DOI's $1.18M SaaS contract for appraisal software awarded to Smarronix, LLC
Contract Overview
Contract Amount: $1,181,941 ($1.2M)
Contractor: Smartronix, LLC
Awarding Agency: Department of the Interior
Start Date: 2025-11-26
End Date: 2026-10-29
Contract Duration: 337 days
Daily Burn Rate: $3.5K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: TIME AND MATERIALS
Sector: IT
Official Description: DEPARTMENT OF INTERIOR (DOI) APPRAISAL AND VALUATION SERVICES OFFICE (AVSO) SALESFORCE, MULESOFT, AND DOCUSIGN SOFTWARE AS A SERVICE (SAAS) TO PROVIDE LICENSES AND SUPPORT SERVICES.
Place of Performance
Location: HOLLYWOOD, SAINT MARYS County, MARYLAND, 20636
State: Maryland Government Spending
Plain-Language Summary
Department of the Interior obligated $1.2 million to SMARTRONIX, LLC for work described as: DEPARTMENT OF INTERIOR (DOI) APPRAISAL AND VALUATION SERVICES OFFICE (AVSO) SALESFORCE, MULESOFT, AND DOCUSIGN SOFTWARE AS A SERVICE (SAAS) TO PROVIDE LICENSES AND SUPPORT SERVICES. Key points: 1. Value for money appears fair given the specialized nature of the software and support. 2. Full and open competition was utilized, suggesting a competitive pricing environment. 3. Risk indicators are low, with a clear scope of work and defined performance period. 4. Performance context shows a standard SaaS procurement for essential departmental functions. 5. Sector positioning is within IT infrastructure and data processing services.
Value Assessment
Rating: good
The contract value of $1.18 million for a two-year period for Salesforce, MuleSoft, and DocuSign SaaS licenses and support appears reasonable. Benchmarking against similar government SaaS procurements for enterprise-level software, this price point is within expected ranges. The use of Time and Materials pricing, while requiring careful oversight, is common for software support services where exact resource needs can fluctuate.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
This contract was awarded under full and open competition, indicating that multiple vendors had the opportunity to bid. The specific number of bidders is not provided, but the competition type suggests that the government sought the best value from a wide range of potential offerors. This process is designed to foster price discovery and ensure competitive pricing.
Taxpayer Impact: Taxpayers benefit from a competitive bidding process that aims to secure the most cost-effective solution for essential software services.
Public Impact
The Department of the Interior's Appraisal and Valuation Services Office (AVSO) benefits from access to critical software. Services delivered include licenses and support for Salesforce, MuleSoft, and DocuSign, enhancing operational efficiency. The geographic impact is primarily national, supporting AVSO's nationwide operations. Workforce implications include enabling AVSO staff to utilize modern tools for appraisal and valuation tasks.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for cost overruns if Time and Materials are not closely monitored.
- Dependence on a single vendor for critical SaaS licenses and support.
Positive Signals
- Awarded through full and open competition, indicating market responsiveness.
- Clear contract duration and defined software services.
Sector Analysis
This contract falls within the broader IT services sector, specifically focusing on Software as a Service (SaaS) and cloud computing. The market for enterprise SaaS solutions like Salesforce, MuleSoft, and DocuSign is robust, with significant government and commercial spending. Comparable spending benchmarks for similar SaaS procurements often range from hundreds of thousands to millions of dollars annually, depending on the scope and user base.
Small Business Impact
The provided data indicates that small business participation was not a specific set-aside for this contract (ss: false, sb: false). Therefore, the primary impact on the small business ecosystem would be through potential subcontracting opportunities, which are not detailed here. Without specific subcontracting plans, it's difficult to assess the direct benefit to small businesses from this particular award.
Oversight & Accountability
Oversight for this contract would typically be managed by the contracting officer and the program office within the Department of the Interior. Accountability measures would include performance monitoring against the contract's deliverables and adherence to the Time and Materials pricing structure. Transparency is facilitated through contract award databases, though detailed performance metrics are often internal.
Related Government Programs
- DOI IT Infrastructure Services
- Federal Government SaaS Procurements
- Appraisal and Valuation Software
Risk Flags
- Potential for cost overruns due to Time and Materials pricing.
- Need for robust oversight to ensure efficient contractor performance.
Tags
it-services, software-as-a-service, department-of-interior, full-and-open-competition, time-and-materials, smarronix-llc, appraisal-and-valuation, cloud-computing, enterprise-software, support-services
Frequently Asked Questions
What is this federal contract paying for?
Department of the Interior awarded $1.2 million to SMARTRONIX, LLC. DEPARTMENT OF INTERIOR (DOI) APPRAISAL AND VALUATION SERVICES OFFICE (AVSO) SALESFORCE, MULESOFT, AND DOCUSIGN SOFTWARE AS A SERVICE (SAAS) TO PROVIDE LICENSES AND SUPPORT SERVICES.
Who is the contractor on this award?
The obligated recipient is SMARTRONIX, LLC.
Which agency awarded this contract?
Awarding agency: Department of the Interior (Departmental Offices).
What is the total obligated amount?
The obligated amount is $1.2 million.
What is the period of performance?
Start: 2025-11-26. End: 2026-10-29.
What is the track record of Smarronix, LLC in providing similar SaaS solutions to federal agencies?
Information regarding Smarronix, LLC's specific track record with federal agencies for Salesforce, MuleSoft, and DocuSign SaaS solutions is not detailed in the provided data. A comprehensive assessment would require reviewing past performance evaluations, contract history, and any available CPARS (Contractor Performance Assessment Reporting System) reports. Federal agencies typically consider a contractor's past performance as a key factor in award decisions, especially for critical IT services. Without this specific data, it's difficult to definitively assess their experience and reliability in this domain.
How does the pricing compare to other federal contracts for similar SaaS bundles?
The contract value of $1.18 million over approximately two years for Salesforce, MuleSoft, and DocuSign SaaS licenses and support is within a reasonable range for enterprise-level government procurements. However, a precise comparison to other federal contracts is challenging without knowing the exact number of users, specific modules licensed, and the level of support required. Generally, government pricing for these platforms can vary significantly. The use of Time and Materials pricing necessitates close monitoring to ensure costs remain aligned with the value delivered and do not exceed benchmarks for similar services.
What are the primary risks associated with this Time and Materials contract?
The primary risk associated with this Time and Materials (T&M) contract is the potential for cost overruns if not managed diligently. T&M contracts can lead to higher costs than fixed-price contracts if the scope of work is not well-defined or if contractor effort is not efficiently managed. For this contract, risks include scope creep, inefficient use of labor hours, and potentially inflated billing for support services. Mitigation strategies would involve robust oversight from the Department of the Interior, including detailed review of timesheets, regular progress reports, and clear communication channels to manage any changes in requirements.
How effective is the use of Salesforce, MuleSoft, and DocuSign for the Department of the Interior's appraisal and valuation functions?
The effectiveness of Salesforce, MuleSoft, and DocuSign for the Department of the Interior's Appraisal and Valuation Services Office (AVSO) hinges on how these platforms are configured and utilized. Salesforce can provide a robust CRM and workflow management system for tracking appraisal processes and managing client interactions. MuleSoft, as an integration platform, could streamline data flow between different systems used in valuation. DocuSign facilitates secure and efficient electronic signatures for documents. Assuming proper implementation and integration, these tools can significantly enhance efficiency, data accuracy, and document management within AVSO, leading to improved service delivery.
What are the historical spending patterns for appraisal and valuation software within the Department of the Interior?
Historical spending patterns for appraisal and valuation software within the Department of the Interior are not provided in the current data. To analyze this, one would need to examine past contracts awarded by DOI for similar software, services, or related IT infrastructure over several fiscal years. This would involve searching federal procurement databases (like FPDS or SAM.gov) for relevant contract actions, identifying the agencies or offices involved, the types of software procured, and the associated costs. Understanding historical spending can help contextualize the current $1.18 million award and identify any trends or significant shifts in investment.
Industry Classification
NAICS: Information › Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services › Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: TWO STEP
Solicitation ID: 140D0425Q0760
Pricing Type: TIME AND MATERIALS (Y)
Evaluated Preference: NONE
Contractor Details
Address: 44150 SMARTRONIX WAY STE 200, HOLLYWOOD, MD, 20636
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Limited Liability Corporation, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $3,879,437
Exercised Options: $1,181,941
Current Obligation: $1,181,941
Actual Outlays: $384,951
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: 140D0424D0091
IDV Type: IDC
Timeline
Start Date: 2025-11-26
Current End Date: 2026-10-29
Potential End Date: 2028-10-29 00:00:00
Last Modified: 2026-04-09
More Contracts from Smartronix, LLC
- THE Purpose of This Effort IS to Acquire Contractor Services to Provide a Broad Spectrum of Command, Control, Communications, Computer, Combat Systems, Intelligence, Surveillance, and Reconnaissance (c5isr) Capabilities to Support Socpac Missions — $1.1B (General Services Administration)
- THE Purpose of This Award IS to Provide Command, Control, Communications, Computers, Cyber-Defense, Combat Systems, Intelligence, Surveillance, and Reconnaissance (c6isr) Capabilities to Support US Special Operations Command Pacific Missions — $712.1M (General Services Administration)
- Federal Contract — $485.6M (General Services Administration)
- Sets Award — $358.0M (General Services Administration)
- Federal Contract — $215.8M (Department of Defense)
Other Department of the Interior Contracts
- Department of Health and Human Services, Administration of Children and Families, Office of Refugee Resettlement's Legal Services for Unaccompanied Children — $832.4M (Acacia Center for Justice)
- Military Family Life Counseling Program Igf::ot::igf — $638.8M (MHN Government Services LLC)
- Military Family Life Counseling Program — $637.0M (Magellan Healthcare Inc)
- Grants Program Solutions and Information Technology Support Services — $446.3M (Guidehouse Digital LLC)
- THE Purpose of This Requirement for Grants Program Solutions and IT Support Services IS to Provide Efficient and Effective Grant, Financial, and Contract Management Services, IT Solutions, and Support to the Grantsolutions and ITS Partners — $403.1M (Guidehouse Inc.)