: $2,480,064
Current Obligation: $2,480,064
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Cost or Pricing Data: YES
Parent Contract
Parent Award PIID: 693KA919D00004
IDV Type: IDC
Timeline
Start Date: 2026-04-06
Current End Date: 2027-02-06
Potential End Date: 2027-02-06 00:00:00
Last Modified: 2026-04-06
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