VA Awards $16M E-ICAM Support Contract to Deloitte for Enterprise Identity Management

Contract Overview

Contract Amount: $16,004,011 ($16.0M)

Contractor: Deloitte & Touche LLP

Awarding Agency: Department of Veterans Affairs

Start Date: 2024-09-18

End Date: 2025-09-17

Contract Duration: 364 days

Daily Burn Rate: $44.0K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 2

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: ENTERPRISE IDENTITY, CREDENTIAL, AND ACCESS MANAGEMENT (E-ICAM) TRANSFORMATION SUPPORT

Place of Performance

Location: ARLINGTON, ARLINGTON County, VIRGINIA, 22209

State: Virginia Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $16.0 million to DELOITTE & TOUCHE LLP for work described as: ENTERPRISE IDENTITY, CREDENTIAL, AND ACCESS MANAGEMENT (E-ICAM) TRANSFORMATION SUPPORT Key points: 1. Contract awarded to a large, established firm (Deloitte). 2. Focus on critical IT infrastructure for identity and access management. 3. Potential risks include vendor lock-in and data security. 4. Spending aligns with IT modernization efforts in government.

Value Assessment

Rating: good

The contract value of $16M for a one-year period appears reasonable for enterprise-level IT support services. Benchmarking against similar large-scale IT transformation projects suggests this is within expected ranges, though specific service components would require deeper analysis.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, indicating a robust process for selecting the best value. This method generally promotes competitive pricing and ensures a wide range of qualified vendors can participate.

Taxpayer Impact: The competitive award process aims to secure the best possible price for taxpayers, ensuring funds are used efficiently for essential IT services.

Public Impact

Improved security for veteran data through enhanced identity management. Streamlined access to VA systems for employees and authorized users. Modernization of critical IT infrastructure supporting VA operations. Potential for more efficient and secure digital services for veterans.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Reliance on a single large vendor for critical IT functions.
Potential for scope creep in complex IT transformation projects.
Data security and privacy risks associated with identity management.

Positive Signals

Awarded through full and open competition.
Focus on modernizing essential IT infrastructure.
Clear contract end date and defined scope.

Sector Analysis

This contract falls within the IT services sector, specifically focusing on cybersecurity and identity management. Government spending on IT modernization, including E-ICAM solutions, has been increasing to address evolving threats and improve operational efficiency.

Small Business Impact

The contract was awarded to Deloitte & Touche LLP, a large business. There is no indication of specific small business participation or subcontracting goals in the provided data.

Oversight & Accountability

The Department of Veterans Affairs is the contracting agency, responsible for oversight. The fixed-price contract type provides some cost control, but ongoing monitoring of performance and deliverables is crucial for accountability.

Related Government Programs

Other Computer Related Services
Department of Veterans Affairs Contracting
Department of Veterans Affairs Programs

Risk Flags

Vendor lock-in potential
Complexity of IT transformation projects
Data security and privacy concerns
Reliance on a single large contractor

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $16.0 million to DELOITTE & TOUCHE LLP. ENTERPRISE IDENTITY, CREDENTIAL, AND ACCESS MANAGEMENT (E-ICAM) TRANSFORMATION SUPPORT

Who is the contractor on this award?

The obligated recipient is DELOITTE & TOUCHE LLP.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $16.0 million.

What is the period of performance?

Start: 2024-09-18. End: 2025-09-17.

What specific metrics will be used to measure the success of the E-ICAM transformation support?

Success metrics should focus on quantifiable improvements in system security, user access efficiency, and reduction in identity-related incidents. Key performance indicators could include reduced login times, fewer failed access attempts, successful implementation of multi-factor authentication across systems, and positive user feedback on the new identity management processes.

What are the primary risks associated with Deloitte's role in this E-ICAM transformation?

Primary risks include potential vendor lock-in, where the VA becomes overly dependent on Deloitte's proprietary systems or expertise, making future transitions difficult. There's also a risk of inadequate knowledge transfer to internal VA staff, hindering long-term self-sufficiency. Furthermore, the complexity of integrating new identity solutions could lead to unforeseen technical challenges or security vulnerabilities if not managed meticulously.

How does this E-ICAM contract contribute to the VA's overall mission effectiveness?

This contract is crucial for enhancing the VA's mission effectiveness by securing sensitive veteran data and ensuring authorized personnel have seamless access to necessary systems. Improved identity and access management reduces the risk of data breaches and operational disruptions, allowing healthcare providers and administrators to focus on delivering services to veterans more efficiently and securely.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - SECURITY AND COMPLIANCE

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 2

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Parent Company: Deloitte Consulting LLP

Address: 1919 N LYNN ST, ARLINGTON, VA, 22209

Business Categories: Category Business, Not Designated a Small Business, Partnership or Limited Liability Partnership, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $43,190,143

Exercised Options: $16,004,011

Current Obligation: $16,004,011

Actual Outlays: $9,502,565

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: GS00F029DA

IDV Type: FSS

Timeline