GSA Awards $33.8M for OPM Identity Protection Services to Identity Theft Guard Solutions, Inc

Contract Overview

Contract Amount: $33,827,869 ($33.8M)

Contractor: Identity Theft Guard Solutions, Inc.

Awarding Agency: General Services Administration

Start Date: 2025-07-01

End Date: 2026-09-30

Contract Duration: 456 days

Daily Burn Rate: $74.2K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 2

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: ADMINISTRATIVE CONTINUANCE OF OPM TO 24322624F0016 - CREDIT MONITORING AND IDENTITY PROTECTION.

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20006

State: District of Columbia Government Spending

Plain-Language Summary

General Services Administration obligated $33.8 million to IDENTITY THEFT GUARD SOLUTIONS, INC. for work described as: ADMINISTRATIVE CONTINUANCE OF OPM TO 24322624F0016 - CREDIT MONITORING AND IDENTITY PROTECTION. Key points: 1. The contract focuses on credit monitoring and identity protection services for OPM. 2. Identity Theft Guard Solutions, Inc. is the sole awardee. 3. The contract duration is 456 days. 4. The award was made under full and open competition. 5. The total value is $33.8 million.

Value Assessment

Rating: fair

The per-unit cost benchmark is not readily available for this specific service. The total contract value of $33.8 million for 456 days suggests a significant investment in identity protection services.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, indicating that multiple vendors had the opportunity to bid. This method generally promotes price discovery and competitive pricing.

Taxpayer Impact: Taxpayers are funding essential identity protection services for OPM personnel, aiming to safeguard sensitive information and prevent potential fraud.

Public Impact

Ensures OPM employees have access to credit monitoring and identity protection. Aims to mitigate risks associated with data breaches and identity theft. Supports federal efforts to protect personal information of government employees. The contract value represents a substantial allocation for these security services.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific per-unit cost benchmark.
Limited detail on the scope of services provided.
Potential for cost overruns if not managed effectively.

Positive Signals

Awarded under full and open competition.
Addresses a critical need for identity protection.
Clear contract duration and delivery dates.

Sector Analysis

This contract falls within the administrative and support services sector, specifically focusing on credit bureaus and identity protection. Spending in this area is often driven by regulatory requirements and the need to protect sensitive personal data.

Small Business Impact

There is no indication that small businesses were involved in this specific award, as it was awarded to a single entity. Future opportunities may exist for small businesses in subcontracting roles or similar service contracts.

Oversight & Accountability

The General Services Administration (GSA) managed this award through its Federal Acquisition Service. Oversight would involve monitoring contract performance, ensuring adherence to terms, and verifying the delivery of services.

Related Government Programs

Credit Bureaus
General Services Administration Contracting
Federal Acquisition Service Programs

Risk Flags

Lack of detailed service scope.
No specific performance metrics provided.
Potential for vendor lock-in if not managed.
Reliance on a single vendor for critical services.

Frequently Asked Questions

What is this federal contract paying for?

General Services Administration awarded $33.8 million to IDENTITY THEFT GUARD SOLUTIONS, INC.. ADMINISTRATIVE CONTINUANCE OF OPM TO 24322624F0016 - CREDIT MONITORING AND IDENTITY PROTECTION.

Who is the contractor on this award?

The obligated recipient is IDENTITY THEFT GUARD SOLUTIONS, INC..

Which agency awarded this contract?

Awarding agency: General Services Administration (Federal Acquisition Service).

What is the total obligated amount?

The obligated amount is $33.8 million.

What is the period of performance?

Start: 2025-07-01. End: 2026-09-30.

What is the specific number of individuals covered by this identity protection service, and how does the cost per individual compare to industry averages?

The data does not specify the number of individuals covered. To assess value, a comparison of the total contract cost against the number of covered individuals and the prevailing market rates for similar credit monitoring and identity protection services would be necessary. Without this, a precise value assessment is difficult.

What are the key performance indicators (KPIs) for this contract, and how will their achievement be measured to ensure effectiveness?

The provided data does not detail the specific Key Performance Indicators (KPIs) for this contract. Effective oversight would require clearly defined metrics related to service uptime, customer support response times, successful identity theft resolution rates, and user satisfaction. Regular performance reviews against these KPIs are crucial for ensuring the contract's effectiveness.

Given the full and open competition, what was the range of bids received, and how did Identity Theft Guard Solutions, Inc.'s proposal stand out?

The data indicates the contract was awarded under full and open competition but does not provide the range of bids received. To understand the pricing dynamics and the rationale for selecting this vendor, information on the number of bids submitted and the evaluation criteria used would be needed. This would clarify how the selected vendor's offer represented the best value.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Business Support Services › Credit Bureaus

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › MANAGEMENT SUPPORT SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 47QACA25Q0180

Offers Received: 2

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 4145 SW WATSON AVE STE 400, BEAVERTON, OR, 97005

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $149,639,069

Exercised Options: $33,827,869

Current Obligation: $33,827,869

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: GS23F0037T

IDV Type: FSS

Timeline