State Dept. Awards $4.7M for Online Passport Services to ESIMPLICITY INC
Contract Overview
Contract Amount: $4,687,862 ($4.7M)
Contractor: Esimplicity Inc
Awarding Agency: Department of State
Start Date: 2025-05-27
End Date: 2026-07-14
Contract Duration: 413 days
Daily Burn Rate: $11.4K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 4
Pricing Type: TIME AND MATERIALS
Sector: IT
Official Description: ONLINE PASSPORT ENHANCEMENT, RENEWAL AND APPLICATION SERVICES (OPERAS)
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20052
Plain-Language Summary
Department of State obligated $4.7 million to ESIMPLICITY INC for work described as: ONLINE PASSPORT ENHANCEMENT, RENEWAL AND APPLICATION SERVICES (OPERAS) Key points: 1. Contract awarded to ESIMPLICITY INC for online passport services. 2. Total contract value is $4,687,862.07. 3. The contract falls under Computer Systems Design Services (NAICS 541512). 4. Service period runs from May 27, 2025, to July 14, 2026. 5. This is a delivery order under a larger contract.
Value Assessment
Rating: fair
The contract value of $4.7M for online passport services appears reasonable given the scope. Benchmarking against similar government IT service contracts would provide a clearer picture of value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a competitive bidding process. This method generally leads to better price discovery and potentially lower costs for the government.
Taxpayer Impact: Taxpayers benefit from a competitive process that aims to secure services at a fair market price for essential government functions like passport processing.
Public Impact
Streamlines passport application and renewal processes for citizens. Enhances user experience for online government services. Supports the Department of State's operational efficiency. Potential for improved turnaround times for passport services.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Lack of specific performance metrics in provided data.
- Potential for scope creep in IT service contracts.
- Dependence on a single vendor for critical citizen services.
Positive Signals
- Awarded through full and open competition.
- Supports essential citizen services.
- Clear service period defined.
Sector Analysis
The IT sector, particularly custom computer systems design services, is crucial for modernizing government operations. Spending benchmarks for similar IT service contracts vary widely based on complexity and duration, but $4.7M for a 14-month period is within a typical range for specialized system development and support.
Small Business Impact
The provided data does not indicate whether small businesses were involved in this contract, either as prime contractors or subcontractors. Further analysis would be needed to determine the extent of small business participation.
Oversight & Accountability
Oversight will be crucial to ensure ESIMPLICITY INC meets performance requirements and delivers the online passport enhancement services as specified. The Department of State's contracting officers will monitor progress and adherence to contract terms.
Related Government Programs
- Computer Systems Design Services
- Department of State Contracting
- Department of State Programs
Risk Flags
- Potential for vendor lock-in if services are highly specialized.
- Risk of cost overruns if scope is not tightly managed.
- Dependence on vendor for critical citizen-facing services.
- Cybersecurity risks associated with online application data.
Tags
computer-systems-design-services, department-of-state, dc, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of State awarded $4.7 million to ESIMPLICITY INC. ONLINE PASSPORT ENHANCEMENT, RENEWAL AND APPLICATION SERVICES (OPERAS)
Who is the contractor on this award?
The obligated recipient is ESIMPLICITY INC.
Which agency awarded this contract?
Awarding agency: Department of State (Department of State).
What is the total obligated amount?
The obligated amount is $4.7 million.
What is the period of performance?
Start: 2025-05-27. End: 2026-07-14.
What specific enhancements are included in the OPERAS contract, and how do they align with the Department of State's strategic goals for citizen services?
The provided data lacks specifics on the 'enhancements' for the OPERAS. A detailed review of the contract statement of work is necessary to understand the technical scope, features, and functionalities to be developed or improved. Aligning these enhancements with strategic goals would involve assessing their contribution to efficiency, user satisfaction, and security in passport processing.
What are the key performance indicators (KPIs) for this contract, and how will ESIMPLICITY INC's performance be measured against them?
The provided data does not specify the key performance indicators (KPIs) for this contract. Effective oversight requires clearly defined metrics related to system uptime, user satisfaction, processing times, and security compliance. The Department of State should establish and monitor these KPIs to ensure the vendor delivers the contracted services effectively and efficiently.
What is the projected impact of these online passport services on the Department of State's overall budget and operational efficiency?
The $4.7M contract represents a specific investment in modernizing passport services. The projected impact on the Department's budget and efficiency depends on the success of the enhancements in reducing manual processing, improving accuracy, and potentially increasing application throughput. A cost-benefit analysis comparing the contract cost to expected operational savings and improved citizen service levels would clarify the overall financial and operational impact.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 4
Pricing Type: TIME AND MATERIALS (Y)
Evaluated Preference: NONE
Contractor Details
Parent Company: Esimplicity, Inc.
Address: 1751 ELTON RD, SILVER SPRING, MD, 20903
Business Categories: 8(a) Program Participant, Asian Pacific American Owned Business, Category Business, Corporate Entity Not Tax Exempt, Economically Disadvantaged Women Owned Small Business, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business
Financial Breakdown
Contract Ceiling: $13,837,722
Exercised Options: $4,687,862
Current Obligation: $4,687,862
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: 47QTCA19D00KH
IDV Type: FSS
Timeline
Start Date: 2025-05-27
Current End Date: 2026-07-14
Potential End Date: 2028-07-14 00:00:00
Last Modified: 2026-03-19
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