DOJ's $8M Language Line Services BPA for Telephonic Interpretation Extended to Sept 2026
Contract Overview
Contract Amount: $8,000 ($8.0K)
Contractor: Language Line, LLC
Awarding Agency: Department of Justice
Start Date: 2025-10-01
End Date: 2026-09-30
Contract Duration: 364 days
Daily Burn Rate: $22/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: FIRM FIXED PRICE
Sector: Other
Official Description: LANGUAGE LINE SERVICES (LLS): TELEPHONIC INTERPRETATION BPA 15JPSS21A00000132 DOS: OCTOBER 1, 2025 THRU SEPTEMBER 30, 2026 FUNDING THROUGH JANUARY 31, 2026
Place of Performance
Location: MONTEREY, MONTEREY County, CALIFORNIA, 93940
Plain-Language Summary
Department of Justice obligated $8,000 to LANGUAGE LINE, LLC for work described as: LANGUAGE LINE SERVICES (LLS): TELEPHONIC INTERPRETATION BPA 15JPSS21A00000132 DOS: OCTOBER 1, 2025 THRU SEPTEMBER 30, 2026 FUNDING THROUGH JANUARY 31, 2026 Key points: 1. The contract provides essential telephonic interpretation services for the Federal Prison System. 2. Awarded via full and open competition, ensuring market-driven pricing. 3. The BPA call mechanism allows for flexible task order issuance. 4. Funding is secured through January 31, 2026, with potential for extension.
Value Assessment
Rating: good
The $8 million ceiling for this BPA call appears reasonable for 364 days of service, considering the critical nature of interpretation services in correctional facilities. Benchmarking against similar government-wide contracts for language services would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition, indicating a robust price discovery process. This method allows multiple qualified vendors to bid, driving competitive pricing.
Taxpayer Impact: The use of a competitive process helps ensure taxpayer funds are used efficiently for essential services.
Public Impact
Ensures effective communication for inmates with limited English proficiency, supporting due process and facility operations. Facilitates access to critical information and services for a diverse inmate population. Supports the Bureau of Prisons' mission to provide safe and secure correctional facilities.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Positive Signals
- Full and open competition
- Clear service need
- Defined contract period
Sector Analysis
This contract falls under professional, scientific, and technical services, specifically translation and interpretation. Government spending in this sector is driven by the need for multilingual communication across various agencies and programs.
Small Business Impact
While this specific BPA call was awarded to Language Line, LLC, the 'full and open competition' framework theoretically allows for small business participation if they meet the qualifications and submit competitive bids.
Oversight & Accountability
The Bureau of Prisons is responsible for overseeing the performance of this contract to ensure timely and accurate interpretation services are delivered as required.
Related Government Programs
- Translation and Interpretation Services
- Department of Justice Contracting
- Federal Prison System / Bureau of Prisons Programs
Risk Flags
- Potential vendor lock-in if not managed proactively
- Reliance on vendor's interpreter pool quality and availability
- Need for ongoing monitoring of service quality and pricing
Tags
translation-and-interpretation-services, department-of-justice, ca, bpa-call, under-100k
Frequently Asked Questions
What is this federal contract paying for?
Department of Justice awarded $8,000 to LANGUAGE LINE, LLC. LANGUAGE LINE SERVICES (LLS): TELEPHONIC INTERPRETATION BPA 15JPSS21A00000132 DOS: OCTOBER 1, 2025 THRU SEPTEMBER 30, 2026 FUNDING THROUGH JANUARY 31, 2026
Who is the contractor on this award?
The obligated recipient is LANGUAGE LINE, LLC.
Which agency awarded this contract?
Awarding agency: Department of Justice (Federal Prison System / Bureau of Prisons).
What is the total obligated amount?
The obligated amount is $8,000.
What is the period of performance?
Start: 2025-10-01. End: 2026-09-30.
What is the estimated annual spend based on the $8M ceiling and 364-day duration?
The total ceiling for the BPA call is $8 million over 364 days. Without specific task order data, it's difficult to determine the exact annual spend. However, if the spending were evenly distributed, it would approximate $8 million per year. Actual utilization will depend on the operational needs of the Federal Prison System.
Are there any potential risks associated with relying on a single vendor for such a critical service, even if awarded competitively?
While awarded competitively, over-reliance on a single vendor can pose risks such as price increases in future renewals or potential service disruptions if the vendor faces operational issues. Maintaining awareness of the market and alternative providers is crucial for long-term risk mitigation.
How is the effectiveness of the telephonic interpretation services measured and ensured?
Effectiveness is typically measured through performance metrics outlined in the contract, such as call answer times, accuracy rates, and customer satisfaction surveys from facility staff. The Bureau of Prisons would monitor these metrics to ensure the services meet the required standards for inmate communication and operational needs.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Other Professional, Scientific, and Technical Services › Translation and Interpretation Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › ADMINISTRATIVE SUPPORT SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: Teleperformance SE
Address: 1 LOWER RAGSDALE DR BLDG 2, MONTEREY, CA, 93940
Business Categories: Category Business, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $8,000
Exercised Options: $8,000
Current Obligation: $8,000
Actual Outlays: $2,790
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Parent Contract
Parent Award PIID: 15JPSS21A00000132
IDV Type: BPA
Timeline
Start Date: 2025-10-01
Current End Date: 2026-09-30
Potential End Date: 2026-09-30 00:00:00
Last Modified: 2026-04-08
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