VA Awards $5.8M for Special Needs Ground Transport in Hawaii

Contract Overview

Contract Amount: $5,807,350 ($5.8M)

Contractor: Navarre Corporation

Awarding Agency: Department of Veterans Affairs

Start Date: 2021-10-01

End Date: 2024-09-30

Contract Duration: 1,095 days

Daily Burn Rate: $5.3K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 2

Pricing Type: FIRM FIXED PRICE

Sector: Transportation

Official Description: SPECIAL NEED MODE GROUND TRANSPORTATION SERVICES AT VA HI

Place of Performance

Location: HONOLULU, HONOLULU County, HAWAII, 96819

State: Hawaii Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $5.8 million to NAVARRE CORPORATION for work described as: SPECIAL NEED MODE GROUND TRANSPORTATION SERVICES AT VA HI Key points: 1. Contract awarded to Navarre Corporation for essential transportation services. 2. Full and open competition was utilized, indicating a competitive bidding process. 3. The contract duration is 3 years, covering a significant period. 4. Services are for special needs individuals, highlighting a critical support function.

Value Assessment

Rating: good

The contract value of $5.8M over three years appears reasonable for specialized ground transportation services in Hawaii. Benchmarking against similar contracts is difficult without more specific service details, but the firm fixed-price structure suggests cost predictability.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition after exclusion of sources, suggesting a robust process to ensure fair pricing and access for qualified vendors. This method typically leads to better price discovery and value for the government.

Taxpayer Impact: The competitive nature of the award is expected to yield fair pricing, maximizing the value of taxpayer dollars spent on essential transportation for veterans with special needs.

Public Impact

Ensures critical transportation for veterans with special needs in Hawaii. Supports mobility and access to healthcare and other essential services. Provides a reliable service for a vulnerable population.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for price increases if fuel costs or operational demands escalate significantly.
Dependence on a single contractor for a critical service.

Positive Signals

Competitive award process likely secured favorable pricing.
Long-term contract provides service stability.
Focus on a specific, high-need demographic.

Sector Analysis

This contract falls under transportation services, specifically specialized ground transportation. Spending in this sector can vary widely based on geographic location, service complexity, and the number of individuals requiring assistance. The VA's commitment to special needs transport is crucial for beneficiary well-being.

Small Business Impact

The provided data does not indicate whether small businesses were involved in this contract, either as prime contractors or subcontractors. Further analysis would be needed to determine the extent of small business participation.

Oversight & Accountability

The contract was awarded by the Department of Veterans Affairs, which has established oversight mechanisms for its service contracts. Monitoring performance and adherence to contract terms will be key to ensuring accountability and service quality.

Related Government Programs

Special Needs Transportation
Department of Veterans Affairs Contracting
Department of Veterans Affairs Programs

Risk Flags

Potential for service gaps if contractor fails to meet demand.
Reliance on a single provider for a critical service.
Geographic limitations of service delivery.
Vulnerability to unforeseen operational cost increases.

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $5.8 million to NAVARRE CORPORATION. SPECIAL NEED MODE GROUND TRANSPORTATION SERVICES AT VA HI

Who is the contractor on this award?

The obligated recipient is NAVARRE CORPORATION.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $5.8 million.

What is the period of performance?

Start: 2021-10-01. End: 2024-09-30.

What specific metrics are used to evaluate the quality and reliability of Navarre Corporation's special needs transportation services?

The contract likely includes performance standards and key performance indicators (KPIs) related to on-time arrivals, vehicle safety, driver professionalism, and passenger satisfaction. The VA's quality assurance personnel would monitor these metrics, potentially through regular reports, passenger feedback surveys, and site visits, to ensure the contractor meets the required service levels and addresses any deficiencies promptly.

How does the VA ensure the safety and suitability of the vehicles and drivers used for special needs transportation?

The contract specifications would detail requirements for vehicle maintenance, safety features, and driver qualifications, including background checks and specific training for assisting passengers with special needs. The VA likely conducts inspections of vehicles and verifies driver credentials to ensure compliance with federal regulations and contract terms, prioritizing the safety and well-being of all passengers.

What is the process for addressing service disruptions or emergencies with this transportation contract?

The contract should outline a clear protocol for service disruptions, such as vehicle breakdowns or driver unavailability, including requirements for backup transportation and timely notification to the VA and passengers. Emergency procedures would also be defined, ensuring swift response and contingency planning to minimize impact on beneficiaries and maintain continuity of essential services.

Industry Classification

NAICS: Transportation and Warehousing › Other Transit and Ground Passenger Transportation › Special Needs Transportation

Product/Service Code: TRANSPORT, TRAVEL, RELOCATION › TRANSPORTATION OF THINGS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Solicitation ID: 36C26121Q0751

Offers Received: 2

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 7649 GULF BLVD, NAVARRE, FL, 32566

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Self-Certified Small Disadvantaged Business, Service Disabled Veteran Owned Business, Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $5,807,350

Exercised Options: $5,807,350

Current Obligation: $5,807,350

Contract Characteristics

Multi-Year Contract: Yes

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Timeline