VA awards $749K LOGICARE patient instructions contract to Four Points Technology for 2 years

Contract Overview

Contract Amount: $74,856 ($74.9K)

Contractor: Four Points Technology, L.L.C.

Awarding Agency: Department of Veterans Affairs

Start Date: 2025-06-14

End Date: 2027-06-13

Contract Duration: 729 days

Daily Burn Rate: $103/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: Healthcare

Official Description: LOGICARE PATIENT INSTRUCTIONS SERVICES - WILMINGTON VAMC

Place of Performance

Location: WILMINGTON, NEW CASTLE County, DELAWARE, 19805

State: Delaware Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $74,856.46 to FOUR POINTS TECHNOLOGY, L.L.C. for work described as: LOGICARE PATIENT INSTRUCTIONS SERVICES - WILMINGTON VAMC Key points: 1. Contract awarded via full and open competition, suggesting a competitive marketplace. 2. The contract is a delivery order under a larger indefinite-delivery/indefinite-quantity (IDIQ) vehicle. 3. Fixed-price contract type aims to control costs and provide predictable spending. 4. The service category (Other Computer Related Services) is broad and requires further definition of specific deliverables. 5. Contract duration of 729 days (2 years) provides a moderate-term commitment. 6. The award amount is relatively small, indicating a focused scope of services.

Value Assessment

Rating: good

The contract value of approximately $749,000 over two years appears reasonable for specialized patient instruction services. Without specific details on the scope of services and the number of patients or instructions provided, a direct per-unit cost comparison is difficult. However, the fixed-price nature of the contract suggests that the contractor is responsible for delivering the agreed-upon services within the allocated budget, which is a positive indicator for value.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES,' indicating that the opportunity was broadly advertised and multiple vendors were likely considered. While the specific number of bidders is not provided, this procurement method generally fosters price discovery and encourages competitive pricing by allowing all responsible sources to submit offers.

Taxpayer Impact: This competitive approach is beneficial for taxpayers as it increases the likelihood of securing services at a fair market price, preventing potential overspending that could occur with less competitive methods.

Public Impact

Veterans receiving care at the Wilmington VAMC will benefit from improved patient instructions, potentially leading to better health outcomes and adherence to treatment plans. The services delivered are likely related to providing clear, accessible, and comprehensive instructions for patients regarding their medical care, medications, or procedures. The geographic impact is focused on the Wilmington, Delaware area, serving the patient population of the Wilmington VAMC. The contract may have implications for the workforce involved in developing, managing, and delivering patient instruction materials and services.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific performance metrics or service level agreements in the provided data makes it difficult to assess contractor performance rigorously.
The broad NAICS code (541519) for 'Other Computer Related Services' could encompass a wide range of activities, raising questions about the precise nature and necessity of the services procured.
The contract is a delivery order under a larger IDIQ, suggesting potential for future task orders and spending that may not be fully captured in this single award data point.

Positive Signals

Awarded through full and open competition, indicating a healthy market and potential for competitive pricing.
The use of a Firm Fixed Price contract type helps to control costs and manage budget predictability.
The contract is awarded to a known entity, Four Points Technology, L.L.C., which may have a track record with the VA or similar agencies.
The contract duration of two years provides stability for service delivery.

Sector Analysis

The IT services sector, particularly within the healthcare domain, is characterized by a growing demand for solutions that enhance patient engagement and administrative efficiency. This contract for patient instruction services fits within the broader market for health IT and digital health solutions. Comparable spending benchmarks for similar patient engagement or health information management services can vary widely based on scope, technology utilized, and the scale of the healthcare provider.

Small Business Impact

The provided data does not indicate if this contract included a small business set-aside or if Four Points Technology, L.L.C. is a small business. Therefore, its direct impact on the small business ecosystem or subcontracting opportunities cannot be assessed from this information. Further investigation into the contractor's size status and subcontracting plans would be necessary.

Oversight & Accountability

Oversight for this contract would typically fall under the Department of Veterans Affairs' contracting officers and program managers responsible for the Wilmington VAMC. Accountability measures are inherent in the firm fixed-price contract type, requiring the contractor to deliver specified services within budget. Transparency is generally maintained through contract databases like FPDS, where award details are publicly available. Inspector General jurisdiction would apply if any fraud, waste, or abuse were suspected.

Related Government Programs

Veterans Health Administration (VHA) Patient Care Services
VA Electronic Health Record (EHR) Modernization
VA Patient Education and Engagement Programs
Health Information Management Services

Risk Flags

Broad NAICS code may obscure specific service details.
Lack of publicly available performance metrics.
Potential for scope creep due to service category definition.

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $74,856.46 to FOUR POINTS TECHNOLOGY, L.L.C.. LOGICARE PATIENT INSTRUCTIONS SERVICES - WILMINGTON VAMC

Who is the contractor on this award?

The obligated recipient is FOUR POINTS TECHNOLOGY, L.L.C..

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $74,856.46.

What is the period of performance?

Start: 2025-06-14. End: 2027-06-13.

What is the specific nature of the 'LOGICARE Patient Instructions Services' being provided, and how do they differ from standard patient education materials?

The term 'LOGICARE' suggests a proprietary system or a specific methodology for delivering patient instructions. These services likely go beyond generic pamphlets, potentially involving digital platforms, personalized instruction modules, or interactive tools designed to improve patient understanding and adherence to care plans. The 'Other Computer Related Services' NAICS code implies a technological component, possibly involving software, data management, or digital content delivery. To fully understand the value, it would be crucial to ascertain if these services are tailored to specific patient populations, conditions, or treatment regimens, and if they demonstrably improve outcomes compared to less sophisticated methods. Without this detail, it's challenging to benchmark the necessity and effectiveness of this specific service offering.

How does the awarded amount of $748,56.46 compare to historical spending on similar patient instruction services at the Wilmington VAMC or other VHA facilities?

Benchmarking this $748,56.46 award requires understanding the scope and duration of services. As a two-year contract, the annual value is approximately $374,280. This figure needs to be compared against contracts for similar patient instruction, education, or engagement services within the VHA. Factors such as the number of veterans served, the complexity of the instructions (e.g., for chronic disease management vs. post-operative care), and the delivery method (digital, in-person, print) significantly influence cost. Without access to a database of comparable VHA contracts for patient instruction services, a precise comparison is difficult. However, for specialized IT-enabled patient engagement, this amount could be considered moderate, suggesting a focused scope rather than a system-wide implementation.

What are the key performance indicators (KPIs) or service level agreements (SLAs) associated with this contract to measure contractor performance and success?

The provided award data does not specify the Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) for this contract. In a well-structured contract for patient instruction services, these would typically include metrics related to the accuracy and clarity of instructions, timeliness of delivery, patient comprehension rates (if measurable), system uptime (if digital), and user satisfaction. The absence of this information in the public award notice suggests that these details are likely contained within the full contract document. For a thorough assessment of value and risk, understanding these performance metrics is crucial, as they directly tie contractor payment and success to the quality and effectiveness of the services provided to veterans.

What is the track record of Four Points Technology, L.L.C. in providing similar IT or patient-related services to the Department of Veterans Affairs or other federal agencies?

Four Points Technology, L.L.C. has a history of receiving federal contracts, primarily through various IDIQ vehicles, often serving as a reseller or prime contractor for IT hardware, software, and related services. Their awards span multiple agencies, including the Department of Defense and other civilian agencies. While they are a recognized entity within the federal contracting space, their specific experience in delivering 'LOGICARE Patient Instructions Services' or similar direct patient engagement solutions would need further verification. Publicly available data often highlights their role in fulfilling IT requirements, but the depth of their expertise in specialized healthcare service delivery, particularly in patient education technology, requires a closer look at their past performance on similar task orders or contracts.

Given the 'Other Computer Related Services' NAICS code, what is the potential risk of scope creep or misinterpretation of the services required under this contract?

The broad NAICS code 541519 ('Other Computer Related Services') presents a moderate risk of scope creep. This category can encompass a wide array of services, from IT consulting and system integration to data processing and website development. If the contract's Statement of Work (SOW) is not meticulously detailed, defining precise deliverables, functionalities, and expected outcomes for the 'LOGICARE Patient Instructions Services,' there is a risk that the scope could expand beyond the initially intended services. This could lead to cost overruns or a deviation from the original objectives. Robust contract management, clear communication, and adherence to change control processes by the VA are essential to mitigate this risk and ensure the services align with the intended patient support goals.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - COMPUTE

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 13221 WOODLAND PARK RD, HERNDON, VA, 20171

Business Categories: Category Business, Limited Liability Corporation, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $232,149

Exercised Options: $74,856

Current Obligation: $74,856

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: NNG15SD22B

IDV Type: GWAC

Timeline