SSA awards $11M for database and OS services to Creoal Consulting LLC for Social Security systems
Contract Overview
Contract Amount: $10,983,335 ($11.0M)
Contractor: Creoal Consulting LLC
Awarding Agency: Social Security Administration
Start Date: 2022-11-15
End Date: 2026-11-01
Contract Duration: 1,447 days
Daily Burn Rate: $7.6K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: TASK ORDER FOR APPLICATION DATABASE ADMINISTRATION & OPERATING SYSTEM SERVICES FOR THE SOCIAL SECURITY ONLINE ACCOUNTING & REPORTING SYSTEM & THE SOCIAL SECURITY ELECTRONIC REMITTANCE SYSTEM.
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20036
Plain-Language Summary
Social Security Administration obligated $11.0 million to CREOAL CONSULTING LLC for work described as: TASK ORDER FOR APPLICATION DATABASE ADMINISTRATION & OPERATING SYSTEM SERVICES FOR THE SOCIAL SECURITY ONLINE ACCOUNTING & REPORTING SYSTEM & THE SOCIAL SECURITY ELECTRONIC REMITTANCE SYSTEM. Key points: 1. The contract focuses on critical IT infrastructure for Social Security's online accounting and remittance systems. 2. Creoal Consulting LLC, a small business, secured this award. 3. The contract is a firm-fixed-price delivery order under full and open competition. 4. The duration is over four years, indicating a need for sustained support.
Value Assessment
Rating: good
The $10.98 million award for database and OS services appears reasonable given the four-year duration and the specialized nature of the work supporting critical Social Security systems. Benchmarking against similar custom computer programming services contracts would provide further validation.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a robust process for discovering the best value and price. This method generally leads to more competitive pricing as multiple vendors have the opportunity to bid.
Taxpayer Impact: Full and open competition aims to ensure taxpayer funds are used efficiently by fostering a competitive environment that drives down costs.
Public Impact
Ensures continued operation of essential Social Security online services. Supports the financial reporting and remittance systems crucial for SSA's operations. Provides stability for users accessing Social Security accounts online.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in if services are highly specialized.
- Reliance on a single vendor for critical system maintenance.
Positive Signals
- Awarded under full and open competition.
- Firm-fixed-price contract provides cost certainty.
- Long-term duration suggests stable, ongoing need.
Sector Analysis
This contract falls under custom computer programming services, a significant segment of the IT sector. Spending in this area is driven by the need for specialized software development, maintenance, and support for government IT infrastructure.
Small Business Impact
Creoal Consulting LLC is identified as a small business. Awards to small businesses are encouraged to foster competition and economic growth, though the specific impact on overall small business contracting goals requires further analysis.
Oversight & Accountability
The award is a delivery order under a larger contract, implying prior oversight of the contracting vehicle. The Social Security Administration is responsible for overseeing this task order to ensure performance and value.
Related Government Programs
- Custom Computer Programming Services
- Social Security Administration Contracting
- Social Security Administration Programs
Risk Flags
- Potential for vendor lock-in.
- Reliance on a single vendor for critical IT infrastructure.
- Need for clear performance metrics to ensure value.
- Complexity of managing database and OS services.
Tags
custom-computer-programming-services, social-security-administration, dc, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Social Security Administration awarded $11.0 million to CREOAL CONSULTING LLC. TASK ORDER FOR APPLICATION DATABASE ADMINISTRATION & OPERATING SYSTEM SERVICES FOR THE SOCIAL SECURITY ONLINE ACCOUNTING & REPORTING SYSTEM & THE SOCIAL SECURITY ELECTRONIC REMITTANCE SYSTEM.
Who is the contractor on this award?
The obligated recipient is CREOAL CONSULTING LLC.
Which agency awarded this contract?
Awarding agency: Social Security Administration (Social Security Administration).
What is the total obligated amount?
The obligated amount is $11.0 million.
What is the period of performance?
Start: 2022-11-15. End: 2026-11-01.
What is the specific scope of 'database administration & operating system services' to ensure comprehensive coverage?
The scope likely includes managing, maintaining, and optimizing the databases and operating systems that support the Social Security Online Accounting & Reporting System and the Social Security Electronic Remittance System. This could encompass performance tuning, security patching, user access management, data backup and recovery, and troubleshooting system issues to ensure high availability and data integrity for these critical financial systems.
How does the firm-fixed-price structure mitigate risks associated with potential scope creep or unforeseen technical challenges?
A firm-fixed-price contract establishes a set price for the defined scope of work, shifting the risk of cost overruns to the contractor. While it provides cost certainty for the government, it necessitates a very clear and detailed statement of work. Unforeseen technical challenges or scope creep could lead to contractor disputes or reduced profit margins, potentially impacting performance if not managed proactively through contract modifications.
What metrics will be used to assess the effectiveness of Creoal Consulting LLC's performance in maintaining these critical systems?
Effectiveness will likely be measured through key performance indicators (KPIs) such as system uptime and availability, response times for critical incidents, database performance metrics (e.g., query execution times), successful data backup and recovery rates, and adherence to security protocols. Regular performance reviews and user feedback will also contribute to assessing the contractor's effectiveness in supporting these vital Social Security systems.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Custom Computer Programming Services
Product/Service Code: IT AND TELECOM - DATA CENTER
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 28321322Q00000127
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 12950 WORLDGATE DR, STE 450, HERNDON, VA, 20170
Business Categories: Category Business, Limited Liability Corporation, Not Designated a Small Business, Partnership or Limited Liability Partnership, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $15,351,641
Exercised Options: $10,983,335
Current Obligation: $10,983,335
Actual Outlays: $9,333,815
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: GS35F0480X
IDV Type: FSS
Timeline
Start Date: 2022-11-15
Current End Date: 2026-11-01
Potential End Date: 2028-05-01 00:00:00
Last Modified: 2026-04-09
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