GSA awards $15.4M contract for IT operations and management to Technology Solutions Provider, LLC

Contract Overview

Contract Amount: $15,358,972 ($15.4M)

Contractor: Technology Solutions Provider, LLC

Awarding Agency: General Services Administration

Start Date: 2022-02-15

End Date: 2026-05-26

Contract Duration: 1,561 days

Daily Burn Rate: $9.8K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 3

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: OPERATIONS AND MANAGEMENT GSA PBS CONTRACT WRITING APPLICATION (EASI)-FOR THE OFFICE OF PBS-IT

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20405

State: District of Columbia Government Spending

Plain-Language Summary

General Services Administration obligated $15.4 million to TECHNOLOGY SOLUTIONS PROVIDER, LLC for work described as: OPERATIONS AND MANAGEMENT GSA PBS CONTRACT WRITING APPLICATION (EASI)-FOR THE OFFICE OF PBS-IT Key points: 1. Contract value of $15.4M over its period of performance. 2. Awarded under full and open competition. 3. Contract type is Firm Fixed Price, indicating predictable costs. 4. Performance period spans over 4 years. 5. The contract is for IT operations and management services. 6. The primary agency is the General Services Administration (GSA).

Value Assessment

Rating: good

The contract value of $15.4M for a 4-year IT operations and management service contract appears reasonable. Without specific benchmarks for similar GSA PBS IT contracts, a direct comparison is difficult. However, the firm fixed-price structure suggests that the government has negotiated a set price, which can be advantageous for cost control. The number of bids received (3) is moderate, suggesting some level of competition that likely influenced pricing.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, meaning all responsible sources were permitted to submit a bid. Three bids were received, indicating a moderate level of competition for this requirement. While more bidders could potentially drive prices lower, three offers suggest that the market has viable providers for this type of IT service.

Taxpayer Impact: Full and open competition generally benefits taxpayers by encouraging a wider range of potential contractors to bid, which can lead to more competitive pricing and better value.

Public Impact

The Office of PBS within GSA benefits from enhanced IT operations and management. Services delivered include support for the GSA PBS IT infrastructure. The geographic impact is primarily within the District of Columbia. The contract supports IT professionals and related administrative roles.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Limited number of bidders (3) could indicate potential for higher prices than with broader competition.
The specific scope of 'operations and management' needs clear definition to ensure value for money.

Positive Signals

Firm Fixed Price contract type provides cost certainty for the government.
Awarded under full and open competition, allowing for a broad range of potential offerors.
The contract duration of over 4 years allows for stability in IT service delivery.

Sector Analysis

This contract falls within the Information Technology sector, specifically focusing on IT operations and management. The IT services market is vast and highly competitive, with numerous companies offering specialized solutions. GSA's role as a central procurement agency means it often awards contracts for IT services that support various government functions. Benchmarking this contract's value would require comparing it to similar IT operations and management contracts awarded by GSA or other federal agencies for comparable service scopes and durations.

Small Business Impact

The data indicates that this contract was not set aside for small businesses, nor does it explicitly mention subcontracting requirements for small businesses. This suggests that the primary focus was on securing the best technical and price solution from the broader market. The impact on the small business ecosystem is neutral unless specific subcontracting opportunities arise that are not detailed in the provided data.

Oversight & Accountability

Oversight for this contract would typically reside with the contracting officer and program managers within the GSA's Office of PBS. Accountability measures are inherent in the firm fixed-price contract structure, requiring the contractor to deliver specified services within the agreed-upon budget. Transparency is facilitated by the contract award process itself, which is subject to federal procurement regulations. Inspector General jurisdiction would apply if any fraud, waste, or abuse were suspected.

Related Government Programs

GSA IT Schedule Contracts
Federal IT Operations and Maintenance Services
Government-wide IT Support Contracts

Risk Flags

Potential for scope creep if 'operations and management' is not clearly defined.
Risk of service degradation if contractor prioritizes profit over quality in an FFP contract.

Frequently Asked Questions

What is this federal contract paying for?

General Services Administration awarded $15.4 million to TECHNOLOGY SOLUTIONS PROVIDER, LLC. OPERATIONS AND MANAGEMENT GSA PBS CONTRACT WRITING APPLICATION (EASI)-FOR THE OFFICE OF PBS-IT

Who is the contractor on this award?

The obligated recipient is TECHNOLOGY SOLUTIONS PROVIDER, LLC.

Which agency awarded this contract?

Awarding agency: General Services Administration (Office of Administrative Services).

What is the total obligated amount?

The obligated amount is $15.4 million.

What is the period of performance?

Start: 2022-02-15. End: 2026-05-26.

What is the specific breakdown of services covered under 'operations and management' for GSA PBS IT?

The provided data does not detail the specific services included in 'operations and management.' Typically, this can encompass a range of IT functions such as network management, system administration, help desk support, cybersecurity monitoring, data center operations, and IT asset management. For GSA PBS IT, these services would likely be tailored to support the specific infrastructure and applications used by the Public Buildings Service. A detailed statement of work (SOW) or performance work statement (PWS) associated with the contract would provide the precise breakdown of deliverables, performance standards, and key performance indicators (KPIs) that Technology Solutions Provider, LLC is expected to meet.

How does the $15.4M contract value compare to similar GSA IT operations and management contracts?

Direct comparison of the $15.4M contract value to similar GSA IT operations and management contracts is challenging without access to a comprehensive database of comparable awards. Factors such as the scope of services, duration, specific technologies supported, and the level of support (e.g., 24/7 vs. standard business hours) significantly influence contract value. However, for a contract spanning over four years with firm fixed pricing, $15.4M suggests a moderate-sized engagement. GSA frequently awards IT contracts, and values can range from a few million to hundreds of millions of dollars depending on the complexity and scale of the requirement. The moderate competition (3 bidders) might suggest the price is competitive within its specific niche.

What are the key performance indicators (KPIs) or service level agreements (SLAs) for this contract?

The provided summary data does not specify the Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) for this contract. These critical metrics are typically defined in the Performance Work Statement (PWS) or Statement of Work (SOW) attached to the contract. For an IT operations and management contract, common KPIs/SLAs might include system uptime percentages, response times for help desk tickets, incident resolution times, patch management compliance rates, and cybersecurity threat detection and response times. The firm fixed-price nature of the contract implies that meeting these defined performance standards is crucial for the contractor's success and payment.

What is the track record of Technology Solutions Provider, LLC with GSA or similar federal contracts?

Information regarding the specific track record of Technology Solutions Provider, LLC with GSA or similar federal contracts is not detailed in the provided summary data. To assess their past performance, one would typically review contract databases (like FPDS or SAM.gov) for previous awards to this contractor, their performance ratings on past contracts (if publicly available), and any past performance questionnaires submitted during the bidding process. A strong track record with relevant IT operations and management services would be a positive indicator for the successful execution of this current contract.

What is the potential risk associated with a firm fixed-price contract for IT operations and management?

The primary risk associated with a firm fixed-price (FFP) contract for IT operations and management is that the contractor may cut corners on service quality or scope to maintain profitability if their costs exceed estimates. Conversely, the government risks overpaying if the contractor's actual costs are significantly lower than the fixed price. For IT operations, this could manifest as slower response times, less proactive maintenance, or reduced security measures if not carefully monitored. However, FFP contracts also offer significant advantages by providing cost certainty and shifting most of the cost risk to the contractor, which can be beneficial when requirements are well-defined and stable.

Industry Classification

NAICS: Information › Other Telecommunications › All Other Telecommunications

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 47HAA022Q0003

Offers Received: 3

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Parent Company: ABT Global LLC

Address: 11490 COMMERCE PARK DR, RESTON, VA, 20191

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, Indian (Subcontinent) American Owned Business, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $18,573,360

Exercised Options: $15,358,972

Current Obligation: $15,358,972

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: GS35F0128Y

IDV Type: FSS

Timeline