VA awards $11.1M for Dental Records Manager Plus Software Maintenance to Document Storage Systems, Inc
Contract Overview
Contract Amount: $11,091,496 ($11.1M)
Contractor: Document Storage Systems, Inc.
Awarding Agency: Department of Veterans Affairs
Start Date: 2020-10-01
End Date: 2025-09-30
Contract Duration: 1,825 days
Daily Burn Rate: $6.1K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: DSS DENTAL RECORDS MANAGER PLUS SOFTWARE MAINTENANCE
Place of Performance
Location: NORTH PALM BEACH, PALM BEACH County, FLORIDA, 33408
State: Florida Government Spending
Plain-Language Summary
Department of Veterans Affairs obligated $11.1 million to DOCUMENT STORAGE SYSTEMS, INC. for work described as: DSS DENTAL RECORDS MANAGER PLUS SOFTWARE MAINTENANCE Key points: 1. The contract value is $11.1 million over five years. 2. The award was made under full and open competition. 3. The contract is for software maintenance, a common IT service. 4. The vendor is Document Storage Systems, Inc.
Value Assessment
Rating: good
The contract's firm fixed price structure suggests predictable costs. Benchmarking against similar software maintenance contracts would provide further insight into its value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition, indicating a competitive bidding process. This method generally promotes price discovery and potentially better pricing for the government.
Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary software maintenance.
Public Impact
Ensures continuity of critical dental record management for VA facilities. Supports the operational needs of healthcare providers within the VA system. Maintains the functionality and security of essential dental software.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Lack of specific performance metrics in provided data.
- Potential for vendor lock-in with specialized software maintenance.
Positive Signals
- Awarded under full and open competition.
- Firm fixed price contract type.
Sector Analysis
This contract falls within the IT services sector, specifically software maintenance. Spending benchmarks for similar IT maintenance contracts can vary widely based on software complexity and vendor.
Small Business Impact
The provided data indicates that this contract was not awarded to a small business. Further analysis would be needed to determine if small businesses had an opportunity to compete.
Oversight & Accountability
The Department of Veterans Affairs is responsible for oversight of this contract. Standard procurement regulations and contract management practices would apply.
Related Government Programs
- Other Computer Related Services
- Department of Veterans Affairs Contracting
- Department of Veterans Affairs Programs
Risk Flags
- Potential for vendor lock-in.
- Lack of detailed performance metrics.
- No indication of small business participation.
- Dependence on a single software product.
Tags
other-computer-related-services, department-of-veterans-affairs, fl, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Veterans Affairs awarded $11.1 million to DOCUMENT STORAGE SYSTEMS, INC.. DSS DENTAL RECORDS MANAGER PLUS SOFTWARE MAINTENANCE
Who is the contractor on this award?
The obligated recipient is DOCUMENT STORAGE SYSTEMS, INC..
Which agency awarded this contract?
Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).
What is the total obligated amount?
The obligated amount is $11.1 million.
What is the period of performance?
Start: 2020-10-01. End: 2025-09-30.
What is the specific functionality provided by the DSS Dental Records Manager Plus software?
The DSS Dental Records Manager Plus software is designed to manage dental records within the Department of Veterans Affairs. While specific functionalities are not detailed in the provided data, such systems typically handle patient demographics, treatment history, imaging, scheduling, and billing, ensuring efficient and secure record-keeping for dental care providers.
What are the potential risks associated with relying on a single vendor for software maintenance?
Relying on a single vendor for software maintenance can lead to vendor lock-in, where switching to a different provider becomes costly and complex. This can also reduce negotiating leverage for future renewals and potentially expose the VA to risks if the vendor experiences financial instability or discontinues the product line.
How does this contract contribute to the overall effectiveness of VA healthcare delivery?
This contract ensures the continuous operation and support of a critical software system for managing dental records. By maintaining the software, it supports the efficient delivery of dental care services, accurate patient record-keeping, and compliance with healthcare regulations, thereby contributing to the overall effectiveness and quality of VA healthcare.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Contractor Details
Address: 12575 US HIGHWAY 1, JUNO BEACH, FL, 33408
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business
Financial Breakdown
Contract Ceiling: $22,451,763
Exercised Options: $22,355,826
Current Obligation: $11,091,496
Actual Outlays: $5,682,802
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: GS35F0485N
IDV Type: FSS
Timeline
Start Date: 2020-10-01
Current End Date: 2025-09-30
Potential End Date: 2025-09-30 00:00:00
Last Modified: 2026-01-27
More Contracts from Document Storage Systems, Inc.
- Fbcs Bridge Contract - the Renewal of 142 Software Licenses, Maintenance and Technical Support for the FEE Basis Claims System (fbcs) AT the 142 END User Sites Where Fbcs IS Currently Deployed. the Contractor Shall Provide Annual Software Licenses, and Software Maintenance Services, Which Include Periodic Updates, Upgrades, Enhancements and Corrections to the Software, Training, and Technical Support, SO AS to Cause the Software to Perform According to ITS Specifications, Documentation or Demonstrated Claims — $110.2M (Department of Veterans Affairs)
- Hcba Virr Contract — $89.0M (Department of Veterans Affairs)
- THE Purpose of This Effort IS to Provide Veterans Health Administrations Hicba Virr Software Solution With Maintenance and Technical Support Services Which Provides Functionality for Coding, Revenue Workflows, and Reporting — $67.9M (Department of Veterans Affairs)
- Purchased Care Health Care Claims Processing — $64.8M (Department of Veterans Affairs)
- Federal Contract — $55.5M (Department of Veterans Affairs)
Other Department of Veterans Affairs Contracts
- CCN Region 3 Express Report — $5.2B (Optum Public Sector Solutions, Inc.)
- Express Report for FY22 Region 2 — $5.1B (Optum Public Sector Solutions, Inc.)
- Fiscal Year 2022 Express Report for Region 1 — $4.2B (Optum Public Sector Solutions, Inc.)
- Express Report for the Patient Centered Community Care (PC3) Contract — $3.3B (Triwest Healthcare Alliance Corp)
- CCN Region Three FY21 Express Report — $3.1B (Optum Public Sector Solutions, Inc.)