USDA Awards $40.9M End User Support Services Contract to Ideation Solutions JV LLC

Contract Overview

Contract Amount: $40,912,026 ($40.9M)

Contractor: Ideation Solutions JV LLC

Awarding Agency: Department of Agriculture

Start Date: 2019-12-01

End Date: 2026-02-05

Contract Duration: 2,258 days

Daily Burn Rate: $18.1K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 11

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: NATIONAL CAPITOL REGION END USER SUPPORT SERVICES

Place of Performance

Location: FAIRFAX, FAIRFAX CITY County, VIRGINIA, 22030

State: Virginia Government Spending

Plain-Language Summary

Department of Agriculture obligated $40.9 million to IDEATION SOLUTIONS JV LLC for work described as: NATIONAL CAPITOL REGION END USER SUPPORT SERVICES Key points: 1. Contract value of $40.9M over its period of performance. 2. Competition was full and open after exclusion of sources. 3. Risk appears moderate given the service nature and contract duration. 4. Sector is IT services, specifically computer systems design.

Value Assessment

Rating: good

The contract value of $40.9M for 2258 days of service suggests a per-day cost of approximately $18,119. This appears reasonable for comprehensive end-user support services in the National Capitol Region, considering the complexity and scope.

Cost Per Unit: $18,119

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition after exclusion of sources, indicating a robust price discovery process. This method generally leads to competitive pricing.

Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary IT support services.

Public Impact

Ensures continued IT support for USDA employees in the National Capitol Region. Supports critical agency operations by maintaining end-user technology. Provides employment opportunities within the IT services sector.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for scope creep in long-term support contracts.
Reliance on a single vendor for critical end-user support.

Positive Signals

Full and open competition promotes best value.
Firm Fixed Price contract provides cost certainty.

Sector Analysis

This contract falls within the IT services sector, specifically computer systems design. Spending in this area is substantial across federal agencies, supporting daily operations and digital transformation initiatives.

Small Business Impact

The contract was awarded to Ideation Solutions JV LLC. Further analysis would be needed to determine the extent of small business participation within this joint venture.

Oversight & Accountability

The contract is managed by the Department of Agriculture's Office of the Chief Financial Officer, indicating financial oversight. Regular performance reviews and audits would be standard for ensuring accountability.

Related Government Programs

Computer Systems Design Services
Department of Agriculture Contracting
Office of the Chief Financial Officer Programs

Risk Flags

Vendor lock-in potential
Service level agreement (SLA) enforcement challenges
Dependency on vendor's key personnel
Cybersecurity risks associated with third-party access

Frequently Asked Questions

What is this federal contract paying for?

Department of Agriculture awarded $40.9 million to IDEATION SOLUTIONS JV LLC. NATIONAL CAPITOL REGION END USER SUPPORT SERVICES

Who is the contractor on this award?

The obligated recipient is IDEATION SOLUTIONS JV LLC.

Which agency awarded this contract?

Awarding agency: Department of Agriculture (Office of the Chief Financial Officer).

What is the total obligated amount?

The obligated amount is $40.9 million.

What is the period of performance?

Start: 2019-12-01. End: 2026-02-05.

What specific end-user support services are included in this contract?

The contract covers computer systems design services, which typically includes help desk support, hardware and software troubleshooting, network connectivity assistance, user account management, and potentially device deployment and maintenance for end-users within the USDA's National Capitol Region.

What are the key performance indicators (KPIs) for this contract?

Key performance indicators likely include response times for support requests, resolution rates, user satisfaction scores, and system uptime. These metrics are crucial for ensuring the vendor meets service level agreements and provides effective support.

How does the 'exclusion of sources' clause impact competition and pricing?

The 'exclusion of sources' clause, when used with full and open competition, means that while the competition is open, certain sources might be excluded based on specific criteria (e.g., past performance, security clearances). This can narrow the field but should still allow for robust competition if multiple qualified vendors remain.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 12314420R0002

Offers Received: 11

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 4031 UNIVERSITY DR STE 204, FAIRFAX, VA, 22030

Business Categories: Black American Owned Business, Category Business, Limited Liability Corporation, Minority Owned Business, Partnership or Limited Liability Partnership, SBA Certified 8 a Joint Venture, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $40,912,026

Exercised Options: $40,912,026

Current Obligation: $40,912,026

Actual Outlays: $40,912,026

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Parent Contract

Parent Award PIID: 75N98119D00097

IDV Type: GWAC

Timeline