VA awards $137.5M VBA MDE Region 4 contract to OptumServe for physician services
Contract Overview
Contract Amount: $137,488,019 ($137.5M)
Contractor: Optumserve Health Services, Inc.
Awarding Agency: Department of Veterans Affairs
Start Date: 2022-10-01
End Date: 2023-09-30
Contract Duration: 364 days
Daily Burn Rate: $377.7K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: Healthcare
Official Description: VBA MEDICAL DISABILITY EXAMINATIONS (MDE) REGION 4 OPTION YEAR 1
Place of Performance
Location: LA CROSSE, LA CROSSE County, WISCONSIN, 54601
Plain-Language Summary
Department of Veterans Affairs obligated $137.5 million to OPTUMSERVE HEALTH SERVICES, INC. for work described as: VBA MEDICAL DISABILITY EXAMINATIONS (MDE) REGION 4 OPTION YEAR 1 Key points: 1. The contract is for medical disability examinations, a critical service for veterans. 2. OptumServe Health Services, Inc. is the sole awardee. 3. The contract was awarded under full and open competition. 4. The total value is over $137 million for the base year. 5. The contract is firm-fixed-price, indicating clear cost expectations.
Value Assessment
Rating: good
The contract value of $137.5 million for one year appears reasonable for the scope of medical disability examinations across a large region. Benchmarking against similar large-scale examination contracts would provide further context.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition, suggesting a competitive bidding process. This method generally leads to better price discovery and value for the government.
Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for essential veteran services.
Public Impact
Ensures timely and accurate medical disability examinations for veterans. Supports the VA's mission to provide benefits and healthcare to veterans. Impacts veterans seeking disability claims and benefits processing. Provides essential healthcare services to a significant veteran population.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in if future options are exercised without re-competition.
- Dependence on a single vendor for a critical service.
- Ensuring consistent quality of examinations across the region.
Positive Signals
- Awarded through full and open competition.
- Firm-fixed-price contract type provides cost certainty.
- Supports a vital government function for veterans.
Sector Analysis
This contract falls within the healthcare services sector, specifically related to medical examinations. Spending benchmarks for similar large-scale disability examination contracts would be useful for comparison.
Small Business Impact
The data indicates this contract was not set aside for small businesses and was awarded to a large business. There is no direct information on small business subcontracting opportunities within this award.
Oversight & Accountability
The award was made via a delivery order under a larger contract vehicle. Oversight will focus on performance, quality of examinations, and adherence to the firm-fixed-price terms.
Related Government Programs
- Offices of Physicians (except Mental Health Specialists)
- Department of Veterans Affairs Contracting
- Department of Veterans Affairs Programs
Risk Flags
- Potential for quality variations in examinations.
- Dependence on a single contractor for a critical service.
- Ensuring timely processing of examinations to avoid veteran claim delays.
- Monitoring contractor performance against contract requirements.
Tags
offices-of-physicians-except-mental-heal, department-of-veterans-affairs, wi, delivery-order, 100m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Veterans Affairs awarded $137.5 million to OPTUMSERVE HEALTH SERVICES, INC.. VBA MEDICAL DISABILITY EXAMINATIONS (MDE) REGION 4 OPTION YEAR 1
Who is the contractor on this award?
The obligated recipient is OPTUMSERVE HEALTH SERVICES, INC..
Which agency awarded this contract?
Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).
What is the total obligated amount?
The obligated amount is $137.5 million.
What is the period of performance?
Start: 2022-10-01. End: 2023-09-30.
What is the historical performance of OptumServe Health Services, Inc. in delivering similar medical disability examination services?
Assessing OptumServe's past performance on comparable contracts is crucial. This includes evaluating their track record on timeliness, accuracy of reports, veteran satisfaction, and adherence to VA guidelines. A review of past performance evaluations and any documented issues or commendations would provide insight into their capability to meet the demands of this significant contract.
How does the per-examination cost compare to industry benchmarks or previous VA contracts for similar services?
While a per-unit cost is not provided, understanding the average cost per examination is vital for assessing value. Comparing this cost to industry averages for similar medical evaluations and to historical VA contract data can reveal potential cost efficiencies or areas where the pricing might be higher than expected, warranting further investigation.
What mechanisms are in place to ensure the quality and consistency of examinations across Region 4?
Given the large scope and value, robust quality assurance measures are essential. This includes understanding the VA's oversight processes, contractor's internal quality control procedures, examiner credentialing, and audit protocols. Effective mechanisms ensure veterans receive fair and accurate assessments, maintaining the integrity of the disability claims process.
Industry Classification
NAICS: Health Care and Social Assistance › Offices of Physicians › Offices of Physicians (except Mental Health Specialists)
Product/Service Code: MEDICAL SERVICES › NURSING, NURSING HOME, EVAL/SCREEN
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: Unitedhealth Group Incorporated
Address: 328 FRONT ST S, LA CROSSE, WI, 54601
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $137,488,019
Exercised Options: $137,488,019
Current Obligation: $137,488,019
Actual Outlays: $134,503,016
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: 36C10X22D0005
IDV Type: IDC
Timeline
Start Date: 2022-10-01
Current End Date: 2023-09-30
Potential End Date: 2023-09-30 00:00:00
Last Modified: 2025-06-03
More Contracts from Optumserve Health Services, Inc.
- FY26 Funding Medical Disability Examinations — $714.1M (Department of Veterans Affairs)
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- Medical Disability Examinations (mdes) Under Section 504 of the Veterans Benefits Improvements ACT of 1996 (public LAW 104 275 38 U.S.C. 5101), Region 2 (southeast) - Option Year 4 Task Order — $365.3M (Department of Veterans Affairs)
- FY26 Funding Medical Disability Examinations — $362.2M (Department of Veterans Affairs)
- FY26 Funding Medical Disability Examinations — $356.6M (Department of Veterans Affairs)
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