VA awards $493K for VISN SENDSUITE software and mail tracking to Pitney Bowes Inc
Contract Overview
Contract Amount: $493,717 ($493.7K)
Contractor: Pitney Bowes Inc.
Awarding Agency: Department of Veterans Affairs
Start Date: 2025-07-01
End Date: 2027-06-30
Contract Duration: 729 days
Daily Burn Rate: $677/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: Other
Official Description: VISN SENDSUITE SOFTWARE AND INBOUND OUTBOUND TRACKING OF MAIL SERVICES
Place of Performance
Location: MILWAUKEE, MILWAUKEE County, WISCONSIN, 53214
Plain-Language Summary
Department of Veterans Affairs obligated $493,717.28 to PITNEY BOWES INC. for work described as: VISN SENDSUITE SOFTWARE AND INBOUND OUTBOUND TRACKING OF MAIL SERVICES Key points: 1. Spending is concentrated with a single vendor, Pitney Bowes Inc. 2. The contract is for essential mail tracking and software services. 3. Potential for cost savings exists through competitive bidding. 4. The IT sector is characterized by rapid innovation and evolving needs.
Value Assessment
Rating: fair
The contract's value of $493,717.28 over two years appears reasonable for specialized software and tracking services. Benchmarking against similar government contracts for mail management solutions would provide a clearer picture of its competitiveness.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a competitive bidding process. This method is generally expected to yield fair market prices and encourage vendor innovation.
Taxpayer Impact: The use of full and open competition aims to ensure taxpayer funds are used efficiently by securing competitive pricing for necessary services.
Public Impact
Ensures efficient tracking and delivery of mail for the VA. Supports critical administrative functions within the Veterans Health Administration. Provides necessary software for managing mail operations.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Vendor lock-in potential
- Reliance on a single provider for critical services
Positive Signals
- Use of full and open competition
- Clear contract duration
Sector Analysis
This contract falls within the Business Support Services sector, specifically related to mail management and software. Spending in this area is often driven by operational efficiency needs across government agencies.
Small Business Impact
The data does not indicate any specific provisions or set-asides for small businesses in this contract award. Further analysis would be needed to determine if small businesses had an opportunity to compete.
Oversight & Accountability
The Department of Veterans Affairs is responsible for overseeing this contract. Standard procurement regulations and oversight mechanisms should ensure proper execution and accountability.
Related Government Programs
- All Other Business Support Services
- Department of Veterans Affairs Contracting
- Department of Veterans Affairs Programs
Risk Flags
- Potential for vendor lock-in
- Reliance on a single provider
- Lack of specific small business participation noted
- Need for clear performance metrics
Tags
all-other-business-support-services, department-of-veterans-affairs, wi, delivery-order, 100k-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Veterans Affairs awarded $493,717.28 to PITNEY BOWES INC.. VISN SENDSUITE SOFTWARE AND INBOUND OUTBOUND TRACKING OF MAIL SERVICES
Who is the contractor on this award?
The obligated recipient is PITNEY BOWES INC..
Which agency awarded this contract?
Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).
What is the total obligated amount?
The obligated amount is $493,717.28.
What is the period of performance?
Start: 2025-07-01. End: 2027-06-30.
What is the specific functionality of the VISN SENDSUITE software and how does it compare to commercially available alternatives?
The VISN SENDSUITE software likely provides specialized capabilities for managing and tracking mail within the Veterans Integrated Service Network (VISN). Understanding its unique features and comparing them to off-the-shelf solutions is crucial to assess if the custom development or specific configuration justifies the cost and potential vendor lock-in.
What are the key performance indicators (KPIs) for the mail tracking services, and how will their achievement be measured?
Defining and measuring KPIs such as delivery time, tracking accuracy, and package loss rates is essential for evaluating the effectiveness of the mail tracking services. Clear performance standards and regular reporting will ensure the vendor meets expectations and that taxpayer money is yielding the desired operational improvements.
Are there opportunities to consolidate or re-compete this service in the future to potentially achieve better pricing or leverage new technologies?
Given the contract's duration, it's prudent to consider future consolidation or re-competition strategies. Exploring market trends and emerging technologies in mail management and logistics could lead to more cost-effective solutions or enhanced service offerings when the current contract expires.
Industry Classification
NAICS: Administrative and Support and Waste Management and Remediation Services › Business Support Services › All Other Business Support Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 27 WATERVIEW DR, SHELTON, CT, 06484
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Nonprofit Organization, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $1,234,293
Exercised Options: $493,717
Current Obligation: $493,717
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: 47QSMA21D08R3
IDV Type: FSS
Timeline
Start Date: 2025-07-01
Current End Date: 2027-06-30
Potential End Date: 2030-06-30 00:00:00
Last Modified: 2026-04-03
More Contracts from Pitney Bowes Inc.
- Postage Metering Equipment Lease and Maintenance for Rural Development Postage IS Considered a Form of Currency by the U.S. Government. Therefore, Postage Metering Equipment and Meters Must BE Purchased or Leased From United States Postal Service — $9.4M (Department of Agriculture)
- This BPA Call Loads Postage Onto Pitney Bowe Machines and Provides Supplies AT Usda NHQ, Field and Fpac Offices Across Usda Supporting Shipment Needs of OUR Customers. Moratorium Approval - Y-Fpac-013 — $3.6M (Department of Agriculture)
- Mail Management Processing Equipment and Software, Which Includes Maintenance/Meter Services and Data Retrieval and Reporting. Maintenance Services IS Defined AS Technical Support for ALL Systems AS Well AS On-Site Service Support for the Medium-Size — $2.7M (Department of Agriculture)
- This IS a Single Action Call Order That Covers the Online Postage Requires for ALL Agency and Staff Elements in Dol's National Footprint — $2.3M (Department of Labor)
- Mail Leasing Machine Support Services — $537.4K (Department of Veterans Affairs)
Other Department of Veterans Affairs Contracts
- CCN Region 3 Express Report — $5.2B (Optum Public Sector Solutions, Inc.)
- Express Report for FY22 Region 2 — $5.1B (Optum Public Sector Solutions, Inc.)
- Fiscal Year 2022 Express Report for Region 1 — $4.2B (Optum Public Sector Solutions, Inc.)
- Express Report for the Patient Centered Community Care (PC3) Contract — $3.3B (Triwest Healthcare Alliance Corp)
- CCN Region Three FY21 Express Report — $3.1B (Optum Public Sector Solutions, Inc.)