VA awards $5.4M for virtual patient training video library, with delivery through July 2025

Contract Overview

Contract Amount: $5,435,233 ($5.4M)

Contractor: Four Points Technology, L.L.C.

Awarding Agency: Department of Veterans Affairs

Start Date: 2020-02-24

End Date: 2025-07-31

Contract Duration: 1,984 days

Daily Burn Rate: $2.7K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: Healthcare

Official Description: VIRTUAL PATIENT TRAINING VIDEO LIBRARY SERVICES FOR TIBOR RUBIN VETERANS AFFAIRS MEDICAL CENTER LONG BEACH

Place of Performance

Location: LONG BEACH, LOS ANGELES County, CALIFORNIA, 90822

State: California Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $5.4 million to FOUR POINTS TECHNOLOGY, L.L.C. for work described as: VIRTUAL PATIENT TRAINING VIDEO LIBRARY SERVICES FOR TIBOR RUBIN VETERANS AFFAIRS MEDICAL CENTER LONG BEACH Key points: 1. Contract value appears reasonable for a multi-year service delivery. 2. Full and open competition suggests a competitive bidding process. 3. Potential for cost savings due to fixed-price contract type. 4. Service delivery aligns with modern healthcare training needs. 5. Contract duration extends over five years, indicating long-term support. 6. Focus on virtual training aligns with digital transformation trends.

Value Assessment

Rating: good

The contract value of $5.4 million over approximately five years for virtual patient training video library services seems within a reasonable range for the scope of work. Benchmarking against similar IT service contracts for healthcare providers, this value appears competitive, especially given the fixed-price nature which typically incentivizes cost efficiency. The duration of the contract suggests a sustained need for these services, and the pricing structure should be evaluated against the quality and comprehensiveness of the delivered training materials.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under 'Full and Open Competition After Exclusion of Sources,' indicating that the solicitation was broadly advertised and multiple bidders were likely considered. This competitive process is designed to ensure fair market pricing and access to a wide range of qualified vendors. The number of bidders, if available, would further clarify the intensity of the competition and its potential impact on the final price.

Taxpayer Impact: A full and open competition generally benefits taxpayers by fostering a competitive environment that drives down costs and encourages innovation, leading to better value for public funds.

Public Impact

Veterans receiving care at the Tibor Rubin VA Medical Center Long Beach will benefit from enhanced training materials. The contract supports the delivery of virtual patient training video library services. The geographic impact is focused on the Long Beach, California area. The contract supports the IT and healthcare services sectors, potentially impacting the workforce in these areas.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for scope creep if training needs evolve significantly beyond initial requirements.
Reliance on a single vendor for critical training content could pose a risk if performance falters.

Positive Signals

Fixed-price contract type helps control costs and provides budget certainty.
Long contract duration indicates a stable and ongoing need for the services.
Full and open competition suggests a robust selection process.

Sector Analysis

This contract falls within the broader IT services sector, specifically focusing on digital content creation and management for healthcare. The market for such services is growing, driven by the increasing adoption of telehealth and digital learning platforms in healthcare. Comparable spending benchmarks would involve analyzing other VA or government contracts for similar multimedia content development and library management services, as well as private sector healthcare training solutions.

Small Business Impact

The contract details indicate that small business participation was not a primary set-aside consideration (ss: false, sb: false). While this specific contract may not directly benefit small businesses through set-asides, the prime contractor, Four Points Technology, L.L.C., may engage small businesses as subcontractors. Further analysis of subcontracting plans would be needed to assess the broader impact on the small business ecosystem.

Oversight & Accountability

Oversight for this contract would typically be managed by the Department of Veterans Affairs contracting officers and program managers. Accountability measures are embedded within the contract terms, including performance standards and delivery schedules. Transparency is facilitated through contract databases like FPDS, which provide public access to contract awards. Inspector General jurisdiction would apply in cases of fraud, waste, or abuse.

Related Government Programs

VA Health Information Technology Services
VA Patient Education Programs
Digital Health Services Contracts
Healthcare Training and Development

Risk Flags

Vendor performance history requires detailed review.
Content relevance and technological obsolescence risk.
Effectiveness metrics for patient training need clear definition.

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $5.4 million to FOUR POINTS TECHNOLOGY, L.L.C.. VIRTUAL PATIENT TRAINING VIDEO LIBRARY SERVICES FOR TIBOR RUBIN VETERANS AFFAIRS MEDICAL CENTER LONG BEACH

Who is the contractor on this award?

The obligated recipient is FOUR POINTS TECHNOLOGY, L.L.C..

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $5.4 million.

What is the period of performance?

Start: 2020-02-24. End: 2025-07-31.

What is the track record of Four Points Technology, L.L.C. in delivering similar virtual training or IT services to the federal government?

A review of federal procurement data indicates that Four Points Technology, L.L.C. has a history of receiving federal contracts, primarily within the IT and professional services categories. While specific details on their performance for virtual training video libraries would require deeper analysis of past contract performance reports and customer feedback, their consistent award of contracts suggests a level of established capability. It would be prudent to examine past performance evaluations for contracts of similar scope and complexity to assess their reliability and quality of service delivery in comparable projects.

How does the awarded price compare to market rates for similar virtual training video library services?

The awarded contract value of $5.4 million over approximately five years translates to an average annual value of roughly $1.08 million. To benchmark this against market rates, one would need to compare it with similar contracts awarded by other federal agencies or large healthcare organizations for the development and maintenance of comprehensive virtual training libraries. Factors such as the number of videos, complexity of content, required interactivity, and ongoing updates would influence pricing. Without specific comparable data points, it's challenging to definitively state if the price is above or below market, but the full and open competition suggests it is likely competitive.

What are the primary risks associated with this contract, and how are they being mitigated?

Key risks include potential vendor performance issues, technological obsolescence of training content, and the possibility of scope creep if training requirements expand beyond the initial agreement. Mitigation strategies likely involve robust performance monitoring by the VA, clearly defined contract deliverables and acceptance criteria, and change control processes to manage any scope adjustments. The fixed-price nature of the contract also incentivizes the vendor to manage costs effectively. The long-term nature of the contract necessitates ongoing vigilance to ensure the training content remains relevant and effective.

How effective is the virtual training video library expected to be in improving patient understanding and outcomes?

The effectiveness of the virtual training video library hinges on several factors, including the quality of content development, the clarity and accessibility of the videos, and the integration of these resources into patient care pathways. If well-executed, these videos can standardize information delivery, improve patient comprehension of conditions and treatments, and potentially lead to better adherence to care plans and improved health outcomes. The VA's evaluation of vendor proposals and ongoing performance monitoring should include metrics related to content quality and user engagement to gauge effectiveness.

What has been the historical spending by the VA on virtual training or similar digital health education services?

Historical spending by the VA on virtual training and digital health education services has been increasing as the agency embraces technology to improve patient care and access. While specific aggregate data for 'virtual patient training video libraries' is not readily available in summary form, the VA consistently invests significant funds in IT infrastructure, electronic health records, telehealth platforms, and digital content development. Analyzing broader categories of IT services, health IT, and professional services contracts awarded by the VA over the past several years would provide context for this $5.4 million award.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services

Product/Service Code: EDUCATION AND TRAINING › EDUCATION AND TRAINING SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 13221 WOODLAND PARK RD, HERNDON, VA, 20171

Business Categories: Category Business, Limited Liability Corporation, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $5,435,233

Exercised Options: $5,435,233

Current Obligation: $5,435,233

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: NNG15SD22B

IDV Type: GWAC

Timeline