State Department awards CGI Federal $53.1M for Overseas Consular Support Services in India
Contract Overview
Contract Amount: $53,110,968 ($53.1M)
Contractor: CGI Federal Inc.
Awarding Agency: Department of State
Start Date: 2023-01-09
End Date: 2027-01-08
Contract Duration: 1,460 days
Daily Burn Rate: $36.4K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 3
Pricing Type: FIRM FIXED PRICE
Sector: Other
Official Description: GLOBAL SUPPORT STRATEGY FOR OVERSEAS CONSULAR SUPPORT SERVICES 2.0 (GSS 2.) MISSION INDIA.
Place of Performance
Location: FAIRFAX, FAIRFAX County, VIRGINIA, 22033
State: Virginia Government Spending
Plain-Language Summary
Department of State obligated $53.1 million to CGI FEDERAL INC. for work described as: GLOBAL SUPPORT STRATEGY FOR OVERSEAS CONSULAR SUPPORT SERVICES 2.0 (GSS 2.) MISSION INDIA. Key points: 1. Contract value represents a significant investment in supporting diplomatic operations. 2. Full and open competition suggests a robust market for these services. 3. Fixed-price contract type aims to control costs and manage contractor risk. 4. Contract duration of four years allows for sustained service delivery. 5. Focus on India highlights a key geographic area for consular operations. 6. The award to CGI Federal Inc. indicates a reliance on established contractors for critical support.
Value Assessment
Rating: good
The contract value of $53.1 million over four years for overseas consular support services in India appears reasonable given the scope. Benchmarking against similar global support contracts for diplomatic missions is challenging due to unique operational requirements. However, the firm fixed-price structure suggests an effort to ensure cost predictability. The per-contractor cost, if broken down, would offer further insight into value for money.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, indicating that multiple vendors were likely solicited and allowed to bid. The presence of three bidders suggests a competitive environment, which generally leads to better pricing and service offerings for the government. This level of competition is a positive sign for price discovery and ensuring the government receives value.
Taxpayer Impact: Taxpayers benefit from a competitive bidding process that helps ensure funds are used efficiently and that the services procured are priced appropriately.
Public Impact
Supports the U.S. Department of State's consular operations in India, facilitating services for U.S. citizens abroad and visa processing. Ensures the smooth functioning of diplomatic facilities and personnel in a key international location. Contributes to the stability and effectiveness of U.S. foreign policy engagement in India. Potentially supports local employment in India through the contractor's operations and service delivery.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for scope creep if requirements are not clearly defined and managed.
- Reliance on a single contractor for critical infrastructure could pose a risk if performance falters.
- Geopolitical instability in the region could impact service delivery and personnel safety.
Positive Signals
- Firm fixed-price contract provides cost certainty for the government.
- Long-term contract duration allows for stable service provision and relationship building.
- Full and open competition suggests a healthy market and potential for competitive pricing.
Sector Analysis
This contract falls within the IT and professional services sector, specifically focusing on facilities management and support services for government operations abroad. The market for such services is substantial, driven by the global presence of government agencies. Comparable spending benchmarks are difficult to establish precisely due to the unique nature of consular support, but IT and facilities management contracts for large organizations often run into tens or hundreds of millions of dollars.
Small Business Impact
The data indicates this contract was awarded under full and open competition and does not specify any small business set-aside. While CGI Federal Inc. is the prime contractor, there is no explicit information on subcontracting plans for small businesses. Further review would be needed to determine if small business participation is mandated or encouraged through subcontracting opportunities.
Oversight & Accountability
Oversight for this contract would primarily reside with the Department of State's contracting officers and program managers. Accountability measures are typically embedded within the contract's performance work statement and terms, including service level agreements and reporting requirements. Transparency is facilitated through contract award databases, though detailed performance metrics may not always be publicly available. Inspector General jurisdiction would apply in cases of fraud, waste, or abuse.
Related Government Programs
- Overseas Contingency Operations
- Diplomatic and Consular Programs
- Information Technology Services
- Facilities Management Services
Risk Flags
- Performance Risk
- Geopolitical Risk
- Cybersecurity Risk
Tags
department-of-state, consular-services, information-technology, facilities-management, india, firm-fixed-price, full-and-open-competition, delivery-order, cgi-federal-inc, overseas-operations, it-support, professional-services
Frequently Asked Questions
What is this federal contract paying for?
Department of State awarded $53.1 million to CGI FEDERAL INC.. GLOBAL SUPPORT STRATEGY FOR OVERSEAS CONSULAR SUPPORT SERVICES 2.0 (GSS 2.) MISSION INDIA.
Who is the contractor on this award?
The obligated recipient is CGI FEDERAL INC..
Which agency awarded this contract?
Awarding agency: Department of State (Department of State).
What is the total obligated amount?
The obligated amount is $53.1 million.
What is the period of performance?
Start: 2023-01-09. End: 2027-01-08.
What is CGI Federal Inc.'s track record with the Department of State for similar overseas support contracts?
CGI Federal Inc. has a history of working with the Department of State on various IT and support services. While specific details on past performance for overseas consular support in India are not provided in this data, the company's broader experience with government contracts suggests a capacity to handle complex requirements. A deeper dive into their contract history with the State Department, including past performance evaluations and any reported issues, would provide a more comprehensive understanding of their reliability for this specific GSS 2.0 mission.
How does the $53.1 million contract value compare to previous or similar overseas consular support contracts?
Direct comparison of the $53.1 million value is difficult without specific data on prior 'Global Support Strategy for Overseas Consular Support Services' contracts or comparable agreements for other regions. However, considering the four-year duration and the scope of supporting consular operations in a major country like India, the annual average of approximately $13.3 million appears to be within a reasonable range for large-scale government support services. Factors such as the number of personnel supported, facilities managed, and specific services rendered would influence this value.
What are the primary risks associated with this contract, and how are they being mitigated?
Key risks include potential performance failures by the contractor, geopolitical instability affecting operations in India, and cybersecurity threats to sensitive consular data. Mitigation strategies likely involve robust performance monitoring by the Department of State, clear service level agreements, contingency planning for disruptions, and stringent cybersecurity protocols mandated by the contract. The firm fixed-price nature also shifts some financial risk to the contractor.
How effective is the 'full and open competition' approach in ensuring value for money for this type of service?
Full and open competition is generally considered the most effective method for ensuring value for money as it allows the widest possible pool of qualified vendors to bid, fostering a competitive environment that drives down prices and encourages innovation. With three bidders identified, the Department of State likely received competitive proposals. The effectiveness is further realized if the evaluation criteria prioritize not just price but also technical capability and past performance, ensuring the best overall value is selected.
What is the historical spending pattern for overseas consular support services by the Department of State?
Historical spending on overseas consular support services by the Department of State has likely been substantial and potentially increasing, reflecting global demands and evolving security requirements. While specific figures for this contract's predecessors are not detailed here, the Department consistently invests significant resources in maintaining its diplomatic presence and providing essential services abroad. Trends may show a shift towards more integrated IT and facilities management solutions, as suggested by the 'GSS 2.0' designation.
What specific IT and facilities management services are included under this contract?
The contract, designated 'Computer Facilities Management Services' (NAICS 541513), likely encompasses a broad range of IT infrastructure management, network support, cybersecurity, help desk services, and potentially the maintenance and operation of physical facilities at consular posts in India. This could include managing servers, workstations, communication systems, physical security systems, and ensuring the operational readiness of the physical environment necessary for consular functions.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Facilities Management Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 19AQMM22R0106
Offers Received: 3
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 12601 FAIR LAKES CIR, FAIRFAX, VA, 22033
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Foreign Owned, Foreign-Owned and U.S.-Incorporated Business, Not Designated a Small Business, Special Designations
Financial Breakdown
Contract Ceiling: $150,769,506
Exercised Options: $53,110,968
Current Obligation: $53,110,968
Actual Outlays: $3,854,579
Subaward Activity
Number of Subawards: 20
Total Subaward Amount: $39,649,197
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: 19AQMM21D0003
IDV Type: IDC
Timeline
Start Date: 2023-01-09
Current End Date: 2027-01-08
Potential End Date: 2033-07-08 00:00:00
Last Modified: 2025-09-23
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