GSA Awards $3.18M BPA Call to Censeo Consulting for E-Gov Travel PMO Support
Contract Overview
Contract Amount: $3,178,472 ($3.2M)
Contractor: Censeo Consulting Group, Inc.
Awarding Agency: General Services Administration
Start Date: 2024-12-19
End Date: 2026-01-28
Contract Duration: 405 days
Daily Burn Rate: $7.8K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: FIRM FIXED PRICE
Sector: Other
Official Description: E-GOV TRAVEL SERVICE (ETS) SHARED SERVICE PMO SUPPORT FOR CUSTOMER ENGAGEMENT AND SUPPORT SERVICES. BPA CALL 1.
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20405
Plain-Language Summary
General Services Administration obligated $3.2 million to CENSEO CONSULTING GROUP, INC. for work described as: E-GOV TRAVEL SERVICE (ETS) SHARED SERVICE PMO SUPPORT FOR CUSTOMER ENGAGEMENT AND SUPPORT SERVICES. BPA CALL 1. Key points: 1. Contract awarded to Censeo Consulting Group, Inc. for administrative management consulting. 2. The contract is a BPA Call under a Full and Open Competition. 3. Spending is concentrated in the Administrative Management and General Management Consulting Services sector. 4. The contract duration is 405 days, ending January 28, 2026.
Value Assessment
Rating: good
The contract value of $3.18M for 405 days appears reasonable for specialized PMO support services. Benchmarking against similar consulting contracts for federal agencies would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under a BPA Call, indicating it likely leveraged a pre-existing Full and Open Competition vehicle. This method generally promotes price discovery and competition among qualified vendors.
Taxpayer Impact: The use of a shared service BPA call suggests an effort to standardize and potentially reduce costs for travel management support across the government.
Public Impact
Enhances efficiency of the E-Gov Travel Service (ETS) through dedicated PMO support. Aims to improve customer engagement and support for federal travel systems. Supports the modernization and effective operation of government travel platforms.
Waste & Efficiency Indicators
Waste Risk Score: 78 / 10
Warning Flags
- Potential for scope creep in PMO support services.
- Dependence on a single BPA call for critical support functions.
Positive Signals
- Leverages existing shared service BPA for efficiency.
- Clear contract end date provides a defined period for support.
- Firm Fixed Price contract type offers cost certainty.
Sector Analysis
The contract falls within the Administrative Management and General Management Consulting Services sector (NAICS 541611). Spending in this sector often supports agency operations, process improvement, and program management.
Small Business Impact
The data indicates this contract was not awarded to a small business. Further analysis would be needed to determine if small business participation was sought or achieved through subcontracting.
Oversight & Accountability
The contract is managed by the General Services Administration (GSA) Federal Acquisition Service, which typically has robust oversight mechanisms for shared services and BPA management.
Related Government Programs
- Administrative Management and General Management Consulting Services
- General Services Administration Contracting
- Federal Acquisition Service Programs
Risk Flags
- Contract duration is relatively short (405 days).
- No small business participation indicated.
- Potential for increased demand beyond initial scope.
- Reliance on a single vendor for critical support.
Tags
administrative-management-and-general-ma, general-services-administration, dc, bpa-call, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
General Services Administration awarded $3.2 million to CENSEO CONSULTING GROUP, INC.. E-GOV TRAVEL SERVICE (ETS) SHARED SERVICE PMO SUPPORT FOR CUSTOMER ENGAGEMENT AND SUPPORT SERVICES. BPA CALL 1.
Who is the contractor on this award?
The obligated recipient is CENSEO CONSULTING GROUP, INC..
Which agency awarded this contract?
Awarding agency: General Services Administration (Federal Acquisition Service).
What is the total obligated amount?
The obligated amount is $3.2 million.
What is the period of performance?
Start: 2024-12-19. End: 2026-01-28.
What specific metrics will be used to measure the success of customer engagement and support services provided under this BPA call?
The success of customer engagement and support services will likely be measured through key performance indicators (KPIs) such as customer satisfaction scores, response times to inquiries, resolution rates for issues, and adoption rates of travel system features. The PMO support is expected to directly impact user experience and the overall effectiveness of the E-Gov Travel Service.
What is the risk of vendor lock-in or over-reliance on Censeo Consulting Group for critical PMO functions beyond the current contract duration?
The risk of vendor lock-in exists if the agency becomes heavily reliant on Censeo's specific processes and personnel. However, the use of a BPA call under a broader, full-and-open competition vehicle mitigates this risk by allowing for future competition. The agency should plan for knowledge transfer and consider alternative support models as the contract nears its end.
How does the pricing of this BPA call compare to industry benchmarks for similar PMO support services, and does it represent good value for taxpayer money?
Without specific benchmark data for comparable federal PMO support contracts, a definitive value assessment is difficult. However, the firm fixed-price structure provides cost certainty. GSA's procurement processes generally aim for competitive pricing, suggesting this award likely represents fair market value, though a detailed cost-benefit analysis would confirm optimal taxpayer value.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Management, Scientific, and Technical Consulting Services › Administrative Management and General Management Consulting Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 47QMCB25Q0002
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 1776 I ST NW STE 850, WASHINGTON, DC, 20006
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $3,481,533
Exercised Options: $3,178,472
Current Obligation: $3,178,472
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: 47QMCB25A0001
IDV Type: BPA
Timeline
Start Date: 2024-12-19
Current End Date: 2026-01-28
Potential End Date: 2026-01-28 00:00:00
Last Modified: 2026-01-28
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