VA Awards $1.9M for Vocera Maintenance to Alvarez LLC Under Full and Open Competition
Contract Overview
Contract Amount: $1,906,210 ($1.9M)
Contractor: Alvarez LLC
Awarding Agency: Department of Veterans Affairs
Start Date: 2024-06-10
End Date: 2027-06-09
Contract Duration: 1,094 days
Daily Burn Rate: $1.7K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: VOCERA MAINTENANCE
Place of Performance
Location: DALLAS, DALLAS County, TEXAS, 75216
State: Texas Government Spending
Plain-Language Summary
Department of Veterans Affairs obligated $1.9 million to ALVAREZ LLC for work described as: VOCERA MAINTENANCE Key points: 1. Contract awarded to Alvarez LLC for Vocera maintenance. 2. Total value of $1.9 million over approximately 3 years. 3. Procurement method was full and open competition after exclusion of sources. 4. The NAICS code 541519 suggests IT-related services. 5. The contract is firm-fixed-price, indicating predictable costs.
Value Assessment
Rating: good
The contract value of $1.9 million for Vocera maintenance over three years appears reasonable given the specialized nature of the service. Benchmarking against similar IT maintenance contracts would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition after exclusion of sources, suggesting a competitive bidding process. This method generally promotes price discovery and ensures fair market value.
Taxpayer Impact: The firm-fixed-price structure provides cost certainty for taxpayers, preventing unexpected overruns on this maintenance contract.
Public Impact
Ensures continued operation of critical Vocera communication systems for VA staff. Supports healthcare delivery by maintaining reliable communication tools. Potential for improved patient care through uninterrupted communication. Alvarez LLC will provide essential maintenance services.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in if Vocera systems are proprietary.
- Dependence on a single vendor for critical maintenance.
Positive Signals
- Competitive award process.
- Firm-fixed-price contract provides cost control.
Sector Analysis
This contract falls within the IT services sector, specifically focusing on maintenance for specialized communication hardware/software. Spending benchmarks for IT maintenance vary widely based on system complexity and criticality.
Small Business Impact
The data does not indicate if small businesses were involved in this procurement, either as prime contractors or subcontractors. Further analysis would be needed to assess small business participation.
Oversight & Accountability
The Department of Veterans Affairs is responsible for oversight of this contract. The firm-fixed-price nature should simplify financial oversight, but performance monitoring is crucial.
Related Government Programs
- Other Computer Related Services
- Department of Veterans Affairs Contracting
- Department of Veterans Affairs Programs
Risk Flags
- Potential for vendor lock-in
- Dependence on specialized technology
- Criticality of service to VA operations
Tags
other-computer-related-services, department-of-veterans-affairs, tx, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Veterans Affairs awarded $1.9 million to ALVAREZ LLC. VOCERA MAINTENANCE
Who is the contractor on this award?
The obligated recipient is ALVAREZ LLC.
Which agency awarded this contract?
Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).
What is the total obligated amount?
The obligated amount is $1.9 million.
What is the period of performance?
Start: 2024-06-10. End: 2027-06-09.
What is the specific scope of 'Vocera Maintenance' and how critical is it to VA operations?
Vocera maintenance likely refers to the upkeep, repair, and software updates for Vocera communication devices and platforms used by VA healthcare professionals. These systems are critical for real-time communication, patient care coordination, and staff safety, especially in hospital environments. Downtime or performance issues could directly impact patient care and operational efficiency.
What were the key factors that led to the exclusion of sources in this 'full and open competition after exclusion of sources' award?
The exclusion of sources typically occurs when specific technical requirements, existing infrastructure compatibility, or unique service needs necessitate a particular vendor or technology. For Vocera maintenance, this might imply that only vendors with specific expertise or authorization related to the Vocera system could bid, even within a broader competitive framework.
How does the $1.9 million contract value compare to industry standards for similar IT maintenance services?
Benchmarking this $1.9 million contract against industry standards requires detailed knowledge of the specific Vocera system's size, complexity, and the scope of maintenance included. However, for enterprise-level communication system maintenance, this figure appears within a plausible range, especially considering the specialized nature of the technology and the rigorous requirements of a federal agency like the VA.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: INSTALLATION OF EQUIPMENT › INSTALLATION OF EQUIPMENT
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 161 FORT EVANS RD NE STE 335, LEESBURG, VA, 20176
Business Categories: Category Business, HUBZone Firm, Limited Liability Corporation, Partnership or Limited Liability Partnership, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business
Financial Breakdown
Contract Ceiling: $3,244,512
Exercised Options: $1,906,210
Current Obligation: $1,906,210
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: NNG15SD19B
IDV Type: GWAC
Timeline
Start Date: 2024-06-10
Current End Date: 2027-06-09
Potential End Date: 2029-06-09 00:00:00
Last Modified: 2026-04-02
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