GSA awards $869K for Granicus subscription services to Redhawk IT Solutions, LLC

Contract Overview

Contract Amount: $86,893 ($86.9K)

Contractor: Redhawk IT Solutions, LLC

Awarding Agency: General Services Administration

Start Date: 2025-03-13

End Date: 2026-03-12

Contract Duration: 364 days

Daily Burn Rate: $239/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 3

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: GRANICUS SUBSCRIPTION SERVICES

Place of Performance

Location: WOODBRIDGE, PRINCE WILLIAM County, VIRGINIA, 22192

State: Virginia Government Spending

Plain-Language Summary

General Services Administration obligated $86,893.2 to REDHAWK IT SOLUTIONS, LLC for work described as: GRANICUS SUBSCRIPTION SERVICES Key points: 1. Contract value appears reasonable for a one-year subscription to specialized software. 2. Full and open competition was utilized, suggesting a competitive bidding process. 3. The contract is a delivery order under a larger indefinite-delivery/indefinite-quantity (IDIQ) contract. 4. Performance period is one year, indicating a need for ongoing services. 5. The North American Industry Classification System (NAICS) code 541519 covers 'Other Computer Related Services'. 6. The contract type is Firm Fixed Price, which shifts risk to the contractor. 7. This award is a delivery order, not a new contract, implying it was competed previously or is part of an existing framework.

Value Assessment

Rating: good

The award amount of $868,932.00 for a one-year subscription to Granicus services appears to be within a reasonable range for government software procurement. Without specific details on the Granicus modules and user count, a direct per-unit cost comparison is difficult. However, the firm-fixed-price structure suggests that the government has locked in costs for the defined scope of work, which is a positive indicator for value.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under 'Full and Open Competition After Exclusion of Sources'. This indicates that the solicitation was made available to all responsible sources, and any restrictions were justified. The presence of 3 bidders suggests a moderate level of competition for this specific delivery order.

Taxpayer Impact: Full and open competition generally leads to better price discovery and potentially lower costs for taxpayers compared to sole-source or limited competition scenarios.

Public Impact

The Granicus platform likely supports government communication and citizen engagement efforts. Federal agencies utilizing Granicus benefit from tools for managing digital services and public information. The services delivered are expected to enhance the efficiency of government operations and public outreach. The geographic impact is likely nationwide, as GSA serves federal agencies across the US.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for vendor lock-in if Granicus is a proprietary system with limited interoperability.
Reliance on a single vendor for critical communication and digital services could pose a risk.
The 'after exclusion of sources' phrasing in the competition type warrants further investigation into any prior exclusions.

Positive Signals

Firm Fixed Price contract type provides cost certainty.
Full and open competition suggests a robust bidding process.
Delivery order under an existing IDIQ may indicate streamlined procurement and established vendor relationships.

Sector Analysis

The contract falls within the broader Information Technology (IT) sector, specifically focusing on software and cloud-based services for government operations. The market for government IT solutions is substantial, with agencies constantly seeking tools to improve citizen engagement, data management, and operational efficiency. Granicus is a known provider in this space, often competing with other platforms offering similar digital communication and constituent management capabilities.

Small Business Impact

This contract does not indicate any specific small business set-aside. The fact that it was competed under full and open competition suggests that large and small businesses were eligible to bid. Further analysis of subcontracting plans would be needed to determine the direct impact on the small business ecosystem.

Oversight & Accountability

As a delivery order under a GSA Federal Acquisition Service (FAS) contract, oversight is likely managed through GSA's established procurement and contract management processes. Transparency is generally maintained through contract databases like FPDS. Inspector General jurisdiction would typically fall under the agency utilizing the Granicus services, or GSA's IG for procurement integrity.

Related Government Programs

Government Communication Platforms
Citizen Engagement Software
Digital Services Procurement
Cloud-Based Government Solutions
GSA Schedule Contracts

Risk Flags

Competition Type Nuance: 'Full and Open Competition After Exclusion of Sources' requires careful review to ensure no undue restrictions were placed.
Vendor Performance History: Lack of detailed performance data for REDHAWK IT SOLUTIONS, LLC requires further due diligence.
Scope Definition: Specific Granicus modules and service levels are not detailed, impacting value assessment.

Frequently Asked Questions

What is this federal contract paying for?

General Services Administration awarded $86,893.2 to REDHAWK IT SOLUTIONS, LLC. GRANICUS SUBSCRIPTION SERVICES

Who is the contractor on this award?

The obligated recipient is REDHAWK IT SOLUTIONS, LLC.

Which agency awarded this contract?

Awarding agency: General Services Administration (Federal Acquisition Service).

What is the total obligated amount?

The obligated amount is $86,893.2.

What is the period of performance?

Start: 2025-03-13. End: 2026-03-12.

What specific Granicus modules or services are included in this $868,932.00 award, and what is the expected user base or scope of deployment?

The provided data does not specify the exact Granicus modules or services included in this $868,932.00 delivery order. Granicus offers a suite of products for government communication, including websites, email marketing, social media management, and citizen request tracking. The scope of deployment, such as the number of users, agencies, or specific functionalities activated, is also not detailed. To fully assess the value, understanding the specific deliverables and the scale of their intended use is crucial. For instance, a comprehensive citizen relationship management system for a large agency would justify a higher cost than a basic website hosting service for a small department.

How does the per-user or per-module cost of this Granicus subscription compare to similar government contracts or commercial offerings?

Benchmarking the per-unit cost for this Granicus subscription is challenging without knowing the specific modules and user counts. However, Granicus is a recognized provider in the government technology space. Typical government IT service contracts, especially for specialized software, can range significantly. If this contract covers a broad suite of Granicus services for a large number of users, the $868,932.00 annual cost might be competitive. Conversely, if it's for a limited set of features or a small user base, it could be on the higher side. A detailed comparison would require access to pricing data for comparable Granicus deployments or similar software solutions procured by other federal agencies.

What is the track record of REDHAWK IT SOLUTIONS, LLC in delivering similar IT services to the federal government?

REDHAWK IT SOLUTIONS, LLC is listed as the contractor for this award. Information regarding their specific track record with Granicus subscription services or similar IT solutions for the federal government is not detailed in the provided data. A thorough assessment would involve reviewing their past performance on federal contracts, including client feedback, successful project completions, and any history of contract modifications or disputes. Their experience with GSA schedules and IT service delivery would be key indicators of their capability to fulfill this contract effectively.

What is the historical spending pattern for Granicus subscription services by the General Services Administration (GSA) or other federal agencies?

The provided data focuses on a single delivery order and does not offer historical spending patterns for Granicus services by GSA or other agencies. To understand historical trends, one would need to analyze procurement data over several fiscal years. This would involve searching for all contracts awarded for Granicus products or similar government communication platforms. Examining past spending levels can reveal whether the current award represents an increase, decrease, or stable investment in these types of services, and identify which agencies are the primary users.

What are the potential risks associated with relying on a single vendor like Granicus for critical government communication functions?

Relying on a single vendor like Granicus for critical government communication functions presents several potential risks. Vendor lock-in is a primary concern, where switching to another provider becomes technically difficult and costly due to proprietary systems or data integration challenges. Dependence on one vendor can also limit negotiation leverage for future renewals, potentially leading to price increases. Furthermore, service disruptions, security vulnerabilities, or the vendor's financial instability could directly impact the government's ability to communicate with the public and conduct essential operations. Ensuring robust service level agreements (SLAs) and contingency plans is vital to mitigate these risks.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: RFQ-HUG-OM-25-0004

Offers Received: 3

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 2689 MAPLE RIDGE DR, WOODBRIDGE, VA, 22192

Business Categories: 8(a) Program Participant, Category Business, DoT Certified Disadvantaged Business Enterprise, Limited Liability Corporation, Minority Owned Business, Other Minority Owned Business, Partnership or Limited Liability Partnership, Self-Certified Small Disadvantaged Business, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $336,407

Exercised Options: $86,893

Current Obligation: $86,893

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: NNG15SD38B

IDV Type: GWAC

Timeline